Tue.Dec 19, 2023

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My journey from laboratory scientist to product manager

Mind the Product

The transition from academia to the tech industry, overcoming job loss, navigating a competitive job market, and embracing a new career path. Read more » The post My journey from laboratory scientist to product manager appeared first on Mind the Product.

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First-principles thinking

Lenny Rachitsky

👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. Don’t miss Lennybot ✨ (an AI chatbot trained on my newsletter posts, podcast interviews, and more) and my new Swag Store (great gifts for your favorite PMs, or yourself!).

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Heroes and villains in the product world by Randeep Sidhu

Mind the Product

In the closing keynote at #mtpcon London 2023, Randeep Sidhu talks about the framing of heroes and villains for the product world and why creating an impact is so hard. Watch the video in full, or read on for highlights from his talk. Read more » The post Heroes and villains in the product world by Randeep Sidhu appeared first on Mind the Product.

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Why I Didn’t Buy Heap: A Cautionary Tale About Failing Self-Service Users

The Product Coalition

Source: [link] As a 10-year product manager and current startup CEO, I love analytics tools. Really, I’m way more passionate about analytics than any person ever should be. A few years ago, I became an avid Heap Analytics fan, especially due to their auto-capture and their event visualizer, allowing product managers to define an event without involving development teams and waiting three sprints for them to get it done.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Effective meetings for product managers

Mind the Product

Key elements and tips for organising effective meetings. Read more » The post Effective meetings for product managers appeared first on Mind the Product.

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What Is a Product Critique and When Do You Need Them?

Gocious Blog

Have you ever bought a product and wondered why it had so many features or ones that seemed unnecessary? Many products hit the market every year, but only a selection of those are successful. The ones that succeed do so because they meet the needs and wants of the target customer, which, in most cases, is the result of regular testing, iterations, and practical product critique sessions.

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Introduction to Interview Techniques in Qualitative Research

UX Planet

Qualitative research relies heavily on effective interview techniques to gather rich and insightful data from participants. Interviews provide researchers with the opportunity to delve deep into the thoughts, experiences, and perspectives of individuals, uncovering nuances that quantitative methods may miss. In this series, we’ll explore various aspects of interview techniques, from choosing the right format to ethical considerations.

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16 SaaS Account Management Best Practices

Userpilot

Managing customer accounts is a pretty tough job, but you know what’s even tougher? SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. An account manager now has to do much more than just look at the finance side of things. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth.

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What is Agile UX? Methods & Process

UX Planet

Agile UX is a design methodology based on the principles of Agile software development. Agile is a proven software development approach that emphasizes flexibility, collaboration and efficiency. Agile UX adopts the same values, reframed in the context of digital design projects. It is a flexible, collaborative, and iterative approach to UX design, focused on delivering high-quality design solutions that consistently meet and exceed the users’ expectations.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Lessons Learned When Constructing A Seamless Customer Journey

Gainsight

A carefully crafted customer journey is not static. They shift and change with your products, your markets and even your go-to-market strategy. If you’re facing the need to revisit and revamp your customer experience, our discussion with Mai Elizer, Senior Solutions Engineer at Comeet , offered invaluable insights into constructing a predictable and efficient customer journey.

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Product Lifecycle, Understanding and Alienating Users

UX Planet

The topic for this article came about recently, since one of the applications I worked on 13 years ago (technically speaking, I started working on it 13 years ago, and that particular engagement continued for 2 years), is still actively being used in a facility that I go to almost on a daily basis. I was thrilled to see the product and the application being leveraged, particularly the builds I had actually worked on (since other builds and subsequent releases have ventured into market of course)

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Progress Instead of Perfection With a Single Source of Lies

Johanna Rothman

Ever since I was on the Troubleshooting Agile podcast , I've followed Squirrel and Jeffrey. (I highly recommend their podcast.) Recently, Squirrel posted something fascinating on LinkedIn: Aim for a “single source of lies” about your business. That's quite a provocative idea, especially when many of us persist in looking for a “single source of truth.” Why might you want a single source of lies?

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Unlocking Creativity: Proven Strategies to Break Through Creative Blocks

UX Planet

The human brain is the source of endless invention. It’s a labyrinth of untapped potential, like a blank canvas ready for strokes of ideas that could change the world. But what happens when this fountain of creativity runs dry? When designers face creative blocks, the once steady flow of ideas becomes a trickle. When Ideas Just Don’t Come Has it ever happened with you, that when you start working on your project the ideas just doesn’t seem to flow?

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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R&D Staffing: Build 50+ Heads Center in 1 Month

TurnKey Labs

When Apple Inc. decided to expand its R&D operations in 2016, they weren’t just aiming for incremental growth; they were building a powerhouse. By strategically staffing its R&D centers with top-notch talent, Apple not only enhanced its innovation capacity but also solidified its position as a tech behemoth.

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Switching Away from Google Analytics to Mature Our Analytics Culture at Unity

Amplitude

Read how Unity quickly rolled out Amplitude Analytics and Experiment to perform more sophisticated analysis.

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Collecting feedback using 1 to 5 rating scale surveys

Usersnap

Ever wondered why the humble 1 to 5 rating point scale is the secret weapon of Product Managers (PMs)? Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. Its beauty lies in its universal appeal—whether you’re navigating the digital realm or the tangible world, the 1 to 5 scale speaks a language everyone understands.

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Bad UX Roundup: ?Tu¶iD or ?

UX Planet

Coming out of retirement to take on the Clown World of UX Wait, what? Who is this guy?? Yeah. I’m back. Sort of. Maybe. Not really. For those of you who don’t know, I used to publish roasts of bad UX design on here. Guy Kawasaki tweeted at least two of my articles. Then Medium changed their algorithm so that, instead of getting 1000 unique views within a week of publication, I couldn’t get 1000 people to view my article in a year.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.