eBook User Experience User Friction 
Userpilot
FEBRUARY 4, 2023
When it comes to customer retention , figuring out how to wow a customer is crucial. After all, how can you expect to keep existing customers if you’re not able to meet (or exceed) customer expectations? TL;DR “Wowed” customers are more likely to be loyal to your brand and make additional purchases in the future.
Userpilot
JANUARY 8, 2024
With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Mixpanel
NOVEMBER 8, 2021
Let me jump right in: With product analytics, customer retention isn’t just something you measure after the fact; it should be something you can learn to predict (and then improve). Start by talking to business stakeholders, like your leadership, customer success, marketing and more.
The Product Guy
SEPTEMBER 12, 2017
Whether you consider your user base in light of market research or user research, both of these kinds of researchers use the patterns they discover to form personas. User personas stand in for users throughout the design of your product. Each one has at least one goal and at least one pain point.
UX Studio
NOVEMBER 26, 2018
When taking on the challenge of converting an idea into a real product, you identify the target users and their pain points. Who would we see as the customers for our product? What pain points and motivations have they got? How do potential users currently solve their problems? Not really.
UX Studio: Product Management
JANUARY 29, 2020
With this revamp, senior management hoped to achieve a radical improvement in their user experience, as opposed to the incremental refinements they had been working on in recent times. Therefore, they wanted us to conduct extensive user research aimed at understanding the main problems their users were currently facing.
Userpilot
JULY 15, 2022
Downloading an ebook. Tracking and keeping an eye on micro-conversions are important because they help you: Get insights on user behavior : Not all customers use your product for the same reasons. Micro-conversions help you understand user behavior and activities. A few of these could be: Signing up for a newsletter.
Expert insights. Personalized for you.
74 
Let's personalize your content