Remove eBook Remove Roadmap Remove Strategy
article thumbnail

Why A Customer Account Roadmap Is Beneficial & How To Create One

Product Management University

The word roadmap usually conjures up thoughts of a product roadmap for people in a technology product company. For customer success managers though, the intent of a customer account roadmap, while similar, is bit more surgical than a product roadmap when it comes to defining success and leading customers to it.

Roadmap 130
article thumbnail

Strategic Roadmap Template

The Product Coalition

So you have done your planning and now want to communicate your roadmap to management or to the team. Here is a template that will help you not only communicate your roadmap better but also build it the right way from the get-go. One of the more senior PMs said that he remembers the first time he showed me his roadmap deck.

Roadmap 78
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Product Strategy Iterations

The Product Coalition

A solid product strategy takes time to build. Here is the method I use for creating a product strategy that makes sense. When I talk to the startups I consult to , or with the CPO Bootcamp participants, I always say that building a solid product strategy isn’t like solving a math equation. That’s when you know you are done.

article thumbnail

Building a Multi-Dimensional Roadmap

The Product Coalition

When creating your roadmap, you need to consider what’s important to the company (not just to the product) and what is the best way to make progress across these multiple needs. These are the exact questions you need to ask when creating your roadmap. In startups, it is actually the company roadmap.

Roadmap 155
article thumbnail

Managing Product Feedback at Scale

This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening up the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their input. How to make more strategic product roadmap decisions based on data, not opinions.

article thumbnail

When Your CEO Needs a Strategy Now

The Product Coalition

In such situations, you would typically be asked to come up with a strategy and roadmap ASAP, but you are still just learning the domain. Typically, the CEO will ask for a strategy or a roadmap. When your explanations about how crafting a good strategy takes time don’t work, you know it’s time to do something else.

article thumbnail

From Product Management Back to Strategy

The Product Coalition

As a product manager , you must understand strategy and business, but your responsibilities as well as your day-to-day activities are focused more on execution. Before we dive deeper into this I want to remind you again how I define the word product.

Strategy 140
article thumbnail

4 Steps to Developing Your Customer Care Strategy

The quality of a customer care strategy can make or break a company. That’s why brands today need to design a modern customer care strategy that not only addresses their customer’s needs, but also removes effort and frustration. So how do you get started with developing a successful customer care strategy?

article thumbnail

Managing Product Feedback at Scale

This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening up the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their input. How to make more strategic product roadmap decisions based on data, not opinions.