Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. In this case study we cover: The user onboarding redesign process, Problems and their solutions, and. I worked closely together with Bence (UX researcher and colleague), as well as Xeropan’s CEO and developers.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

Userpilot

FEBRUARY 4, 2023

Fast support, personalized experiences, and feedback collection are all core strategies that can help you wow your customers. How to wow a customer in SaaS There are 10 tried-and-tested ways to wow your customers and increase customer satisfaction. Userpilot’s self-service knowledge base.

User Testing 97

User Testing Customer Experience Customer Feedback Feedback Software 97

Userzoom

MAY 12, 2020

In our brand new ebook, How COVID-19 is changing the digital healthcare landscape , UserZoom’s team of digital healthcare solutions experts provide a detailed look into how healthcare organizations are using UX research to rapidly adapt—and continue to hit business goals—during this crisis-driven economy. Download ebook.

Healthcare 95

Healthcare Research Software Analytic Tools User Testing 95

Alchemer Mobile

OCTOBER 21, 2021

What tools or methodologies do you use? What have been your favorite ways to connect and get feedback from your customers? Previously, he has worked for SaaS companies such as Dropbox and Apptimize. What tools or methodologies do you use? What are some trends you anticipate happening in the next several years?

User Testing 246

User Testing Data Visualization Product Management Product Manager 246

Usersnap

FEBRUARY 6, 2021

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. How to Use Product Feedback to Boost Customer Experience. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Alchemer Mobile

OCTOBER 14, 2021

What tools or methodologies do you use? What have been your favorite ways to connect and get feedback from your customers? And the only way you can combat that is having your research lined up and being able to combat that with real-world data to support or disprove that.” What tools or methodologies do you use?

Technical Review 245

Technical Review User Testing Data Visualization Feedback Software 245

UX Studio

JULY 4, 2018

Disruptive technologies such as virtual reality and augmented reality radically change how we behave and interact with our world. As a consequence, they open up interesting new territories in UX research, too. VR in UX research can serve as an individual tool to explore user needs and test complex user experiences.

User Testing 74

User Testing Research Software Product Research Feedback Software 74

UX Studio

JANUARY 7, 2019

At that time we didn’t really have an elaborate internal training system for the newcomers. Then we had time to work on our dummy project, a digital application David predefined; mine: an HR recruitment desktop app. well accidentally we had no heating on that day when the photo was taken)Thus started our internal training system.

Research Software 77

Research Software Feedback Software Systems Review User Testing 77

Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. How to Use Product Feedback to Boost Customer Experience. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Centercode

JULY 29, 2020

Begging for feedback from unenthusiastic or inexperienced testers is a frustratingly common occurrence for many beta and delta testing teams. But tester engagement — and the resulting feedback — are both vital to test success. In fact, recent research shows that even dedicated teams see beta test participation levels as low as 15%.

Feedback Software 94

Feedback Software Reporting Tools Product Research Research Software 94

Centercode

NOVEMBER 23, 2020

Earlier this month, a team of 40 Google researchers published a study about just that — and their investigation returned some vital insights into the challenges of developing machine learning. Research points to a phenomenon known as underspecification , where seemingly similar models in a lab ripple out to massive variations in practice.

Research Software 98

Research Software User Testing Reporting Tools Feedback Software 98

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Centercode

JUNE 4, 2019

Experiencing technology firsthand is central to our mission here at Centercode. That’s why when our CEO Luke brought the Oculus Quest all-in-one VR system into the office, we did what any dedicated tech enthusiasts would do: we took turns playing Beat Saber. Was it entirely in the name of research? I’ll let you decide that one.

User Testing 66

User Testing Product Research Research Software Feedback Software 66

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

The Product Coalition

FEBRUARY 20, 2019

I immediately started to think about how it related to software development.? The web application prototyping tool that had no happy users after years of development. The eBook platform built to a bullet point list of requirements which ended up shutting down after getting few users. That’s a lot of dead hamsters.

Feedback Software 60

Feedback Software Product Research Research Software Feedback Loop 60

UX Studio: Product Management

JANUARY 29, 2020

MagicBricks is the go-to platform to buy, sell and rent property in India. Every day, hundreds of thousands of people browse their website, mobile app and mobile site to find their dream home, an office for their business, or to sell or rent out their property. A UX research-only project.

User Testing 75

User Testing Product Research Research Software Customer Experience 75

UX Studio

APRIL 10, 2018

Among Dubai magazines to this day, only they rely on influencer content, while in the app, users can contact influencers for advice, tips etc. At UX Studio , we mostly work in pairs: a designer and a researcher. This vast project had a tight schedule, so we worked in a bigger UX team: four designers and four researchers.

Magazine 68

Magazine Research Software Feedback Software User Testing 68

Usersnap

NOVEMBER 15, 2019

It is not simply trying to please customers to make money, but to listen to them and offer solutions to their problems. Slack is a communication app for colleagues and teams in the workplace, born out of frustrating internal communication such as endless CC’s and email chains. They research technologies their customers find useful.

User Testing 49

User Testing Feedback Software Research Software Data Visualization 49

The Product Guy

MARCH 14, 2017

You can ask me to change the color somewhere or put a button on a screen, and I will probably do that, but I really like to get challenging problems where I can do my research build prototypes, do user tests, and come up with a solution that will raise our product to the next level. Designers has to work well with developers.

User Testing 121

User Testing Research Software Feedback Software Data Visualization 121

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. In this project, we redesigned the information architecture of the cloud-based permission system for Hungary’s best-known architectural design software. Permission system of the teamwork platform.

