Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The customer acquisition funnel stages in SaaS are awareness, consideration, evaluation, and decision. Effective acquisition strategies will increase your customer base and revenue.

Research Software 59

Research Software Feedback Software Customer Experience Customer Feedback 59

Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The customer acquisition funnel stages in SaaS are awareness, consideration, evaluation, and decision. Effective acquisition strategies will increase your customer base and revenue.

Research Software 52

Research Software Feedback Software Customer Experience Customer Feedback 52

Userpilot

AUGUST 30, 2023

Read on to find the best acquisition channels for your SaaS and how to create winning customer acquisition strategies that drive growth. The customer acquisition funnel stages in SaaS are awareness, consideration, evaluation, and decision. Effective acquisition strategies will increase your customer base and revenue.

Research Software 52

Research Software Feedback Software Customer Experience Customer Feedback 52

Alchemer Mobile

FEBRUARY 20, 2020

Our research shows that 96 percent of dissatisfied customers won’t complain directly to the company. It’s much easier for them to simply uninstall your app and move on to the next alternative. Apptentive’s research shows that ALL legacy channels for capturing customer emotion are failing— except mobile. We know it’s urgent.

Feedback Software 147

Feedback Software Research Software User Testing Systems Review 147

The Product Coalition

DECEMBER 6, 2023

The Critical Role of Product Strategy When Money Is Scarce (Part 1 — Seed) A good product strategy is something every company needs. When VCs and customers aren’t throwing money at whatever you tell them, it becomes a critical tool. heard my explanation and immediately said — ‘oh, you are doing product strategy’.

Product Strategy 111

Product Strategy Research Software Strategy User Testing 111

ProductPlan

JANUARY 7, 2022

Markets and technologies change. Here’s how we define it in ProductPlan’s eBook, 100+ Product Management Terms You Should Know: Digital transformation refers to a company’s move to digital solutions to improve its operations or products. Setting up digital communications tools to enable remote work.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Product Research 98

The Product Coalition

JANUARY 8, 2023

A solid product strategy takes time to build. Here is the method I use for creating a product strategy that makes sense. When I talk to the startups I consult to , or with the CPO Bootcamp participants, I always say that building a solid product strategy isn’t like solving a math equation. That’s when you know you are done.

Product Strategy 117

Product Strategy Strategy Research Software Product Research 117

Userpilot

JULY 8, 2024

The article explores 20 major touchpoints in a SaaS product journey. To identify the key touchpoints, first research customer expectations and needs. First, research your customers to find out what their needs and expectations are. Like blog posts, whitepapers, eBooks, or video tutorials. Let’s dive in.

Analytic Tools 88

Analytic Tools Feedback Software Research Software User Testing 88

Userpilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

Feedback Software 93

Feedback Software Research Software Reporting Tools Onboarding KPIs 93

Userpilot

JANUARY 26, 2024

If you’ve been in the SaaS space for a bit, you must have heard about product-led growth strategy or product-led sales. More importantly, we show you how to implement it in your organization and share some examples of excellent product-led content strategies. SEO tools can help you brainstorm actual content topics.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Userzoom

MAY 12, 2020

A 2019 survey identified that 59% of healthcare organizations still lacked a well-defined digital strategy. You can download the complete ebook below…. Download ebook. Trackers, cookies, web analytics, and other tools can slow down site performance during heavy traffic.

Healthcare 95

Healthcare Research Software Analytic Tools User Testing 95

Gainsight

APRIL 4, 2023

Technology can be a force multiplier when it comes to helping people and businesses perform at higher levels. However, whether you’re adding capabilities or eliminating extra steps in a process, technology always brings about some sort of change. Previously, their TAM organization operated out of several systems.

Research Software 52

Research Software Customer Experience User Testing Management 52

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

The Product Coalition

JULY 18, 2021

Creating a product strategy is almost never a matter of answering a few simple questions and figuring it out. They have a solid business but realized that the growth potential there is limited so they pulled me in to help them redefine their vision and strategy. You see, when it comes to product strategy, there isn’t a right answer ?—?the

Product Strategy 183

Product Strategy Strategy Research Software Technical Review 183

UX Planet

JANUARY 12, 2024

Then, set up an account on platforms like topmate.io The best part they are FREE* to start with *These platforms charge a very small percentage of your earnings. Just to make it clear these are all on your earnings from these platforms. Create a solution, maybe an eBook or a Notion Template. My Topmate Id 2.

Analytic Tools 96

Analytic Tools Research Software Data Visualization User Testing 96

Alchemer Mobile

OCTOBER 14, 2021

What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use? And the only way you can combat that is having your research lined up and being able to combat that with real-world data to support or disprove that.” Every industry is starting to adopt technology in interesting ways.”

Technical Review 245

Technical Review User Testing Data Visualization Feedback Software 245

Userpilot

APRIL 30, 2021

If you’re looking to scale up your SaaS business , you may have considered hiring a marketing agency. Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Product Innovation Educators

JULY 29, 2024

His early research involved a simple but powerful method: asking customers to compare products. A key principle of ODI is keeping customers focused on their problems, not potential solutions. This ensures that the research captures genuine needs rather than preconceived ideas about products. It’s been about 93.5%

Data Visualization 104

Data Visualization Research Software Product Research Weak Development Team 104

Alchemer Mobile

OCTOBER 21, 2021

What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use? Previously, he has worked for SaaS companies such as Dropbox and Apptimize. ” What strategies do you use to prioritize your product roadmap? What tools or methodologies do you use?

