Sat.Aug 17, 2024

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Anti-BS Product Management: Driving Value When Everyone Distracts You – By David Pereira

Userpilot

The reality of being a product manager is often different from what many might expect. Instead of being at the helm and steering the product development process to maximize its value, you become a glorified backlog manager at the whim of your stakeholders. Sounds familiar? If yes, the “Anti-BS Product Management: Driving Value When Everyone Distracts You” talk by David Pereira at this year’s Product Drive is a must-view.

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Click Tracker: Benefits, Types & Use Cases + How to Implement It

Userpilot

Would you like to see into your customers’ minds and understand how they interact with your product? A click tracker is as close as you’ll get to reading minds. This article will show you different types of click trackers, benefits, and use cases + how to automatically track customer clicks with Userpilot for more effective product analytics.

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How Zoezi Improved User Experience and Gained Valuable Insights With Userpilot

Userpilot

Zoezi is an all-in-one platform for the wellness industry. It allows gyms, yoga studios, spas, outdoor centers, and personal trainers to streamline day-to-day operations: admin, finance, and customer care. Why did Zoezi decide to give Userpilot a shot? And how did Userpilot solve their problems? We’ve talked to Isa Olsson, UX Researcher and Designer.

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How Shelterluv Improved Customer Experiences by Switching from Pendo to Userpilot

Userpilot

Shelterluv is a CRM solution for animal shelters and rescues. The platform enables customers to handle tasks like tracking animal intake, medical history, adoptions, transfers, and other outcomes. We recently caught up with Matthew Brown, Shelterluv ’s Senior Customer Solutions Manager, who is in charge of their support and onboarding department. The main topic?

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Step-by-Step Guide to Click Funneling For SaaS

Userpilot

Looking to get started with click funneling? This powerful marketing strategy can significantly boost your conversions and fuel product-led growth when applied correctly. In this article, we’ll cover the fundamentals and best practices of click funnels, from the initial steps of conducting user research to more advanced aspects like lead classification and conversion rate optimization.

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Best Resources for Customer Service Representatives

Userpilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for customer service representatives, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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Best Resources for Customer Support Specialists

Userpilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for customer support specialists, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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Best Resources for Product Assistants

Userpilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for product assistants, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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Best Resources for Customer Success Analysts

Userpilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for customer success analysts, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Best Resources for Customer Onboarding Coordinators

Userpilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for customer onboarding coordinators, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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Best Resources for Product Coordinators

Userpilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for product coordinators, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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Best Resources for Product Support Specialists

Userpilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for product support specialists, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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Best Resources for Customer Success Directors

Userpilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for customer success directors, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Best Resources for Customer Experience Analysts

Userpilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for customer experience analysts, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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How World-Class Product Teams Are Winning in the AI Era by Carlos Gonzalez de Villaumbrosia

Userpilot

“How World-Class Product Teams Are Winning in the AI Era” is one of the talks at this year’s Product Drive Summit. Delivered by Carlos Gonzalez de Villaumbrosia, it tackles the challenges and opportunities AI-revolution poses for product teams. Sign up for “How World-Class Product Teams Are Winning in the AI Era” by Carlos Gonzalez de Villaumbrosia.