Userpilot

NOVEMBER 6, 2020

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Conversational Marketing : Intercom.

Analytic Tools 74

Analytic Tools Feedback Software Data Visualization Reporting Tools 74

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

The Product Coalition

NOVEMBER 23, 2021

When planning the product managers’ goals, this challenge can translate into taking the wrong direction altogether. Here is a new way to look at product management goals, and make them a useful tool for both you and your team. Determined to be able to measure the performance of product managers just like any other department, L.

Product Management 151

Product Management Product Manager Management Management 151

The Product Coalition

JUNE 18, 2023

Being sales-led or product-led is a strategic decision of the company, that goes all the way up to the very basic business model you are betting your success on. With sales-led, which is also a bad name, the model means giving each customer exactly what they want and following the money. That’s the whole reason VCs invest in startups.

Naming 134

Naming User Testing Weak Development Team Feedback Software 134

The Product Coalition

JANUARY 16, 2022

As such, it cannot be limited to include only the product-related parts like features and product KPIs. As a product leader who is creating this roadmap, you need to treat it as a compass and plan not only for your team and the technology team but rather as the direction that the entire company needs to go in.

Roadmap 157

Roadmap Data Visualization Customer Experience User Testing 157

The Product Coalition

FEBRUARY 14, 2022

If you are the developer who is supposed to write this feature, you would ask the product manager for very specific instructions as to when and how to predict where this person is going. With data science teams, however, there is a feeling that they know better?—?they Instead, I gave the team clear instructions?—?take

User Testing 143

User Testing Data Visualization Product Management Product Manager 143

The Product Coalition

JULY 16, 2023

In my first official product role, which I got to after managing large dev teams and a business-related role, I managed alone a product with a development team of ~40 people. One of the first things I did, for example, was to work with the salespeople on how to sell the product.

Strategy 142

Strategy Product Management Product Manager Management 142

The Product Coalition

NOVEMBER 13, 2023

In many cases, an economic downturn simply reveals your already existing weaknesses since they now have more impact. When people (and VCs) aren’t spending money easily, you must be super sharp with your value proposition, positioning, product, marketing, and sales. Here is how it works.

Product Strategy 124

Product Strategy Strategy User Testing Weak Development Team 124

The Product Coalition

JUNE 9, 2023

Everyone knows educating the market is hard to nearly impossible, but people always bring up examples like Facebook or the iPhone whenever I discuss it in my lectures. So what can and cannot work when you want to educate the market? Photo by Oleg Magni from Pexels Educating the market has a bad reputation, and rightfully so.

Education 116

Education Marketing Weak Development Team User Testing 116

The Product Coalition

APRIL 25, 2021

I sent the team to watch my time management lecture (if you don’t speak Hebrew or prefer reading there is an English summary here ). This question developed into a long, in-depth discussion on time management for product managers. One of the first topics that came up (it always does) is time management.

Weak Development Team 115

Weak Development Team Leadership Books Education 115

The Product Coalition

APRIL 1, 2023

Still, he was one of the best hires I made in this area and he turned out to be a product star. I used to manage large development teams — all smart and independent people — but I hadn’t managed product managers before. joined, I owned the product end-to-end and managed it all myself. More on that below.

Product Management 135

Product Management Product Manager Management Management 135

The Product Coalition

DECEMBER 17, 2023

It didn’t mean that there was no competition (which is usually a very bad sign), but that the traditional search engines weren’t it. The reason we didn’t see them in any of our POCs was because they were targeting a different market segment. In-House Development If you are selling to technical teams, this is a major competitor.

Technical Review 126

Technical Review Weak Development Team User Testing Systems Review 126

The Product Coalition

APRIL 18, 2021

On the on-site interview day, one of the interviewers asked me the following question: if you had all of Google’s resources and no other constraints, which product would you develop? My answer was: I would develop a voice interface for the computer (it was before the smartphone era). I was really afraid of this question.

Research Software 138

Research Software User Testing Leadership Weak Development Team 138

The Product Coalition

DECEMBER 4, 2023

Tough market conditions would cause your sales to dramatically drop or even cease. On one hand, that’s expected in a rough market, but is that really the root cause? In many cases, an economic downturn simply reveals your already existing weaknesses since they now have more impact. Here is how it works.

Product Strategy 112

Product Strategy Strategy User Testing Weak Development Team 112

The Product Coalition

FEBRUARY 27, 2022

This can be achieved by opening the conversation and asking questions such as: What do you think is the #1 challenge in the product right now? In gathering as many viewpoints as you can, you will broaden your own perspective which is important to be able to lead the product in the right direction. What worked best so far?

Weak Development Team 143

Weak Development Team Leadership Data Visualization Positioning 143

The Product Coalition

JULY 2, 2022

for good and bad. I guess we were a biased audience to agree with it, as we were a room full of product coaches at various levels ?? primarily focused on product teams, helping them be great at the discovery work that is at the heart of what they do Leadership coaching?—?focused Everyone wants to build empowered teams.

Workshop 121

Workshop Customer Feedback Technical Review Product Research 121

The Product Coalition

JANUARY 13, 2021

By the way, it wasn’t like I was thinking to myself: “I feel bad, let’s try Facebook because they are supposedly the solution”. the value that they gave smaller teams who were their initial design partners isn’t the same as the one that they gave larger companies who became their customers in later phases. Now, what about your product?

