Userpilot

JUNE 26, 2024

Customer success webinars are a great way to unlock insights about improving your customer experience and product engagement. Plus, they help you connect with and learn from other customer success leaders and teams. If you’re confused about where to start your digital customer success journey, this guide is all you need. It will provide you with a comprehensive list of the best on-demand and upcoming webinars on diverse customer success topics you should watch this year.

Webinar 86

Webinar Customer Feedback Feedback Software Customer Experience 86

Mind the Product

JUNE 26, 2024

Check out our full write-up of the opening talk at the Pendomonium+#mtpcon roadshow in Amsterdam! The keynote session, led by Joe Futty, VP of Product at Booking.com, offered valuable insights into learnings from using Gen AI for personalisation. Read more » The post GenAI: The holy grail of product personalisation by Joe Futty – Pendomonium+#mtpcon roadshow: Amsterdam 2024 appeared first on Mind the Product.

Artificial Inteligence 174

Artificial Inteligence Product Manager Product Management Management 174

Amplitude

JUNE 26, 2024

Join Francois Ajenstat, host of the Next Gen Builders podcast, as he explores the dynamic intersection of product and marketing with Ashley Kramer, Chief Marketing and Strategy Officer of GitLab. Tune in to the episode.

Strategy 118

Strategy Marketing 118

UX Planet

JUNE 26, 2024

Today we evaluate Otilia Oandelea’s portfolio and UX work. Otilia is a UX & product design intern with 2+ years of experience and finished the Google UX Design Professional course in 2022. Despite being entry level designer, the portfolio is presented really well. I will show what UX recruiters and UX hiring managers look for when evaluating such a portfolio using emojis to indicate my emotions.

UX 82

UX Presentation Product Research Testing 82

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

ProductPlan

JUNE 26, 2024

At ProductPlan, we’re constantly striving to improve our products and services to better meet user needs. That’s why we were so excited to release our first-ever customer survey last month. Our customer survey was a pivotal step in our journey to thoroughly understand our customers’ challenges when using our platform. By focusing on these areas, we can ensure that our product strategy is not only customer-centric but also aligned with our users’ needs and expectations.

Feedback Software 81

Feedback Software Customer Feedback User Testing Customer Experience 81

Userpilot

JUNE 26, 2024

A great customer experience can differentiate your product from the rest, make users stay with you, and ultimately boost product engagement. But what are the best customer experience examples in SaaS? Let’s clarify the customer experience and then look at 15 examples of how other companies are implementing it. TL;DR Customer experience encompasses all customer interactions with a brand.

Feedback Software 68

Feedback Software Analytic Tools Customer Experience Data Visualization 68

Gainsight

JUNE 26, 2024

If you’re looking to turn your Customer Success (CS) team into a proactive, scalable, revenue-generating machine, then don’t sleep on Hubspot’s new podcast, This is Growth. Hosted by Daphne Costa Lopes, Director of CS, Hubspot, This is Growth helps SaaS businesses scale using customer-led growth strategies. The most recent episode explores the art of defining and measuring customer value—featuring our own expert on the subject, Tori Jeffcoat, Senior Manager, Marketing Strategy, CS an

Customer Experience 52

Customer Experience Technical Review Systems Review Software Review 52

Userpilot

JUNE 26, 2024

This article discusses the best welcome email examples to help you get creative while crafting your welcome email. It will examine how welcome emails can help you build long-lasting relationships with your customers. We will also discuss how it can enhance product engagement for your brand. TL;DR A welcome email is the first interaction between a brand and its customer.

Onboarding KPIs 66

Onboarding KPIs User Testing Customer Feedback Feedback Software 66

NextBigWhat

JUNE 26, 2024

“If you don’t have your data house in order, AI is going to be less valuable than it would be if it was. You can’t just buy six units of AI and then magically change your business.” The post CIOs: Getting full value from AI solutions is more labor-intensive than anticipated appeared first on NextBigWhat.

Product Manager 52

Product Manager Product Management Management Management 52

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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

Data Visualization

The Product Manager

JUNE 26, 2024

Hit 'Subscribe' on these product newsletters to receive a steady stream of product management insights, updates, and strategies. The post 17 Best Product Newsletters of 2024 appeared first on The Product Manager.

Strategy 52

Strategy Product Manager Product Management Management 52

NextBigWhat

JUNE 26, 2024

“If you don’t have your data house in order, AI is going to be less valuable than it would be if it was. You can’t just buy six units of AI and then magically change your business.” The post CIOs: Getting full value from AI solutions is more labor-intensive than anticipated appeared first on nextbig/what.

Product Manager 52

Product Manager Product Management Management Management 52

Gainsight

JUNE 26, 2024

If you’re looking to turn your Customer Success (CS) team into a proactive, scalable, revenue-generating machine, then don’t sleep on Hubspot’s new podcast, This is Growth. Hosted by Daphne Costa Lopes, Director of CS, Hubspot, This is Growth helps SaaS businesses scale using customer-led growth strategies. The most recent episode explores the art of defining and measuring customer value—featuring our own expert on the subject, Tori Jeffcoat, Senior Manager, Marketing Strategy, CS an

Customer Experience 52

Customer Experience Technical Review Systems Review Software Review 52

Userpilot

JUNE 26, 2024

Starting a career as a software product owner requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for software product owners, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

ProductPlan

JUNE 26, 2024

At ProductPlan, we’re constantly striving to improve our products and services to better meet user needs. That’s why we were so excited to release our first-ever customer survey last month. Our customer survey was a pivotal step in our journey to thoroughly understand our customers’ challenges when using our platform. By focusing on these areas, […] The post What We’ve Learned from User Feedback: Enhancing Our Platform appeared first on ProductPlan.

Feedback Software 40

Feedback Software User Testing Customer Feedback Product Research 40

Userpilot

JUNE 26, 2024

Starting a career as a growth product manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for a growth product manager, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JUNE 26, 2024

Starting a career as customer experience specialist requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for a customer experience specialist, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Analytic Tools 52

Userpilot

JUNE 26, 2024

Starting a career as a localization manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for a localization manager, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Research Software 52

Research Software Analytic Tools Data Visualization Reporting Tools 52

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization

Userpilot

JUNE 26, 2024

Starting a career as a sales enablement manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for a sales enablement manager, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 26, 2024

Starting a career as a customer onboarding specialist requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for a customer onboarding specialist, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Onboarding KPIs 52

Onboarding KPIs Customer Feedback Data Visualization Customer Experience 52

Userpilot

JUNE 26, 2024

Starting a career as a user acquisition specialist requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for a user acquisition specialist, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Data Visualization 40

Data Visualization Analytic Tools Customer Experience Research Software 40

Userpilot

JUNE 26, 2024

Starting a career as a product marketing manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for a product marketing manager, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Research Software 40

Research Software Feedback Software Analytic Tools Product Marketing 40

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Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

Framework

Userpilot

JUNE 26, 2024

Starting a career as a product launch manager requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for a product launch manager, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Without further ado, let’s get into it!

Product launches 40

Product launches Analytic Tools Research Software Data Visualization 40