Userzoom

NOVEMBER 13, 2019

Once you’ve successfully overcome the initial challenges of test participant recruitment , including what recruitment method to use , and how many people to recruit for your research , it’s time to think about compensation. How invested are they in having an impact on your product or service. Bada-bing bada-boom. Contact us!

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User Testing Product Research UX Testing 74

UX Studio

NOVEMBER 26, 2018

Creating a digital product from scratch can make for an exciting process but never a smooth ride. But by doing the right research at the right time, you can get the information you need to advance. Easier said than done… Is it not just a question of market research vs user research? So how should you do it then?

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User Testing Market Research Product Research Research Software 107

The Product Coalition

JUNE 27, 2021

Creating a solid product strategy is an ongoing process, not a one-time effort. Once you created a first draft that you are happy with, it’s time to bring it to the market and iterate according to the feedback you get. But how can you test a strategy? It is very common to stop and rethink the product strategy at this point.

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Userzoom

DECEMBER 9, 2019

Although we strive to work in an environment where user research is a part of every stage of the product development lifecycle , and your executives have completely bought in to everything you do… we have to be realistic. UX Researcher / Designer. White paper research and expert evaluations can be done quickly and economically.

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User Testing Research Software Data Visualization Reporting Tools 111

Centercode

JUNE 4, 2019

Was it entirely in the name of research? Below is a summary of our discussion on the testing strategies that bring delightful VR products to market. You can’t get a holistic view of a commercial product by testing it before it’s feature complete. I’ll let you decide that one. Gathering Live Environment Data.

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User Testing Product Research Research Software Feedback Software 66

Centercode

APRIL 9, 2019

We may associate the idea of beta testing with Google, Microsoft, video games, and other tech with roots in the late 20th century, but IBM cemented “beta” as far back as the 1950s. To paraphrase him: IBM referred to testing feature complete products as “B” testing (in contrast to testing theories and ideas, or “A” testing).

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Feedback Software Research Software User Testing Product Research 68

Userpilot

MARCH 23, 2022

Is there such a thing as NPS survey best practices? There’s much more to NPS than sending users a customer feedback survey. In this article, I’ll briefly go over what Net Promoter Score (NPS) survey is and how to calculate it. Scores between 0 and 6 are detractors—people least likely to recommend your product.

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Product Research Feedback Software Analytic Tools Research Software 83

The Product Coalition

MARCH 1, 2022

From one perspective, it’s about creating value for customers, delivering an effective product at a good price. This is where customer feedback for sales comes into play. CES (Customer Effort Score) surveys In-person interviews Customer reviews Usability testing In-app usage analytics … But we’re getting ahead of ourselves.

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Feedback Software Customer Feedback User Testing Data Visualization 139

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem. 5 pitfalls and how to fix them.

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User Testing Customer Experience Research Software Customer Feedback 118

Userzoom

MAY 12, 2020

A 2019 survey identified that 59% of healthcare organizations still lacked a well-defined digital strategy. You can download the complete ebook below…. Download ebook. Workforce pulse and health & wellbeing surveys. This is a critical measure in ensuring a productive and supportive working environment.

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Healthcare Research Software Analytic Tools User Testing 95

The Product Coalition

JANUARY 14, 2021

Our Top Picks For product managers in the area of MedTech, Connected Health, Telehealth, here is a run-down of 10 innovative health apps which highlight that the future of personalized health is already here. The device comes with a glucose meter, disposable test strip cartridge and lancing device. 10 Innovative Health Apps?—?Our

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Research Software Healthcare Reporting Tools Data Visualization 133

Intercom, Inc.

SEPTEMBER 18, 2019

But when they’re actively shopping, a message telling them which service or product to pick — and explaining why — is perfectly within the context of what they’d expect. Market or upsell new product functionality. Use this opportunity to market new features and functionalities for an existing or new product.

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Research Software Marketing Customer Communications Data Visualization 36

Centercode

JULY 29, 2020

Begging for feedback from unenthusiastic or inexperienced testers is a frustratingly common occurrence for many beta and delta testing teams. But tester engagement — and the resulting feedback — are both vital to test success. Check out our free ebook, the Tester Engagement Pocket Map ! The Struggle is Real.

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Feedback Software Reporting Tools Product Research Research Software 94

Userzoom

JANUARY 28, 2020

This week, we’ll look at how user researchers can get started with accessibility testing, design and compliance. . As a UX researcher, you are intimately familiar with identifying and solving problems. Accessibility applies to both, and ends up making websites and other digital products better for everyone.

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User Testing Research Software Product Research Customer Experience 92

Userzoom

JANUARY 23, 2020

If you’re running moderated user research (either remote or in-lab) you need to learn how to ask the right questions, in the right way. The ‘right’ questions are ones that do not influence or lead or coax a test participant. Vivianne Castillo , Senior Design Researcher | Salesforce. Check your own bias. Hindsight bias (e.g.

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User Testing Product Research Customer Feedback Customer Experience 97

Centercode

AUGUST 16, 2023

Product launches are often shrouded in secrecy, with a focus on making a big splash when the product is launched. Teams often devote months (if not years) to developing a new product, and as you get closer to the release, you get more and more nervous about confidential product details going public.

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Centercode

OCTOBER 22, 2019

Throughout the month, we’ve been looking at best practices for writing surveys — from avoiding psychological biases to tips for keeping your data squeaky clean. This week, we decided to ask our Customer Validation Managed Testing Services Team to weigh in. What’s one of the characteristics of a well-written survey?

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Reporting Tools Product Research Data Visualization User Testing 58

Centercode

NOVEMBER 13, 2020

Here’s how streaming services are refining their products and taking a proactive approach to tackling industry challenges with help from their customers — and Centercode. Your customers have hundreds of products to choose from when using your streaming service. Load Testing. Device Compatibility. Industry Challenge.

