Tue.Mar 12, 2024

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8 Fundamental Lessons For Any UX Design Manager

UX Studio: Product Management

Whatever industry you work in, one of the ways in which you can grow professionally is by taking on a manager role. But where do you start when you’re on this part? While there are a lot of resources and courses to learn design or research, I believe things are slightly different regarding management. No matter how many new tools or techniques emerge, the fundamentals go a long way here – the basics for UX design managers, which you can read in this article.

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The Strategy Stack: Connecting Business, Product, and Technology Strategy

Roman Pichler

Listen to the audio version of this article: [link] Introduction My first product management job wasn’t exactly what you call a success story: I was part of a team that was called in to help with a new product development effort, and I ended up working with the lead product manager. While I learnt a lot in the process, the resulting product sadly failed.

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How to Holistically Monitor Mobile Release Health and Run Better Rollouts

Amplitude

The mobile release process doesn’t end as soon as your update goes live. Monitor the rollout to ensure the new version remains stable and isn’t negatively impacting key metrics or revenue.

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Advanced Filters Provide Greater Insight into Product Portfolio Roadmap

Gocious Blog

Having one central dashboard that allows you to see the entire product portfolio and their release milestones or major shared component adoptions across your products provides a great ability for stakeholders to understand how products come together and whether they are aligned across various teams.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Software Is Not Insightful: Distinctions Between Data And Insight

The Product Coalition

Differences between “what happened” and “why it happened.

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Discover the Diverse Sources Behind Innovation

The Product Coalition

Let’s talk about the spaces, places and sources we explore to find new ideas.

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SaaS User Management Tips and Best Practices

Userpilot

With several cloud-based software solutions popping up each day, SaaS user management is no longer an afterthought. The growing number of applications used by employees must be carefully managed to optimize product engagement and maintain security. This article explores key tips and best practices to streamline your SaaS user management process and create a productive and secure work environment.

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3 Tips for Developing Courses Your Customers Will Love

Gainsight

Kevin Costner’s famous quote from Field of Dreams , “If you build it, he will come,” still inspires millions, but it doesn’t apply to your digital customer academy. You can devote yourself to finding the perfect leader, setting realistic goals , and customizing every corner of your academy, but launching an impactful program requires more than a sturdy infrastructure; it requires courses that guide your customers to their desired outcomes.

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How to Use Userpilot Paths to Understand User Behavior? A Guide

Userpilot

Userpilot has been improving its analytics capabilities consistently to enable product teams to make data-driven decisions. Following Retention, Funnels, Trends, and Flow analytics, we’ve just launched Userpilot Paths. In this article, we explain what Paths is, how to create the report, its use cases, and compare it to similar features in other tools.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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The First 90-Day Success Framework for New Product Operations Leaders

Dragonboat

Guest post from Maria Van Wambeke, Product Operations’ evangelist and Product Ops HQ community advocate. Starting confidently in a new Product Operations (Product Ops) Leadership role can feel overwhelming, especially considering the breadth of responsibilities within typically small Product Ops teams. Without a pragmatic approach, it’s challenging to pinpoint where your efforts will have the […] The post The First 90-Day Success Framework for New Product Operations Leaders app

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Feature Drop-Offs: Causes & 4 Ways to Reduce Them

Userpilot

When left unaddressed, feature drop-offs lead to user dissatisfaction and result in churn. This article helps you identify and eliminate them by answering the following questions: Why do users stop using certain features? How can you identify drop-offs with product analytics and user surveys? What strategies can you use to reduce drop-offs and improve the user experience?

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Leading Innovation, Encouraging Imagination & Managing Across Generations: A Conversation with Dr. Ray Gallant (Part One)

Clint Padgett – Project Success

Episode Information: Clint has a conversation with Dr. Ray Gallant, Vice President of Sustainability and Productivity at Volvo Construction Equipment. During their talk, Dr. Gallant discusses the importance of continuous learning in leadership development, gives advice for managing different generations of the workforce, and shares his thoughts on guiding teams through long-term, innovative projects.

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Your Guide to User Behavior Analytics (UBA) for SaaS

Userpilot

Collecting and interpreting user behavior analytics is crucial due to the extreme competitiveness in the SaaS space, which only continues to escalate. This guide will go over what user behavior analytics are, why they’re important, what you can track, and how to analyze user behavior. Read on to also find tools that can help you collect data, identify trends, and engage users to set your product growth on the right path.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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How Customer Support Prepared Me to Lead in Beta

Centercode

How Alex Larsen's hectic support tech days gave him beta test management superpowers.

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How KEEN Built a Continuous Discovery Process That Aligned Product, Design Marketing, Merch, and Insights

dscout People Nerds

With the right approach and an improved research platform through dscout, KEEN unearthed deeper customer understanding than ever before.

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Webinar recording: 4 Skills Managers Need to Lead High-Performing Hybrid Teams

Agile Velocity

The post Webinar recording: 4 Skills Managers Need to Lead High-Performing Hybrid Teams appeared first on Agile Velocity.

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My podcast tech stack, workflows, and lessons—plus a giveaway!

Lenny Rachitsky

👋 Hey, Lenny here! Welcome to this month’s ✨ free edition ✨ of Lenny’s Newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. Don’t miss Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my PM recruiting service (we help you hire Sr.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Navigation UX: Pattern Types and Tips to Enhance User Experience

Userpilot

The navigation UX determines how intuitive and efficient the product experience is. It involves all the elements that allow users to move through an app or web page, guiding them from point A to point B. That said, let’s look at the concept of navigation UX, explore the different types of navigation patterns, and implement some tips for enhancing navigation UX and improving product engagement.

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Transforming Customer Success Into a Revenue-Generating Powerhouse

Gainsight

This is a very exciting time to be in the Customer Success (CS) profession. As economies and customer expectations shift and evolve, we as CS professionals need to evolve with them. One main topic of discussion that is getting a lot of attention in the CS space is how Customer Success can be more of a revenue-generating department. There are a lot of ideas being thrown around as to how this can be done.