User Testing 246

User Testing Data Visualization Product Management Product Manager 246

Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? We also share examples of different conversion paths and optimization strategies. Userpilot is a product growth platform. It helps create in-app experiences to optimize user conversions. If so, you’re in the right place!

Research Software 82

Research Software Feedback Software User Testing Reporting Tools 82

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. I worked closely together with Bence (UX researcher and colleague), as well as Xeropan’s CEO and developers.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

Userpilot

FEBRUARY 4, 2023

Fast support, personalized experiences, and feedback collection are all core strategies that can help you wow your customers. When you wow your customers with the right strategies, you create a happier user base and increase the odds of long-term customer success. Userpilot’s self-service knowledge base.

User Testing 79

User Testing Customer Experience Customer Feedback Feedback Software 79

Gainsight

OCTOBER 13, 2022

The state of the SaaS market right now is stress-testing the growth strategies of all kinds of SaaS companies. . According to recent Gainsight research, The Customer Success Index, 2022 , companies that invested 10% of revenue in customer success saw the highest NRR. . Invest in digital CS.

Research Software 52

Research Software Customer Experience User Testing Customer Feedback 52

Gainsight

JANUARY 6, 2023

As the business world prepares to weather this year’s economic headwinds, savvy SaaS organizations are doing more than battening down the hatches. They’re investing in product experience (PX) and product-led growth (PLG) strategies to efficiently chart a path to durable growth—and smooth sailing when market conditions improve.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Product Talk

AUGUST 4, 2021

This need is what led me to think about and design the opportunity solution tree. When I finally wrote about the opportunity solution tree (back in 2016), I knew that it was a big enough idea that I would need to write a book about it. My strategy wasn’t working. Their primary concern was my reliance on research.

Product Research 277

Product Research Books User Testing Research Software 277

Revulytics

NOVEMBER 3, 2017

Software customers have many choices and high expectations, and as such, even the most established installations could fall to a more agile competitor. As Cliff Condon of Forrester Research makes the analogy in this video , i t’s like being that really intense sports fan, and the customer is your team. “

Analytic Tools 118

Analytic Tools Research Software Customer Experience User Testing 118

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. Not only design but strategy and feature prioritization as well, just to mention a few. Validating the value proposition of an app or website – do your potential customers understand it? When to do it?

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User Testing Product Research Research Software Feedback Software 141

UX Studio

AUGUST 8, 2018

The Route4U is an app for people with disabilities which aims to make transportation equally easy for everyone. Enter the Route4U app. The app aims to make a city wheelchair-friendlier with user data, specifically data users supply or directly upload to the platform. Challenges & Solutions.

Research Software 82

Research Software Analytic Tools UX Product Research 82

Usersnap

FEBRUARY 6, 2021

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. How to Use Product Feedback to Boost Customer Experience. By Usersnap.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

UX Studio

NOVEMBER 26, 2018

But by doing the right research at the right time, you can get the information you need to advance. Easier said than done… Is it not just a question of market research vs user research? We wrote this to help you choose the right research methods more easily. How do we combine market research and user research?

User Testing 107

User Testing Market Research Product Research Research Software 107

ProductPlan

SEPTEMBER 30, 2021

They know the importance of a prioritization strategy and seek out opportunities to improve upon it. We conduct customer research and stakeholder alignment so we can figure out what matters. Because a prioritization strategy is of crucial importance to any product’s success, many different methods exist. Meaningful.

Strategy 52

Strategy User Testing Product Research Customer Experience 52

The Product Coalition

OCTOBER 12, 2020

Hint: innovative technology can only take you so far. In our world, this would have been considered a great product strategy. There was still some research to conduct, to understand what is the target audience’s budget. That was Ford’s unique “technology” (other than the car itself)?—?the By ModelTMitch?—?Own

Product Strategy 115

Product Strategy Strategy User Testing Product Research 115

The Product Coalition

NOVEMBER 10, 2024

I went to do some research to figure out whether it was true or not. Understanding Even when you’re listening closely to customers, they’ll often speak in terms of solutions. Whether it’s a faster feature, a new tool, or an improved interface, customers will usually share what they think the answer is. That’s your job.

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User Testing Research Software Customer Feedback Feedback Software 70

The Product Guy

AUGUST 10, 2017

Guest Post by: David Parmelee, Digital Strategy Consultant. A software product could overemphasize a feature that its own team just wanted to build. However, the pressure to jump from customer research straight into a solution can lead you down the wrong path. 5 pitfalls and how to fix them.

User Testing 118

User Testing Customer Experience Research Software Customer Feedback 118

Userpilot

MARCH 28, 2022

The goal of any marketing strategy is to attract and convert members of your target market into paying customers. The advantages of both marketing strategies. For example, if your prospects are small business owners, your content strategy should offer solutions that help them run a smoother business and some tips to increase profits.

Product Marketing 90

Product Marketing Marketing Research Software Feedback Software 90

Userzoom

JANUARY 29, 2020

When you’re down to the wire, time-wise, how can you ensure that user research is still being planned and executed as thoroughly and as user-focused as possible? Or perhaps you’re trying to integrate user research into an Agile Sprint cycle , which is definitely achievable but requires some adjustments to your choice of methods and tools.

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User Testing Research Software Product Research Customer Experience 72

Centercode

JUNE 4, 2019

Experiencing technology firsthand is central to our mission here at Centercode. That’s why when our CEO Luke brought the Oculus Quest all-in-one VR system into the office, we did what any dedicated tech enthusiasts would do: we took turns playing Beat Saber. Was it entirely in the name of research? I’ll let you decide that one.

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User Testing Product Research Research Software Feedback Software 66