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Feedback Software User Testing Customer Experience Product Research 98

The Product Guy

MARCH 14, 2017

A product manager just stopped by the desk of the designer on a lazy Thursday afternoon. I’ve been in this situation while I worked with various product teams as a designer. Designers and UX researchers will be motivated if you give them important product issues to solve. Designers can help product people a lot.

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User Testing Research Software Feedback Software Data Visualization 121

Usersnap

JULY 22, 2021

In this post I’m going to show you how we handle product feedback and implement new product features. Everything backed by customer feedback. Gathering product and user information using product feedback tools. Continuously ask yourself (and others too) about the problem which your product is solving.

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Feedback Software User Testing Customer Feedback Product Research 98

The Product Coalition

OCTOBER 25, 2021

Defining the right product metrics is a common challenge for product leaders. the research articles, the important topics and revelations, and as you move towards the end, the articles become lighter: interviews with celebrities, lifestyle pieces, and so on. As I’m going through exciting changes in my business?—?opening

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User Testing Magazine Product Research Research Software 171

Centercode

FEBRUARY 11, 2021

And in the realm of technology, Centercode research revealed that 55% of consumers planned to skip in-store shopping completely and purchase new tech devices online — an 8% increase from 2019. That means that for makers of these tech products, those shifts in behavior raise the stakes of every release.

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User Testing Technical Review Customer Experience Product Research 98

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. A UX research-only project. Therefore, they wanted us to conduct extensive user research aimed at understanding the main problems their users were currently facing. Understanding the product.

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User Testing Product Research Research Software Customer Experience 75

The Product Guy

SEPTEMBER 12, 2017

As you study the people who use your product or might use it, patterns start to emerge. A marketer or market researcher may view patterns in terms of demographics and buying activity. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product.

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Research Software User Testing Analytic Tools Product Research 109

The Product Coalition

NOVEMBER 30, 2020

If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. So far, this Product Owner interview guide has been downloaded more than 6,000 times. The Product Owner is also the most vulnerable Scrum role.

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Product Research User Testing Research Software Feedback Software 89

Product Management University

JUNE 5, 2023

Most product managers know how to create a product vision, but that’s not the hard part. The extent to which stakeholders get behind your product vision has everything to do with how the product vision is articulated. What is a Product Vision? What is a Product Vision? Your product vision shouldn’t.

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Vision Product Research User Testing Customer Experience 130

UX Studio

APRIL 25, 2019

Let’s jump into branding research! What’s it got for product teams? When does the time come for this type of research? How we conducted brand research on our UX studio brand. How we conducted brand research on our UX studio brand. Takeaways on branding research. What’s it got for product teams?

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User Testing Product Research Research Software Branding 74

The Product Coalition

MAY 30, 2021

Your journey to product-led growth starts way before you actually launch the product, but it definitely doesn’t end there. Here are the things to keep in mind when your product meets the road. Photo by Pixabay from Pexels Product-led growth (PLG) is an exciting movement. Measure the entire journey, not just the product.

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Product Research User Testing Customer Experience Feedback Software 110

Centercode

OCTOBER 16, 2019

Survey data is a crucial tool for understanding your target market’s attitudes. That’s why so many people use surveys during pre-release testing. That’s why so many people use surveys during pre-release testing. Here are five tips you can use during survey design and deployment to keep your data clean.

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Product Research Data Visualization User Testing Customer Experience 28

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. So far, this Product Owner interview guide has been downloaded more than 7,500 times. ??

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Userzoom

JUNE 16, 2020

Speeders, Cheaters, Bots and Repeaters pose a huge problem to UX and CX research. Speeders are participants who speed through your study making little to no effort when completing tasks or answering survey questions. Best Practice: If a test has more than 5 questions, do not display all of the questions on the same screen.

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User Testing Product Research Research Software Data Visualization 83

ProductPlan

MAY 13, 2020

For product management, this is both a frustrating challenge and an exciting opportunity. Well-researched plans and strategies have a short shelf life, as their underlying assumptions fluctuate and transform. Rethink Product Innovation: Making Experimentation and Learning a Fact of Life.

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ProductPlan

JUNE 5, 2020

Product management is certainly no exception. Product managers and leaders need to find ways to keep learning and growing in an ever-evolving product environment. There’s an abundance of books, podcasts, as well as events at your disposal that cover various product management topics.

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Certifications Customer Experience Artificial Inteligence Product Management 114

The Product Coalition

MAY 1, 2022

about the market, the customers, the product, the business, the plans ahead? In other cases, especially with numeric constraints like desired business results or certain product metrics, it’s not as black and white. One of the ways to test your numbers is to ask yourself what would happen if you don’t meet them.

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User Testing Customer Experience Product Research Definition 162

Intercom, Inc.

JULY 4, 2019

That’s why we asked Josh Seiden , a well-known product consultant and author, to join us on the podcast. In the last 10 or so years, I’ve spent a lot of time writing about design and about how product teams can be more effective together. It might be some kind of research. We don’t know.

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User Testing Customer Experience Feedback Software Research Software 212

Centercode

DECEMBER 26, 2019

This year, we’ve surveyed hundreds of companies and done countless hours of research to produce kits, ebooks, infographics, white papers , events , webinars , articles , and more to help CV professionals improve their skills and propel their careers. The Product Manager’s Guide to Understanding Customers (Ebook).

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User Testing Customer Feedback Customer Experience Product Research 64

Centercode

MARCH 4, 2021

Every year, Consumer Reports tests thousands of products — from cars, to laptops, to WIFI-enabled speakers and appliances — and grades them on a scale of 0 to 100. A trusted source of unbiased product testing , their mission is to make it easier for consumers to make well-informed buying decisions.

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