Alchemer Mobile
NOVEMBER 13, 2024
Introduction to customer satisfaction surveys Customer satisfaction surveys are vital tools for understanding what customers think, feel, and experience. Surveys provide a range of insights, from quick feedback after a purchase to in-depth assessments of brand loyalty. This information empowers teams across your company to make informed decisions based on customer experiences and perceptions.
Product Talk
NOVEMBER 13, 2024
I’m hosting a lineup of free events this December! I’d love for you to join one. December 4th: Continuous Interviewing: Unlock the Power of Story-Based Customer Interviews This webinar is designed to help you better understand what a good customer interview looks like. We’ll cover: Why most of the advice you read online about customer interviews isn’t adequate The cognitive biases that make it hard to get reliable feedback from everyday customer conversations A simple (but not always easy) techn
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Mind the Product
NOVEMBER 13, 2024
According to Tim Cook, Apple CEO, “A great product isn’t just a collection of features. It’s how it all works together.” Features make a product, and product managers know they need to implement the right features that will boost adoption rates while also having a favorable ROI. It’s a balance between customer satisfaction and product Read more » The post What are Product Features?
UX Planet
NOVEMBER 13, 2024
Image by Markus Winkler on Pexels Artificial intelligence (AI) can simplify your UX design process. Chances are, you already know that. Maybe you’ve even tried some popular AI tools, like the good ol’ ChatGPT. But did you know that certain AI tools work best at specific phases of the design process? Having tested a selection of AI design tools, I’ve found that some are better suited for certain stages of the UX design process than others.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Productside
NOVEMBER 13, 2024
Productside Stories Season 2 Episode 9: Aruna Adhikari Join Rina Alexin as she hosts Aruna Adhikari , Head of Product Clinical Technologies at IQVIA, for a deep dive into the lessons and philosophies that shaped Arunas successful career in product management. In this episode, Aruna shares insights from over two decades of experience, including her journey from electrical engineering to becoming a celebrated product leader in life sciences, recently named one of the 100 Most Inspiring People by P
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Productside
NOVEMBER 13, 2024
One of the best ways to learn more about a topic is to teach it to someone else. We see this all the time in our product management classes, where one student is able to help another based on their knowledge and expertise. Walking someone through a process not only teaches them the steps, but also reinforces your own learning. In this article, well discuss ways to leverage your strongest product management skills and share your knowledge through mentorship, writing and speaking engagements.
Spice Catalyst
NOVEMBER 13, 2024
This is the second episode of Product Success Issues covering the first parts of the Product Market Strategy: Values, Vision, Mission Statement, Understanding the Customer, and Innovation.
Product Culture
NOVEMBER 13, 2024
A good roadmap is a statement of strategy that helps stakeholders understand the destination and the obstacles along the way. It provides guidance for navigating those hurdles without prescribing an exact route. Yet, like a GPS, it recalculates as needed rather than a fixed set of turn-by-turn directions. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscri
The Product Coalition
NOVEMBER 13, 2024
Here are some lessons learned on how diverse skill sets and perspectives can elevate a software product strategy.
Advertiser: ZoomInfo
Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.
UX Planet
NOVEMBER 13, 2024
Cards UX Design Guidelines + Types of Cards Continue reading on UX Planet »
The Product Coalition
NOVEMBER 13, 2024
Stories and lessons learned in handling shifting requirements.
UX Planet
NOVEMBER 13, 2024
Stepping Beyond Cookie-Cutter Solutions Continue reading on UX Planet »
Michael J. Fordham
NOVEMBER 13, 2024
Companies may be over-adopting the phrase “AI”, to their own detriment.
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NextBigWhat
NOVEMBER 13, 2024
This book looks at why mergers and acquisitions (M&As) often go wrong. It’s written by experts who study finance and work in the field. First, the book shows that most company mergers don’t work out. In fact, about 70-75% of them fail. However, the authors explain how companies can make better choices about merging with other businesses.
Michael J. Fordham
NOVEMBER 13, 2024
Companies may be over-adopting the phrase “AI”, to their own detriment.
UX Planet
NOVEMBER 13, 2024
Heuristic evaluation is a powerful tool in UX design, offering a structured way to identify and address usability issues in interfaces. But what exactly does it entail, and how can designers use it to improve user experiences? What is Heuristic Evaluation? At its core, heuristic evaluation involves using established principles to systematically review an interface, pinpointing elements that might confuse or frustrate users.
NextBigWhat
NOVEMBER 13, 2024
In today’s fast-paced world, success often feels like a complex puzzle. Chris Lipp’s new book “The Science of Personal Power” offers a fresh solution. The book breaks down the connection between inner strength and outer achievement in simple terms. Personal power isn’t about having authority over others. Instead, it’s about feeling confident in your ability to make an impact.
Advertiser: ZoomInfo
Modern go-to-market teams know it takes more than one email to break through the noise. Multiple touchpoints means more ways to get your pitch right — and, potentially, more ways to be wrong. The good news? Once you know how to write compelling, one-off emails to entice prospective customers, you can easily do the same across a short sequence of emails.
Gainsight
NOVEMBER 13, 2024
Welcome to the first day of Pulse Europe 2024 , Gainsight’s annual conference held at the beautiful RAI Amsterdam. This year, thousands of customer success professionals gathered from around the globe to connect, learn, and share insights about the evolving landscape of customer success in an era increasingly defined by technology and artificial intelligence.
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