Userpilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. Ready to dive in?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userzoom

MAY 12, 2020

In our brand new ebook, How COVID-19 is changing the digital healthcare landscape , UserZoom’s team of digital healthcare solutions experts provide a detailed look into how healthcare organizations are using UX research to rapidly adapt—and continue to hit business goals—during this crisis-driven economy. Download ebook.

Healthcare 95

Healthcare Research Software Analytic Tools User Testing 95

Userpilot

MARCH 23, 2022

They’re satisfied with your tool and most likely to recommend you. The 2022 NPS benchmark for SaaS is 41. NPS surveys are typically sent via emails or triggered in-app, but you could use a combination of both. Userpilot is a fantastic tool for collecting and analyzing NPS feedback. NPS average by industry.

Product Research 98

Product Research Feedback Software Analytic Tools Research Software 98

Userpilot

FEBRUARY 4, 2023

How to wow a customer in SaaS There are 10 tried-and-tested ways to wow your customers and increase customer satisfaction. Whether you’re a small business or a SaaS enterprise, be sure to streamline your support process and offer self-service options. Userpilot’s self-service knowledge base.

User Testing 97

User Testing Customer Experience Customer Feedback Feedback Software 97

Userzoom

JANUARY 28, 2020

This week, we’ll look at how user researchers can get started with accessibility testing, design and compliance. . As a UX researcher, you are intimately familiar with identifying and solving problems. If you’re just starting out with web accessibility, you can do a lot by yourself with free tools and a little common sense.

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User Testing Research Software Product Research Customer Experience 92

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

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User Testing Research Software Product Research Customer Feedback 122

UX Studio

NOVEMBER 26, 2018

But by doing the right research at the right time, you can get the information you need to advance. Easier said than done… Is it not just a question of market research vs user research? We wrote this to help you choose the right research methods more easily. How do we combine market research and user research?

User Testing 108

User Testing Market Research Product Research Research Software 108

UX Planet

FEBRUARY 26, 2024

Steve Jobs Archive — Ebook If you don’t know this lovely book website by now, where have you been? Curated by artistic director Katerina Gregos, it launches the museum’s winter-spring exhibition cycle, which focuses on digital technology and its influence on intimate human relationships. A digital tool built like a physical product?

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Research Software Magazine Branding Banking 81

UX Studio

JANUARY 7, 2019

I can remember my first week at UX studio pretty well. At that time we didn’t really have an elaborate internal training system for the newcomers. My first week at UX studio… On my first week, our CEO David held a one-week bootstrap training about our design process for us. But since then, this has changed a lot.

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Research Software Feedback Software Systems Review User Testing 77

UX Studio

MARCH 27, 2018

Companies have finally started to take UX seriously. As more and more UX designers and researchers get hired to make products better, we must think about how to best organize them. What does the ideal UX team structure look like? What three main disciplines form UX? UX Research.

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UX User Testing Data Visualization Research Software 99

UX Studio

APRIL 10, 2018

In this UX case study we show how we designed Sport360.fit. Among Dubai magazines to this day, only they rely on influencer content, while in the app, users can contact influencers for advice, tips etc. At UX Studio , we mostly work in pairs: a designer and a researcher. Arabic apps / websites as reference.

Magazine 68

Magazine Research Software Feedback Software User Testing 68

UX Studio: Product Management

JANUARY 29, 2020

MagicBricks is the go-to platform to buy, sell and rent property in India. Every day, hundreds of thousands of people browse their website, mobile app and mobile site to find their dream home, an office for their business, or to sell or rent out their property. A UX research-only project.

User Testing 75

User Testing Product Research Research Software Customer Experience 75

UX Studio: Product Management

MAY 23, 2018

TRIGO Group offers quality solutions, mainly focusing on the automotive, aerospace and other transport industries. This took ten months for the team including a UX researcher and a UX designer from UX studio, and a dedicated Trigo marketing team sharing responsibility for the development. Objectives.

User Testing 96

User Testing UX Research Software Product Research 96

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. In this project, we redesigned the information architecture of the cloud-based permission system for Hungary’s best-known architectural design software. Permission system of the teamwork platform.

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Research Software Feedback Software Information UX 46

UX Studio

MARCH 8, 2019

You’ve already found a potential UX company for your project. Disclaimer: The fact that I run a UX company myself disqualifies me as an objective source. If I had to hire a UX agency, I’d find the following questions the important ones to tackle. Do you have dedicated UX researchers? But what will you ask?

Research Software 51

Research Software UX User Testing Feedback Software 51

The Product Guy

SEPTEMBER 12, 2017

A marketer or market researcher may view patterns in terms of demographics and buying activity. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. Our app is now integrated with [Maps App X]”? Which message is more effective?

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

UX Studio

APRIL 25, 2019

Let’s jump into branding research! When does the time come for this type of research? A snapshot of tools and techniques. How we conducted brand research on our UX studio brand. How we conducted brand research on our UX studio brand. Takeaways on branding research. Do research!

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User Testing Product Research Research Software Branding 74

UX Studio

JULY 11, 2018

Here’s our detailed UX guide. . 5 research methods to improve web checkout conversion rates. These UX research methods can help you with this, and these tips can help you better react to user frustration during the whole process. Here at UX studio , we hold sessions with our clients about metrics.

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UX User Testing Data Visualization Customer Experience 96

The Product Guy

MARCH 14, 2017

So after growing our design team at UX studio from 2 to 20 people, I share my learnings with you about how to work with designers. So give designers bigger challenges like: “We should redesign the sign up flow to decrease drop-offs” or “add a new reporting module to this business app, so users can easily present their results”.

