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Three million downloads and counting: Inside Intercom reaches a podcasting milestone

Intercom, Inc.

This month, we have passed the three million download mark for the show. Liam Geraghty: That’s one of our most downloaded episodes, so if you haven’t heard it, you do not want to miss that. We use a multi-touch attribution system. That just blows my mind. Let’s actually try and write it down.

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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Creating quality customer experiences has always been important for retaining customers.

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30 Steps to Mobile App Launch

Alchemer Mobile

As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. A certain amount of downloads? Five-star ratings?

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Creating a Value Based Resume – Stop TELLING and Start SELLING

Product Management University

Before you download the template (link at the bottom of the page), read this post to make sure you utilize the format to its fullest. Because this headline is so different than the typical headline, “Experienced Product Marketing Leader,” the resume reviewer is more likely to pause and read your resume because it engages them.

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Innovation Systems: Advancing Practices to Create New Value

Download this Special Report by MIT Sloan Management Review to learn about: The concept of radicalness and how its intertwined with innovations Innovative governance ideas that have the potential to influence organizational changes Simple decisions that can set teams on a path toward either incremental or breakthrough innovations

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Are Progressive Web Apps the Future of Mobile?

Alchemer Mobile

One of the big selling points of PWAs is that unlike native apps, they don’t need to be downloaded before use. For example, you can create online booking systems, mobile-only coupons to encourage app downloads or drive sales, loyalty point schemes, merch stores, booking forms and more. This is the exact purpose of a PWA.

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Improve Your App Ratings By Using Google Play In-App Review API

The Product Coalition

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. During the flow, the user has the ability to rate your app using the 1 to 5 star system and to add an optional comment.