Research Software 46

Research Software Feedback Software Information UX 46

Userpilot

JULY 23, 2024

In this comprehensive guide, we’ve compiled different courses, blogs, and tools that will help you run experiments and drive product growth. TL;DR A/B testing is a research method that involves comparing two versions of a marketing asset to determine which one performs better. What to look for in an A/B testing tool?

Data Visualization 111

Data Visualization Analytic Tools Reporting Tools Research Software 111

Centercode

FEBRUARY 18, 2021

In the early 90s, the technological landscape was a very different place. And the idea of a home filled with technology that could wirelessly communicate not only with you but other pieces of technology was, for most, as out of reach as something on the Jetsons. Internet access wasn’t available in the average household.

Customer Experience 59

Customer Experience User Testing Feedback Software Data Visualization 59

Userpilot

JULY 10, 2024

If you’re looking to start or improve your SaaS product marketing strategy, this is the article to read. We explore how to create an effective SaaS marketing strategy plan and share 14 product marketing strategies you should implement in your SaaS business. Both are vital for SaaS success.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

JULY 16, 2024

Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? 10 Product differentiation examples to inspire your strategy Product differentiation strategies have been used successfully by different SaaS brands. Let’s consider a few examples: 1.

Differentiation 111

Differentiation Analytic Tools Research Software Feedback Software 111

The Product Guy

FEBRUARY 3, 2019

When I built a new feature, I knew exactly who would benefit from it and knew who to call for feedback. How do you conduct customer research and make feedback actionable when your customers vary greatly in their backgrounds? For a great introduction, download Intercom’s Jobs To Be Done eBook. Deciding on a new solution.

User Testing 124

User Testing Customer Feedback Product Management Product Manager 124

The Product Coalition

JUNE 18, 2023

As long as I talked about product consulting, even when people understood that I only coach them and did not do the work myself, they mostly wanted feedback on their deliverables — the actual screens, app, or capabilities the product had. Research shows that up until $10M ARR, it’s much easier to succeed without PLG than with it.

Naming 132

Naming User Testing Weak Development Team Feedback Software 132

UX Studio

APRIL 25, 2019

Let’s jump into branding research! When does the time come for this type of research? A snapshot of tools and techniques. How we conducted brand research on our UX studio brand. How we conducted brand research on our UX studio brand. Takeaways on branding research. Do research! Do research!

User Testing 74

User Testing Product Research Research Software Branding 74

UX Studio

APRIL 16, 2019

Both economic viability and users’ needs and pains drive the solution. This setup requires the involvement and collaboration of product managers, product owners, business analysts, developers, marketing experts, researchers and of course, designers etc. what the limits of technology render feasible). new technology).

User Testing 97

User Testing Data Visualization Research Software Feedback Software 97

UX Studio

MARCH 8, 2019

Do you have dedicated UX researchers? To get a glimpse, read the blogpost of our product design process in UX studio in our ebook: UX Design for Product Managers. Do they have dedicated UX researchers? When you come to a UX company, you don’t just want an app or website designed. So UX folks introduced UX research.

Research Software 51

Research Software UX User Testing Feedback Software 51

PMLesson's Ace the PM Interview

APRIL 25, 2022

They look at listening trends at both the platform level and the individual user level. Over my career, I've done my best to shape my engineering skills to be able to one day work directly in autonomous vehicle technology. It was an Android tablet at its core and failed to highlight its capabilities beyond reading ebooks.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

ProductPlan

SEPTEMBER 30, 2021

We conduct customer research and stakeholder alignment so we can figure out what matters. While these tools often help, there’s an inherent risk to them as well. As I’ve covered in many other blog posts , webinars , and our free ebook , IMPACT is a mindset for ensuring you’re doing things that matter. Meaningful.

Strategy 52

Strategy User Testing Product Research Customer Experience 52

Userzoom

SEPTEMBER 5, 2019

Technically there are an infinite number of ways you could attempt to recruit participants for your user research. Email lists allow researchers to recruit potential participants from your company’s opt-in contact list. screeners) you don’t really know who you’re getting feedback from. Without security measures in place (a.k.a.

User Testing 85

User Testing Product Research Customer Feedback Customer Experience 85

Userpilot

MAY 16, 2023

Getting paying customers for your SaaS business can be a challenging and complicated endeavor. However, the time-tested strategy of SaaS email marketing has proven to be a reliable method of driving product growth. Software companies need to use targeted emails instead of sending the same message to every user. Conversion.

Feedback Software 96

Feedback Software Analytic Tools Research Software User Testing 96

UX Studio

MARCH 27, 2018

As more and more UX designers and researchers get hired to make products better, we must think about how to best organize them. When someone speaks about UX, they probably mean a union of three disciplines : UX design, UI design and user research. UX Research. Research holds the key to learning about that. Minimized bias.

UX 99

UX User Testing Data Visualization Research Software 99

Gainsight

NOVEMBER 20, 2019

An approachable best-seller that will expand the way you think about applications of research. Get to know the processes of shaping, betting, and building a product as told by one of the longest-running SaaS companies in the biz. Mastering Product Experience in SaaS —Nick Bonfiglio, Mickey Alon, and Myk Pono [Free].

Books 80

Books Blog Feedback Software User Testing 80

UX Studio: Product Management

NOVEMBER 1, 2019

question seems too simplistic, but in many applications, the users don’t get any feedback about what just happened. Applications which do not give a continuous feedback about its status are very annoying to use. We will talk about this more in the chapter about research. And don’t forget to offer a solution.

User Testing 77

User Testing Feedback Software Research Software UX 77