Alchemer Mobile
NOVEMBER 13, 2024
Introduction to customer satisfaction surveys Customer satisfaction surveys are vital tools for understanding what customers think, feel, and experience. Surveys provide a range of insights, from quick feedback after a purchase to in-depth assessments of brand loyalty. This information empowers teams across your company to make informed decisions based on customer experiences and perceptions.
280 Group
NOVEMBER 13, 2024
Productside Stories S2 Ep8: Marc Klingen Join Rina Alexin as she hosts Aruna Adhikari , Head of Product Clinical Technologies at IQVIA, for a deep dive into the lessons and philosophies that shaped Aruna’s successful career in product management. In this episode, Aruna shares insights from over two decades of experience, including her journey from electrical engineering to becoming a celebrated product leader in life sciences, recently named one of the “100 Most Inspiring People” by Pharma Voice
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Product Talk
NOVEMBER 13, 2024
I’m hosting a lineup of free events this December! I’d love for you to join one. December 4th: Continuous Interviewing: Unlock the Power of Story-Based Customer Interviews This webinar is designed to help you better understand what a good customer interview looks like. We’ll cover: Why most of the advice you read online about customer interviews isn’t adequate The cognitive biases that make it hard to get reliable feedback from everyday customer conversations A simple (but not always easy) techn
280 Group
NOVEMBER 13, 2024
One of the best ways to learn more about a topic is to teach it to someone else. We see this all the time in our product management classes, where one student is able to help another based on their knowledge and expertise. Walking someone through a process not only teaches them the steps, but also reinforces your own learning. In this article, we’ll discuss ways to leverage your strongest product management skills and share your knowledge through mentorship, writing and speaking engagements.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Mind the Product
NOVEMBER 13, 2024
According to Tim Cook, Apple CEO, “A great product isn’t just a collection of features. It’s how it all works together.” Features make a product, and product managers know they need to implement the right features that will boost adoption rates while also having a favorable ROI. It’s a balance between customer satisfaction and product Read more » The post What are Product Features?
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
UX Planet
NOVEMBER 13, 2024
Heuristic evaluation is a powerful tool in UX design, offering a structured way to identify and address usability issues in interfaces. But what exactly does it entail, and how can designers use it to improve user experiences? What is Heuristic Evaluation? At its core, heuristic evaluation involves using established principles to systematically review an interface, pinpointing elements that might confuse or frustrate users.
The Product Coalition
NOVEMBER 13, 2024
Here are some lessons learned on how diverse skill sets and perspectives can elevate a software product strategy.
UX Planet
NOVEMBER 13, 2024
How a centuries-old pattern inspired a fresh take on interactive user experience design. Madras checks are woven into South India’s cultural fabric—bright, imperfect, and alive with heritage beyond the Subcontinent. As a designer, I saw this iconic pattern as more than a textile; I saw it as a story waiting to be reimagined. In my recent exhibition, Lineage: PastForward, I set out to bridge this rich tradition with modern tools, using Processing-based generative art to invite visitors into the c
NextBigWhat
NOVEMBER 13, 2024
In today’s fast-paced world, success often feels like a complex puzzle. Chris Lipp’s new book “The Science of Personal Power” offers a fresh solution. The book breaks down the connection between inner strength and outer achievement in simple terms. Personal power isn’t about having authority over others. Instead, it’s about feeling confident in your ability to make an impact.
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In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
UX Planet
NOVEMBER 13, 2024
Image by Markus Winkler on Pexels Artificial intelligence (AI) can simplify your UX design process. Chances are, you already know that. Maybe you’ve even tried some popular AI tools, like the good ol’ ChatGPT. But did you know that certain AI tools work best at specific phases of the design process? Having tested a selection of AI design tools, I’ve found that some are better suited for certain stages of the UX design process than others.
NextBigWhat
NOVEMBER 13, 2024
This book looks at why mergers and acquisitions (M&As) often go wrong. It’s written by experts who study finance and work in the field. First, the book shows that most company mergers don’t work out. In fact, about 70-75% of them fail. However, the authors explain how companies can make better choices about merging with other businesses.
Product Culture
NOVEMBER 13, 2024
A good roadmap is a statement of strategy that helps stakeholders understand the destination and the obstacles along the way. It provides guidance for navigating those hurdles without prescribing an exact route. Yet, like a GPS, it recalculates as needed rather than a fixed set of turn-by-turn directions. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscri
Gainsight
NOVEMBER 13, 2024
Welcome to the first day of Pulse Europe 2024 , Gainsight’s annual conference held at the beautiful RAI Amsterdam. This year, thousands of customer success professionals gathered from around the globe to connect, learn, and share insights about the evolving landscape of customer success in an era increasingly defined by technology and artificial intelligence.
Speaker: David Warren and Kevin O’Neill Stoll
Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng
UX Planet
NOVEMBER 13, 2024
Cards UX Design Guidelines + Types of Cards Continue reading on UX Planet »
The Product Coalition
NOVEMBER 13, 2024
Stories and lessons learned in handling shifting requirements.
UX Planet
NOVEMBER 13, 2024
Stepping Beyond Cookie-Cutter Solutions Continue reading on UX Planet »
Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
Michael J. Fordham
NOVEMBER 13, 2024
Companies may be over-adopting the phrase “AI”, to their own detriment.
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