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This week, we’re joined by Claire Bauden, the SVP of Global Product Design at Global Payments, who shares her expertise on embedding inclusivity and accessibility into every layer of design. Key chapters Featured Links: Follow Claire on LinkedIn | Global Payments Inc. | ‘Six things we learned at the Pendomonium + #mtpcon roadshow London 2024’feature by Louron Pratt Episode transcript Randy Silver: Read more » The post Why can’t we get accessibility right?
Light and dark modes. Image by Brainly When designing a dark theme, you should consider a few factors to maintain usability and aesthetic appeal. Why to use dark theme A dark theme reduces the luminance emitted by device screens, creating a more comfortable experience for a viewer. 1. Avoid pure black (#000000) When designing dark mode, avoid using pure black as a background color, as it is too harsh for the viewer’s eyes.
After you've spent months working on your product behind closed doors, releasing it into the world is more than a little intimidating—but a solid launch plan can make the process so much less stressful. The post How To Build A Product Launch Plan in 7 Steps appeared first on The Product Manager.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Interested in customer success analyst roles? You’re in the right place! In this guide, we’ll explore the ins and outs of customer success analyst roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.
Interested in customer success analyst roles? You’re in the right place! In this guide, we’ll explore the ins and outs of customer success analyst roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.
Welcome to a world where chocolate isn’t just a treat but an experience—a world crafted by Hotel Chocolat , a British group with nearly 31 years of rich history. At the heart of their journey lies a realization: loyalty isn’t bought with discounts—it’s earned through authentic connections and shared values. Recently, they shared this ethos at the CX Circle event by Contentsquare featuring Mel Parekh, Head of E-commerce at Hotel Chocolat.
Interested in product coordinator roles? You’re in the right place! In this guide, we’ll explore the ins and outs of product coordinator roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. Let’s dive in!
When my friend Gibson Biddle was VP Product at Netflix, the number one business objective was retention. So he focused on how to measure and increase engagement, and thus retention. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.
Interested in customer success director roles? You’re in the right place! In this guide, we’ll explore the ins and outs of customer success director roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
Interested in customer onboarding coordinator roles? You’re in the right place! In this guide, we’ll explore the ins and outs of customer onboarding coordinator roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.
Interested in customer experience analyst roles? You’re in the right place! In this guide, we’ll explore the ins and outs of customer experience analyst roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.
Interested in product support specialist roles? You’re in the right place! In this guide, we’ll explore the ins and outs of product support specialist roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources.
Interested in product assistant roles? You’re in the right place! In this guide, we’ll explore the ins and outs of product assistant roles through detailed job descriptions and handy templates. Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. Let’s dive in!
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Understanding the salary range for customer service representatives is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer service representative salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.
Understanding the salary range for product support specialists is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical product support specialist salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.
Understanding the salary range for customer support specialists is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer support specialist salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.
Understanding the salary range for customer advocates is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer advocate salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. Let’s get started!
As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.
Understanding the salary range for usability testers is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical usability tester salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. Let’s get started!
Understanding the salary range for UX strategists is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical UX strategist salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. Let’s get started!
Understanding the salary range for UX consultants is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical UX consultant salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. Let’s get started!
Understanding the salary range for customer onboarding managers is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer onboarding manager salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Understanding the salary range for customer engagement managers is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer engagement manager salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.
Understanding the salary range for head of products is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical head of product salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career. Let’s get started!
Understanding the salary range for customer onboarding coordinators is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer onboarding coordinator salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.
Understanding the salary range for customer experience analysts is crucial whether you’re entering the field or looking to advance your career. In this guide, we’ll provide an overview of typical customer experience analyst salaries, explore factors that can influence earnings, and share valuable resources to help you progress in your career.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Embarking on a career as a UX strategist involves a combination of education, skills development, and practical experience. Whether you’re just starting out or looking to transition into this role, understanding the key steps and requirements is essential. This guide will provide you with a comprehensive overview of the path to becoming a successful UX strategist.
Embarking on a career as a UX consultant involves a combination of education, skills development, and practical experience. Whether you’re just starting out or looking to transition into this role, understanding the key steps and requirements is essential. This guide will provide you with a comprehensive overview of the path to becoming a successful UX consultant.
Embarking on a career as a customer onboarding manager involves a combination of education, skills development, and practical experience. Whether you’re just starting out or looking to transition into this role, understanding the key steps and requirements is essential. This guide will provide you with a comprehensive overview of the path to becoming a successful customer onboarding manager.
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