Wed.Aug 28, 2024

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Why can’t we get accessibility right? Claire Bauden (SVP Global Product Design, Global Payments Inc.)

Mind the Product

This week, we’re joined by Claire Bauden, the SVP of Global Product Design at Global Payments, who shares her expertise on embedding inclusivity and accessibility into every layer of design. Key chapters Featured Links: Follow Claire on LinkedIn | Global Payments Inc. | ‘Six things we learned at the Pendomonium + #mtpcon roadshow London 2024’feature by Louron Pratt Episode transcript Randy Silver: Read more » The post Why can’t we get accessibility right?

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How To Build A Product Launch Plan in 7 Steps

The Product Manager

After you've spent months working on your product behind closed doors, releasing it into the world is more than a little intimidating—but a solid launch plan can make the process so much less stressful. The post How To Build A Product Launch Plan in 7 Steps appeared first on The Product Manager.

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Dark Theme: 5 UI Design Tips

UX Planet

Light and dark modes. Image by Brainly When designing a dark theme, you should consider a few factors to maintain usability and aesthetic appeal. Why to use dark theme A dark theme reduces the luminance emitted by device screens, creating a more comfortable experience for a viewer. 1. Avoid pure black (#000000) When designing dark mode, avoid using pure black as a background color, as it is too harsh for the viewer’s eyes.

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No Such Thing As An AI Product Manager

The Product Coalition

Unless you are building a language model or researching improving AI.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Customer Success Analyst Job Description and Templates

Userpilot

Interested in customer success analyst roles? You’re in the right place! In this guide, we’ll explore the ins and outs of customer success analyst roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.

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Product Coordinator Job Description and Templates

Userpilot

Interested in product coordinator roles? You’re in the right place! In this guide, we’ll explore the ins and outs of product coordinator roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. Let’s dive in!

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How Metaphor Uses Amplitude to Fuel Product Innovation

Amplitude

Learn how co-founder of Metaphor, Seyi Adebajo, uses Amplitude to scale quantitative insights, drive product innovation, and more.

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Customer Success Director Job Description and Templates

Userpilot

Interested in customer success director roles? You’re in the right place! In this guide, we’ll explore the ins and outs of customer success director roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.

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ONE THING on Roadmaps and Objectives

Product Culture

When my friend Gibson Biddle was VP Product at Netflix, the number one business objective was retention. So he focused on how to measure and increase engagement, and thus retention. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Customer Onboarding Coordinator Job Description and Templates

Userpilot

Interested in customer onboarding coordinator roles? You’re in the right place! In this guide, we’ll explore the ins and outs of customer onboarding coordinator roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.

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Customer Experience Analyst Job Description and Templates

Userpilot

Interested in customer experience analyst roles? You’re in the right place! In this guide, we’ll explore the ins and outs of customer experience analyst roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.

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Product Support Specialist Job Description and Templates

Userpilot

Interested in product support specialist roles? You’re in the right place! In this guide, we’ll explore the ins and outs of product support specialist roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.

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Product Assistant Job Description and Templates

Userpilot

Interested in product assistant roles? You’re in the right place! In this guide, we’ll explore the ins and outs of product assistant roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. Let’s dive in!

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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Customer Service Representative Salary [+ Resources to Advance]

Userpilot

Understanding the salary range for customer service representatives is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer service representative salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.

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Product Support Specialist Salary [+ Resources to Advance]

Userpilot

Understanding the salary range for product support specialists is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical product support specialist salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.

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Customer Support Specialist Salary [+ Resources to Advance]

Userpilot

Understanding the salary range for customer support specialists is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer support specialist salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.

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Customer Advocate Salary [+ Resources to Advance]

Userpilot

Understanding the salary range for customer advocates is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer advocate salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. Let’s get started!

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Usability Tester Salary [+ Resources to Advance]

Userpilot

Understanding the salary range for usability testers is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical usability tester salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. Let’s get started!

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UX Strategist Salary [+ Resources to Advance]

Userpilot

Understanding the salary range for UX strategists is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical UX strategist salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. Let’s get started!

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UX Consultant Salary [+ Resources to Advance]

Userpilot

Understanding the salary range for UX consultants is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical UX consultant salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. Let’s get started!

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Customer Onboarding Manager Salary [+ Resources to Advance]

Userpilot

Understanding the salary range for customer onboarding managers is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer onboarding manager salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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Customer Engagement Manager Salary [+ Resources to Advance]

Userpilot

Understanding the salary range for customer engagement managers is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer engagement manager salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.

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Head Of Product Salary [+ Resources to Advance]

Userpilot

Understanding the salary range for head of products is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical head of product salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. Let’s get started!

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Customer Onboarding Coordinator Salary [+ Resources to Advance]

Userpilot

Understanding the salary range for customer onboarding coordinators is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer onboarding coordinator salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.

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Customer Experience Analyst Salary [+ Resources to Advance]

Userpilot

Understanding the salary range for customer experience analysts is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer experience analyst salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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How to Become a UX Strategist [+Tools and Resources]

Userpilot

Embarking on a career as a UX strategist involves a combination of education, skills development, and practical experience. Whether you’re just starting out or looking to transition into this role, understanding the key steps and requirements is essential. This guide will provide you with a comprehensive overview of the path to becoming a successful UX strategist.

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How to Become a UX Consultant [+Tools and Resources]

Userpilot

Embarking on a career as a UX consultant involves a combination of education, skills development, and practical experience. Whether you’re just starting out or looking to transition into this role, understanding the key steps and requirements is essential. This guide will provide you with a comprehensive overview of the path to becoming a successful UX consultant.

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How to Become a Customer Onboarding Manager [+Tools and Resources]

Userpilot

Embarking on a career as a customer onboarding manager involves a combination of education, skills development, and practical experience. Whether you’re just starting out or looking to transition into this role, understanding the key steps and requirements is essential. This guide will provide you with a comprehensive overview of the path to becoming a successful customer onboarding manager.