Education 114

Education Marketing User Testing Weak Development Team 114

The Product Coalition

OCTOBER 18, 2020

A good product strategy helps you to acquire happy customers and retain them over time. On your way there, there are many potential weak links that can prevent it from happening. Here is how product strategy helps you overcome them. Photo by Braden Collum on Unsplash Working on product strategy is an iterative process.

User Testing 113

User Testing B2C Customer Experience Weak Development Team 113

The Product Coalition

MAY 30, 2021

It brings product practices into the sales funnel and calls for your involvement in each and every step (as you should be doing regardless). It gives you the visibility you always wanted and requires real cross-team collaboration. The general process of product-led growth starts with mapping the customer journey?

Product Research 110

Product Research User Testing Customer Experience Feedback Software 110

Intercom, Inc.

NOVEMBER 7, 2019

Here are five quick takeaways: The founders of Spendesk noticed that, while the B2C space was innovating with peer-to-peer quickpay options, nothing like that existed in the B2B space (which often lags a few years behind the consumer market). Instead, focus on fostering a culture of communication and feedback loops between the team.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Userpilot

MAY 3, 2021

SaaS companies spend a huge amount on developing and maintaining their product. The CFO can now allocate funds to HR to hire new team members in a way that is financially responsible. Embed a Help Center into your product. Let’s take a deep dive into what LTV is, how to measure it, and how to increase it. Infographics.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Data Visualization 98

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Books for Product Managers. As a product manager, you have to be many things. Bookmark this list and get through it bit by bit.

Blog 80

Blog Books Feedback Software User Testing 80

The Product Coalition

NOVEMBER 10, 2024

The quote is attributed to Ford himself for the first time in a letter sent to the UK publication Marketing Week in 2001: “Being market-led implies being led by the consumer — and consumers are bad at coming up with innovations (Henry Ford’s quote: “If I had asked my customers what they wanted they would have said a faster horse” springs to mind…).”

User Testing 72

User Testing Research Software Customer Feedback Feedback Software 72

The Product Coalition

NOVEMBER 1, 2020

The question did pop up in the second interview: “ If you were working at Google and had all the company’s resources, which product would you choose to work on?”. I would develop a voice interface for the computer” , I said proudly. it probably wasn’t such a bad one. Luckily for me, I came prepared with an answer. “I

Product Research 89

Product Research Research Software Weak Development Team User Testing 89

The Product Coalition

DECEMBER 11, 2023

Arik’s translates into a more strict and result-oriented, and mine is more about empowering my employees and developing their skills so that they can eventually perform at a higher level. And regardless of how empowered your teams are, they still need guidance. Marty Cagan’s Empowered introduced the concept of empowered teams.

Management 78

Management Management Weak Development Team Leadership 78

Under 10 Consulting

JUNE 6, 2019

Only three things happen naturally in organizations: friction, confusion, and underperformance. In my first job in product management, I was based in DC and my developers were based in California. Instead, I flew to LA once a month and stayed for a week of development team meetings. Product management in Marketing.

Weak Development Team 40

Weak Development Team Product Research Reporting Tools Customer Feedback 40

The Product Coalition

DECEMBER 11, 2023

In one of my early career roles, I was brought into the company as a development team leader with a very specific task they wanted me to lead. As a good product-leader-to-be (although I didn’t know it at the time), I asked them why did they want to do it, and then performed market research to understand the problem better.

Customer Experience 78

Customer Experience User Testing Weak Development Team Research Software 78

The Product Coalition

DECEMBER 11, 2023

So your product serves the existing customers (who keep wanting more stuff), but perhaps new customers are not coming as smoothly. They always need something you haven’t developed yet. Slowly, both the product and the roadmap reflect only what the customers are asking for. Unlike what one might think, this is a really bad sign.

Startups 78

Startups User Testing Customer Experience Roadmap 78

Revulytics

AUGUST 8, 2019

When you talk about best principles of product management, I’m afraid you’re going to give me lots more to do. Often, product management teams are trying to do too much. Instead of being product managers, we should be problem managers. When I talk with executive teams, it’s clear what keeps them up at night.

Research Software 54

Research Software Product Research User Testing Reporting Tools 54

Roadmunk

OCTOBER 26, 2017

Listen below: This episode features Matt Bilotti , product manager at Drift. Matt recently co-authored an ebook with Drift’s CEO, David Cancel, called “ Burndown: A better way to build products.” The ebook explores the Burndown framework that Drift’s product team has adopted for product development.

Framework 40

Framework Data Visualization User Testing Reporting Tools 40

Andrew Chen

SEPTEMBER 4, 2018

Sonal: I love that you said that because one of the complaints I’ve heard about “growth hacking” is that it’s just marketing by a different name, and what I’m really hearing you guys say is that there’s a systemic point of view, there’s rigor to it, there’s stages, there’s a program you build out.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Usersnap

FEBRUARY 20, 2020

Its results are easy to comprehend and share across different departments and teams. Passives are customers who are mostly satisfied with your product or service but might easily switch to a competitor if they are given a better deal. While they won’t bad-mouth your company, they’re also not likely to promote it.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64