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5 User Pitfalls to Avoid

The Product Guy

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. A software product could overemphasize a feature that its own team just wanted to build. Guest Post by: David Parmelee, Digital Strategy Consultant.

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A Designer’s Perspective on Working with Product Managers

The Product Guy

So after growing our design team at UX studio from 2 to 20 people, I share my learnings with you about how to work with designers. So give designers bigger challenges like: “We should redesign the sign up flow to decrease drop-offs” or “add a new reporting module to this business app, so users can easily present their results”.

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Make New Product Features Stick

The Product Guy

A marketer or market researcher may view patterns in terms of demographics and buying activity. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. Our app is now integrated with [Maps App X]”? Which message is more effective?

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Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support

Intercom, Inc.

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. Whether you’re fully remote or not, setting up the right tools and processes will help you manage your team collaboratively and productively without resorting to intrusive surveillance.

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Churn Rate: Solutions With UX Design? Case Study On Xeropan

UX Studio

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. So they asked us, at UX studio to reduce customer churn rate and increase user loyalty. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. Scope and team.

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How to deal with limited budgets for user research recruitment and tools

Userzoom

Although we strive to work in an environment where user research is a part of every stage of the product development lifecycle , and your executives have completely bought in to everything you do… we have to be realistic. UX Researcher / Designer. White paper research and expert evaluations can be done quickly and economically.

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Your Ultimate Guide To Successful Usability Testing

UX Studio: Product Management

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. The most important first step: Learn the basics of usability testing, start doing tests and make them an essential part of your UX process. Testing competitors’ solutions. UX design or redesign phase.