User Testing 121

User Testing Research Software Feedback Software Data Visualization 121

Centercode

FEBRUARY 18, 2021

In the early 90s, the technological landscape was a very different place. And the idea of a home filled with technology that could wirelessly communicate not only with you but other pieces of technology was, for most, as out of reach as something on the Jetsons. Read the Ebook. Give Elon a little more time.).

Customer Experience 59

Customer Experience User Testing Feedback Software Data Visualization 59

UX Studio

APRIL 16, 2019

Both economic viability and users’ needs and pains drive the solution. This setup requires the involvement and collaboration of product managers, product owners, business analysts, developers, marketing experts, researchers and of course, designers etc. what the limits of technology render feasible). new technology).

User Testing 97

User Testing Data Visualization Research Software Feedback Software 97

Userzoom

OCTOBER 30, 2019

It’s an essential tool in any UX designer’s kit. Your app or site will likely have thousands of users, so it’s not possible for you to cater to all of their needs. Infamously, the basic D&D system runs on a dual scale of good, neutral and evil, and lawful, neutral and chaotic.

Research Software 68

Research Software User Testing Download Customer Experience 68

The Product Coalition

SEPTEMBER 29, 2020

You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen. By using research and data to back up your opinions and decisions, you’ve come armed with evidence that you know what you’re talking about.

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Product Management Product Manager Data Visualization Weak Development Team 185

Userzoom

MARCH 26, 2020

Whether your next research study is a moderated usability test or an unmoderated usability test , it’s important to clearly define what each task is and isn’t. This is why a little forethought and a simple template is a great way for researchers and teams to get on the same page. Research question: [Example text]. Assumptions.

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User Testing Product Research Research Software Data Visualization 94

The Product Coalition

FEBRUARY 20, 2019

I immediately started to think about how it related to software development.? The web application prototyping tool that had no happy users after years of development. The eBook platform built to a bullet point list of requirements which ended up shutting down after getting few users. That’s a lot of dead hamsters.

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Feedback Software Product Research Research Software Feedback Loop 60

Userzoom

SEPTEMBER 5, 2019

Technically there are an infinite number of ways you could attempt to recruit participants for your user research. Email lists allow researchers to recruit potential participants from your company’s opt-in contact list. There are myriad social media platforms to choose from, ranging from the broad to the niche. Knowbility Inc.

User Testing 85

User Testing Product Research Customer Feedback Customer Experience 85

UX Studio

AUGUST 15, 2018

Developers might be the first ingredient that comes to mind, but visual designers, UX designers, UX researchers have a huge added benefit to the product team and to the final product. UX research can deliver essential customer insights about the target users. The solution being the digital product.

User Testing 104

User Testing Product Research Customer Feedback Customer Experience 104

UX Studio

MAY 2, 2018

I’m walking on thin ice here, but sometimes I feel that UX design is killing my creativity. Then, I wonder: how to be more creative in a UX setting, while still putting the user first? Maybe I’m exaggerating, but in some respects, UX design has stagnation coded in. This requires even more research.

Weak Development Team 81

Weak Development Team Research Software UX User Testing 81

Usersnap

NOVEMBER 15, 2019

It is not simply trying to please customers to make money, but to listen to them and offer solutions to their problems. Slack’s devotion to customer needs helps create superior UX. They recently earned the name “ fastest growing business app in history ” with over 3 million paid users active daily. Research Your Customer .

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User Testing Feedback Software Research Software Data Visualization 49

Userzoom

AUGUST 20, 2019

Ask the nearest researcher what one of their most persistent pain points in conducting user research and usability testing is and we can almost guarantee that recruiting participants is up there near the top. It’s because of this that we’ve created a brand new ebook called, quite simply, Participant Recruiting 101.

Product Research 82

Product Research User Testing Customer Experience Data Visualization 82

ProductPlan

JUNE 5, 2020

The course covers basics like assessing target opportunities, building software products, and how to launch a great product. Key takeaways include product strategy , user research, and the UX/UI design process. It also promises that PMs will gain “usable skills, tools, and templates you can use when you return to the office.”.

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Certifications Customer Experience Artificial Inteligence Product Management 95

UX Studio: Product Management

NOVEMBER 1, 2019

Probably the most common question about UX is how to start screen design and what principles should we care about? We at our UX company start with quick paper sketches, then build wireframes and clickable prototypes, test and iterate them, and finally get to the pixel-perfect, detailed design plans. Create a style guide.

User Testing 77

User Testing Feedback Software Research Software UX 77

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

UX Studio

JUNE 5, 2018

I first heard about graphic facilitation at a UX conference where the speakers made amazing drawings during their talks. Surely, this real-time drawing “show”, as I first labeled it, had nothing to do with my work as a UX designer. It can also benefit day-to-day workshops or meetings, as I saw years later at UX Studio.

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Workshop Customer Experience UX User Testing 110

The Product Coalition

DECEMBER 11, 2023

A customer persona is a great tool here since it helps you get into their general mindset and not just the specific interaction with your product. As a good product-leader-to-be (although I didn’t know it at the time), I asked them why did they want to do it, and then performed market research to understand the problem better.

Customer Experience 78

Customer Experience User Testing Weak Development Team Research Software 78

Gainsight

NOVEMBER 20, 2019

An approachable best-seller that will expand the way you think about applications of research. Get to know the processes of shaping, betting, and building a product as told by one of the longest-running SaaS companies in the biz. Mastering Product Experience in SaaS —Nick Bonfiglio, Mickey Alon, and Myk Pono [Free]. conferences.

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Books Blog Feedback Software User Testing 80