Roman Pichler

FEBRUARY 19, 2024

Listen to the audio version of this article: [link] Introduction To discuss empowerment in product management, I find it helpful to distinguish three main levels of decision-making authority, product delivery, product discovery, and product strategy, as the model in Figure 1 shows. [1] Figure 1: An Empowerment Model for Product People and Teams Level one represents the authority to decide how features are detailed and guide their implementation.

Product Research 253

Product Research Product Management Product Manager Customer Experience 253

Mind the Product

FEBRUARY 19, 2024

We talk to Google's Head of Product Inclusion Annie Jean-Baptiste about her experience to date and how to inspire diversity in the workplace. Read more » The post Building diverse products: A conversation with Annie Jean-Baptiste, product leader at Google appeared first on Mind the Product.

Product Manager 129

Product Manager Product Management Management Management 129

Product Innovation Educators

FEBRUARY 19, 2024

Market research essentials for product managers Today we are talking about the knowledge area called market research. How do you know that the product you’re developing will actually create value for customers, that they’ll love it, and that they’ll buy it? Have you done the right things to have confidence of these outcomes, or are you wishfully guessing?

Research Software 105

Research Software Systems Review User Friction Product Research 105

Userpilot

FEBRUARY 19, 2024

You may have heard a horror story about a business not using impact analysis. It could be launching features that are half-finished and causing customer problems with THEIR customer. It could be push changes that bring your entire product down. Whatever it is, it’s not good. This could be avoided with the use of impact analysis. TL;DR Impact analysis evaluates the potential consequences of changes in a project, system, or process to inform decision-making and preparation.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

Amplitude

FEBRUARY 19, 2024

Learn direct-to-consumer (DTC) marketing approaches that will take your ecommerce brand to the next level. Grow your business with nine DTC tactics.

Marketing 97

Marketing Branding 97

Userpilot

FEBRUARY 19, 2024

The drop-off rate is one of the key product metrics to track to improve the customer experience. This article explains: What drop-off rate is. Why it’s important to measure it. How to calculate it. How to reduce it. Let’s dive right in! TL;DR The drop-off rate is the percentage of users who start an action or process but don’t complete it.

Analytic Tools 86

Analytic Tools Data Visualization Onboarding KPIs User Testing 86

UX Planet

FEBRUARY 19, 2024

Disabled Buttons UX — Usability Issues and How to Avoid Them This article describes the impact of disabled buttons on the overall user experience (UX). What are the usability issues related to disabled buttons UX and how can we avoid them? First, let’s learn what disabled buttons are and why they can be a reason for bad UX. The next section describes a few practical examples where disabled buttons work well.

UX 98

UX Customer Experience Messaging Data Visualization 98

The Accidental Product Manager

FEBRUARY 19, 2024

TicTok product managers have to deal with new rivals Image Credit: HS You Is there any app that is hotter than TicTok? I mean go just about anywhere these days and you’ll find kids and adults with their noses buried in their mobile phones watching short videos that have been made for the TicTok platform. This would be a great product manager job to have.

User Testing 73

User Testing Product Management Product Manager Product Research 73

UX Planet

FEBRUARY 19, 2024

Having clear goals is vital for every organization. It allows team members to focus on the work that matters and deliver measurable results. Defining such goals is never easy. But there is a secret weapon that can help you with that, and it’s called OKR. OKR is a goal-setting technique that helps teams establish measurable goals. In this article, I will show how product designers can use this technique.

KPI 97

KPI User Testing Product Research Customer Experience 97

Advertisement

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

Amplitude

FEBRUARY 19, 2024

Read how leveraging Amplitude Analytics and Amplitude Notebooks during a health insurance discounting campaign revealed a 41% improvement in cross-sell rates and a 53% boost in sales.

Data Visualization 52

Data Visualization Customer Feedback Product Management Product Manager 52

UX Planet

FEBRUARY 19, 2024

In a design project at AT&T, a business request came to our team to design a target experience for selling wireless products at retail stores that will replace existing systems in a couple of years. AT&T has been using a home-grown POS system called OPUS for over 20 years and it has been showing deficiencies in the last few years as the number and complexity of products increased over time.

Feedback Software 95

Feedback Software Research Software Customer Experience User Testing 95

Emerge Insights

FEBRUARY 19, 2024

When it comes to aligning design across products and teams, nothing beats a thoughtfully constructed design system. Far more than a simple file library, design systems are becoming mission-critical hubs that unify experiences, accelerate workflows, and reduce costs. Research shows companies utilizing mature design systems ship new features 47% faster and measure 83% greater brand […] The post Seven Ways Design Systems Deliver Better User Experiences & Ensure Alignment appeared first o

Research Software 52

Research Software Customer Experience User Experience User Testing 52

UX Planet

FEBRUARY 19, 2024

Streamlining Your Design Workflow with Musho and UX Pilot in Figma AI technology, especially AI-powered tools, is changing our design process. Chatbots like ChatGPT, ‎Gemini, and Claude help us work more efficiently and allow us to think outside the box and come up with creative solutions. Apart from these chatbots, many people and companies release customized products for specific tasks based on the generative AI models of these chats.

ChatGPT 89

ChatGPT User Testing UX Workshop 89

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

NextBigWhat

FEBRUARY 19, 2024

In the world of natural language processing (NLP), the RAG (Retriever-Reader with Answer Generation) model was once considered a groundbreaking approach to question answering. However, with Google’s recent announcement of a 1 million+ context window, the RAG model has lost much of its relevance. Google just dropped a bombshell with their recent announcement.

Product Manager 52

Product Manager Product Management Management Management 52

UX Planet

FEBRUARY 19, 2024

Introduction I’ve learned that the foundation of exceptional user experiences lies in starting with why. It’s not enough to simply showcase the features and functionalities of a product; users need to understand why they should care about it. In this article, we’ll delve into the importance of beginning the user experience journey by articulating the why behind a product and the superpowers users stand to gain from embracing it.

UX 52

UX Differentiation Customer Experience User Experience 52

UX Planet

FEBRUARY 19, 2024

Owning design responsibility and reaping its tremendous rewards.

UX 98

UX Leadership 98

UX Planet

FEBRUARY 19, 2024

Stick to 1 idea per sentence.

UX 98

UX Customer Experience User Experience Marketing 98

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization