Fri.Jun 28, 2024

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How to Become a Customer Experience Specialist [+Tools and Resources]

Userpilot

Embarking on a career as a customer experience specialist involves a combination of education, skills development, and practical experience. Whether you’re just starting out or looking to transition into this role, understanding the key steps and requirements is essential. This guide will provide you with a comprehensive overview of the path to becoming a successful customer experience specialist.

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Top product management reads in June

Mind the Product

Here’s a run-through of Mind the Product’s most-read posts in June. Read more » The post Top product management reads in June appeared first on Mind the Product.

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How to Collect Customer Feedback in SaaS: Methods and Best Practices

Userpilot

With various methods and best practices flying around, you might be wondering how to collect customer feedback for your SaaS in the best way possible. To make your job easier, we’ve compiled some tried-and-true strategies and ways of collecting actionable user insights in this guide. Let’s dive right in! TL;DR Customer feedback is any information shared by users regarding your product or service.

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The Revolution of Headless Design Systems

UX Planet

How Headless Design Systems are changing the game.

UX 98
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Work Productivity Hacks & Tips for Today’s Workplace

Nir Eyal

Discover 9 actionable tips to enhance productivity at work and achieve more in less time. Elevate your performance today!

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A (Really) Deep Dive Into My Biggest Takeaways from Every Customer Education Session at Pulse

Gainsight

Thousands of customer education, customer success, community, and product pros shuffled through the doors of St. Louis’ America’s Center for two unforgettable days filled with learning, networking…and puppies. Denise Stokowski (SVP, Product Management, Gainsight) with the Puppies of Pulse This year’s Pulse also featured a first—a dedicated track on digital customer education with a simple goal: Provide attendees with actionable insights and takeaways they could apply to their program.

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Config 2024: Insights and Opportunities for Product Designers

UX Planet

From Wow Moments to What’s Missing: A Designer’s Perspective Continue reading on UX Planet »

UX 98
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Expert Spotlight: John Schneider – Creating A Safe Space To Fail

Arkenea

John Schneider, a seasoned technology executive with extensive experience talks about the need to be constantly learning in the ever evolving healthcare landscape and how giving the team a safe space to fail is key to fostering a culture of innovation in HealthTech. Connect with John on LinkedIn here. 1. How do you see the role of technology evolving in patient care over the next decade?

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Prove the Need for Qualitative Research to Executives [4 Strategies]

dscout People Nerds

Forge a stronger relationship between leadership and your customers—and bring qualitative insights to the forefront for larger initiatives.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Dear Strategy 146: The 4 P’s of Marketing – Not 7, Not 8 – Just 4!

Dear Strategy

On this episode of Dear Strategy, Bob talks about the original 4 P’s of Marketing, and why consultants shouldn’t necessarily mess with frameworks that are already working! If you’re interested in strategy training or coaching for your business, please visit us at Strategy Generation Company. The post Dear Strategy 146: The 4 P’s of Marketing – Not 7, Not 8 – Just 4!

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How to Become a Customer Onboarding Specialist [+Tools and Resources]

Userpilot

Embarking on a career as a customer onboarding specialist involves a combination of education, skills development, and practical experience. Whether you’re just starting out or looking to transition into this role, understanding the key steps and requirements is essential. This guide will provide you with a comprehensive overview of the path to becoming a successful customer onboarding specialist.

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How to Become a Marketing Analyst [+Tools and Resources]

Userpilot

Embarking on a career as a marketing analyst involves a combination of education, skills development, and practical experience. Whether you’re just starting out or looking to transition into this role, understanding the key steps and requirements is essential. This guide will provide you with a comprehensive overview of the path to becoming a successful marketing analyst.

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How to Become a User Acquisition Specialist [+Tools and Resources]

Userpilot

Embarking on a career as a user acquisition specialist involves a combination of education, skills development, and practical experience. Whether you’re just starting out or looking to transition into this role, understanding the key steps and requirements is essential. This guide will provide you with a comprehensive overview of the path to becoming a successful user acquisition specialist.

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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How to Become a Growth Product Manager [+Tools and Resources]

Userpilot

Embarking on a career as a growth product manager involves a combination of education, skills development, and practical experience. Whether you’re just starting out or looking to transition into this role, understanding the key steps and requirements is essential. This guide will provide you with a comprehensive overview of the path to becoming a successful growth product manager.

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How to Become a Product Marketing Manager [+Tools and Resources]

Userpilot

Embarking on a career as a product marketing manager involves a combination of education, skills development, and practical experience. Whether you’re just starting out or looking to transition into this role, understanding the key steps and requirements is essential. This guide will provide you with a comprehensive overview of the path to becoming a successful product marketing manager.

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How to Become a Product Strategist [+Tools and Resources]

Userpilot

Embarking on a career as a product strategist involves a combination of education, skills development, and practical experience. Whether you’re just starting out or looking to transition into this role, understanding the key steps and requirements is essential. This guide will provide you with a comprehensive overview of the path to becoming a successful product strategist.

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How to Become a Sales Enablement Manager [+Tools and Resources]

Userpilot

Embarking on a career as a sales enablement manager involves a combination of education, skills development, and practical experience. Whether you’re just starting out or looking to transition into this role, understanding the key steps and requirements is essential. This guide will provide you with a comprehensive overview of the path to becoming a successful sales enablement manager.

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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Guide to Self-Serve Analytics For SaaS

Userpilot

If you are a SaaS company, the chances are you’ve come across the term “self-serve analytics” at some point online. Unlike traditional data analysis methods, self-serve analytics equips everyone in your organization to explore data and take the right actions in real time. In this, we’ll explore more benefits of self-serve product analytics and also introduce you to the tools that help you implement this system in your company.