Wed.Nov 15, 2023

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No Time for Discovery? Here’s How to Fix It.

Product Talk

It’s true that discovery takes time. Interviewing customers , building opportunity solution trees , running assumption tests —these are all activities that take your attention away from delivery. But I’m also a firm believer that discovery doesn’t come at the expense of delivery. Both activities should happen in tandem to achieve the best results. Discovery doesn’t come at the expense of delivery.

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AI insights from Magic Leap, Lufthansa Group, Shell Oil, Pendo and more

Mind the Product

This week, Mind the Product and Pendo have been attending Web Summit 2023 to connect and learn with some of the greatest minds in product and technology. Read on for some key takeaways from the great sessions that we attended and the people we spoke to on day one. Read more » The post AI insights from Magic Leap, Lufthansa Group, Shell Oil, Pendo and more appeared first on Mind the Product.

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Six Food Techology Trends That Can Help Make a Better World

The Product Coalition

As technology advances, the food technology business is capitalizing on new capabilities to revolutionize how it operates. Global population and food production have expanded dramatically over the previous 90 years, while total agricultural acreage has remained unchanged, putting pressure on the food system to produce more food with fewer resources.

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Conflict Is A Product Manager’s Secret Advantage (If You Know How To Use It)

The Product Manager

No matter the team dynamics, conflict is inevitable. But what if, instead of treating it like a poisonous snake, we leaned into its potential for generating truly innovative ideas? Embrace your inner snake charmer with these ideas for navigating conflict with confidence. The post Conflict Is A Product Manager’s Secret Advantage (If You Know How To Use It) appeared first on The Product Manager.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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An Experience Managment Manifesto

Haines-Group

Organizations generally realize that they must manage Customer Experience to create meaningful customer value. Yet too often organizations align the Product Manager role solely with product development efforts, trapping those who occupy the role in a too-narrow, “build-it and they will come” mindset. In the process, critical aspects of how value is created for customers are missed as Product Managers furiously work to develop and launch products.

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Click-Through Rate (CTR): How to Calculate and Increase Your CTR

Amplitude

Learn more about how to calculate click-through rate (CTR) and how to increase your CTR.

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ONE THING on Qualitative and Quantitative Symbiosis

Product Culture

Product people love tracking quantitative metrics. But before you can measure, you have to step back and ask why. There’s no substitute for interviewing customers, ideally face-to-face, and listening to them talk about how they use and like (or dislike) your product. These customer interviews lead to better quantitative measures, ideally helping you to prioritize and focus your roadmap.

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Chris Yeh on Blitzscaling, AI and Value Creation [Product Alignment Series]

Emerge Insights

For the launch of the Product Alignment series, I am excited to welcome renowned entrepreneur and author Chris Yeh, who shares key insights from his decades of experience in the tech industry. Yeh is an expert on startup growth, having co-authored the bestselling book Blitzscaling and worked with pioneering companies like LinkedIn, Facebook and PayPal […] The post Chris Yeh on Blitzscaling, AI and Value Creation [Product Alignment Series] appeared first on EMERGE | UX Agency.

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What is A/B Testing? Definition, Process, Examples and Best Practices

TryMyUI

[ez-toc] What is A/B Testing? A/B testing, also known as split testing, is a method. The post What is A/B Testing? Definition, Process, Examples and Best Practices appeared first on Trymata.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Pulse Europe 2023: Gainsight’s Gen AI Powers a Human-First Customer Success Revolution

Gainsight

Pulse Europe 2023 opened today at Passenger Terminal Amsterdam, on a tone of embracing each other as humans first, while taking our work to the next level through digital scale tactics powered by generative AI, customer education, self-service, and community. Kicking off the keynote, Nick Mehta, CEO, Gainsight, opened the event on a note of gratitude for our incredible global Pulse community, illustrating a sentiment of solidarity for our shared challenges and successes.

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Lucky Loki’s Ivan Begunov on the 5 Habits That Can Accelerate Product Development Cycles

The Product Manager

The serial tech entrepreneur tells us about the most meaningful t-shirt in his collection, why he watches market trends like a hawk, and how he leans into his startup's unfair advantage. The post Lucky Loki’s Ivan Begunov on the 5 Habits That Can Accelerate Product Development Cycles appeared first on The Product Manager.

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What is Customer Experience (CX)? Definition, Journey, Examples and Metrics

TryMyUI

What is Customer Experience (CX)? Customer Experience (CX) is defined as the overall interaction and. The post What is Customer Experience (CX)? Definition, Journey, Examples and Metrics appeared first on Trymata.

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How to Conquer the "Beta Test Fact Check"

Centercode

Humane's Richard Ball reveals how to overcome the "beta test fact check" and secure buy-in

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng