Thu.Jul 25, 2024

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A Step-by-Guide to Building a Strong CX Program in the Financial Services Industry 

Alchemer Mobile

In today’s competitive landscape, customer experience (CX) stands as a cornerstone of success, particularly in the financial services industry. In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. What used to require an in-person visit or multiple phone calls can now all be done online, and quickly.

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The future of product management: Insights from Product Tank San Francisco

Mind the Product

Discover key insights on the future of product management from industry leaders at Product Tank San Francisco's first panel discussion. Read more » The post The future of product management: Insights from Product Tank San Francisco appeared first on Mind the Product.

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The OKR Roadmap: What It Is & How to Use It

The Product Manager

Teams work more efficiently when they have a clear understanding of the desired outcomes. Here's why an OKR roadmap is the perfect tool to get everyone on the same page. The post The OKR Roadmap: What It Is & How to Use It appeared first on The Product Manager.

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Three product leaders to learn from at #mtpcon inside Pendomonium

Mind the Product

For the very first time this year, we’ll be hosting #mtpcon with our friends at Pendomonium! If you’re a product person looking to expand your network, connect with product leaders, and be inspired by everything you would expect from our keynote sessions at an #mtpcon event, then we’ve got the right place for you to Read more » The post Three product leaders to learn from at #mtpcon inside Pendomonium appeared first on Mind the Product.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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What is a UI Designer? Responsibilities, Salaries, and More

Userpilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of UI designers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a UI designer. TL;DR A UI (User Interface) designer focuses on creating visually appealing and interactive elements for digital products.

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What is a Retention Manager? Responsibilities, Salaries, and More

Userpilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of retention managers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a retention manager. TL;DR This is a business professional who focuses on keeping existing clients happy and doing business with the company.

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Product Leadership is a Choice

Ronke PM

Product leadership is a choice we make. We choose it because we have the seriousness and purpose to meet the moments that come before us—significant moments that leave footprints on people’s lives. When I speak with new or aspiring product managers, I always make it a point to remind them that product management is a humbling opportunity to make an impact.

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What is an Associate Product Manager? Responsibilities, Salaries, and More

Userpilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of associate product managers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as an associate product manager.

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Dear Strategy 148: Industries, Markets, and the Evolution of PESTEL

Dear Strategy

On this episode of Dear Strategy, Bob talks about the definition of an “industry” vs. a “market” and discusses how you can evolve a PESTEL analysis to be more focused on the trends that affect the industry that your company is a part of. If you’re interested in strategy training or coaching for your business, please visit us at Strategy Generation Company.

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.

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What is a UX Researcher? Responsibilities, Salaries, and More

Userpilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of UX researchers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a UX researcher. TL;DR A UX researcher in SaaS specializes in understanding user behaviors, needs, and motivations through various research methods to inform product design and development.

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Meeting With an LMS Vendor? Ask Them These 5 Questions

Gainsight

A quick Google search will return a seemingly endless list of LMS vendors and make to make it even more confusing, many of them offer different features and have different value props (i.e., one is more positioned for customer education while the other is primed for employee training). Needless to say, picking a learning management system (LMS) can seem like a daunting task, which means you’re probably setting up meetings with more than a few vendors.

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What is a Product Design Manager? Responsibilities, Salaries, and More

Userpilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of product design managers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product design manager. TL;DR A product design manager in the SaaS industry oversees the design and development of software products.

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10 Ways Quality Teams Use AI to Enhance Testing

Centercode

We talked to QA leaders and here's how their teams are using AI to enhance their productivity and reach.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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What is a Customer Experience Manager? Responsibilities, Salaries, and More

Userpilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of customer experience managers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a customer experience manager.

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Innovatemap Partners with Nextech to Inspire the Next Generation of Tech Leaders

Innovatemap

At Innovatemap, we believe in the power of education and the potential of young minds. That’s why we were thrilled to partner with Nextech and welcome their Catapult class of 2024 to our office. This program is more than just a summer activity; it’s a transformative experience for high school students aspiring to enter the world of technology.

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What is a CX Designer? Responsibilities, Salaries, and More

Userpilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of CX designers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a CX designer. TL;DR A customer experience Designer (CX Designer) focuses on creating and optimizing the interactions that customers have with a company’s products or services.

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What is an Interaction Designer? Responsibilities, Salaries, and More

Userpilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of interaction designers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as an interaction designer. TL;DR An interaction designer focuses on creating intuitive and engaging product interfaces that enhance user experiences.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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What is a Product Trainer? Responsibilities, Salaries, and More

Userpilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of product trainers is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a product trainer. TL;DR A product trainer is a specialist who educates people about a company’s products or services.

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What is a Retention Specialist? Responsibilities, Salaries, and More

Userpilot

Whether you’re a seasoned professional or new to the field, understanding the nuances of retention specialists is essential for success. In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a retention specialist. TL;DR A retention specialist , also known as a customer retention specialist, is basically a customer advocate within a company.

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Best Resources for Data Scientists

Userpilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for data scientists, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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Best Resources for Product Designers

Userpilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for product designers, providing you with a curated selection of valuable materials to enhance your skills and knowledge.

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How to Create Sales Email Sequences That Convert

Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.

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Best Resources for Project Managers

Userpilot

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. This guide will introduce you to the best resources available for project managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge.