The Product Coalition

DECEMBER 23, 2021

Users share sensitive data and entrust performing operations with their finances, so even minor defects in fintech products destroy confidence, make users question the company’s expertise, and what’s worse, abandon an app. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more.

Weak Development Team 170

Weak Development Team UX User Testing Technical Review 170

Product Management University

APRIL 25, 2023

Creating a value based resume means it’s time to treat yourself as a product that has strategic (employer) value. The hard part is avoiding the trap of TELLING employers what the product (you) does versus SELLING its value. What is a Value Based Resume? A resume can be created in many forms like documents, videos, web pages, etc.,

Technical Review 244

Technical Review Research Software Systems Review Customer Experience 244

The Product Coalition

JANUARY 15, 2021

In Aug 2020, Google Play released the In-App Review API which lets app developers prompt users to submit Play Store ratings and reviews for the app without the inconvenience of navigating outside of the app or game. Once submitted, the review is sent to the Play Store and eventually displayed.

Feedback Software 126

Feedback Software Systems Review Software Review Reporting Tools 126

Intercom, Inc.

JUNE 1, 2021

Over the course of the past year, the customer support landscape has changed for good. As brick-and-mortar businesses closed worldwide, companies and customers alike had to pivot to digital-first ways of doing business. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution.

Agile 92

Agile Data Visualization Feedback Software Reporting Tools 92

Gainsight

JUNE 20, 2022

This post was originally published in Customer Think. . The Customer Success Index 2022 , a survey of more than 350 companies by Gainsight and RevOps Squared, recently uncovered some very interesting, if not troubling data on the state of alignment between SaaS users and buyers. A Customer Stakeholder Dichotomy.

Feedback Software 52

Feedback Software User Testing Customer Experience Customer Feedback 52

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. By May 2019 the product team has already had a lab-validated test app with an early version of all the major features. all focusing on football.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Usersnap

MAY 17, 2023

The struggle to highlight crucial details, collaborate effectively, and provide targeted feedback is real. Website annotation tools can enhance collaboration and communication among online communities and provide valuable insights and suggestions for web developers, product managers and content creators. Let’s dive in!

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

Intercom, Inc.

JANUARY 21, 2020

The results shows us the value of taking a principled approach to writing text for mobile apps – because product design is still all about the words. People downloaded a record 204 billion of them from the Google and Apple app stores in 2019. Fitness: (Fitbit, Strava) 35.3%. Mobile apps dominate our digital experiences.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

UX Studio: Product Management

APRIL 27, 2020

Is it enough to validate a product with in-lab studies? Our client creates digital products to help football fans follow matches, favorite teams, news or even play web or mobile games. Insights from a massive discovery research on the 2018 World Cup. Over 3000 detailed observation points from our research system.

User Testing 84

User Testing Product Research Research Software Feedback Software 84

Intercom, Inc.

NOVEMBER 20, 2018

This makes sense given the likely resource constraints and the value to be gained from getting in front of customers from day one. As Jason Lemkin puts it , “The CEO/founder should close at least the first 10 (or 20 or whatever) customers. What matters is that somehow, someway, you still get those 10 paying customers closed.”.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

ProductPlan

AUGUST 23, 2022

No matter how you define product management, customers should always be at the center of things. Product managers try to solve customer problems, address customer pain points, add value for customers, etc. Empathy in product management spans wider than seeing which buttons customers click.

User Testing 52

User Testing Research Software Feedback Software Product Management 52

The Product Coalition

OCTOBER 30, 2019

Here’s the good news if you’re working on a mobile product: App installs are increasing worldwide. App Downloads Worldwide. How would your conversion rates change if users would need to register via email? An important criteria for choosing a quantitative SDK is the option to track KPIs on a custom dashboard.

Analytic Tools 84

Analytic Tools Data Visualization Feedback Software User Testing 84

The Product Cafe

NOVEMBER 6, 2022

Hello, all you product-loving folks! 🥰 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. ☕ Thank you for reading Product Café’s newsletter ☕️ Subscribe for free to receive new posts every week!

User Testing 52

User Testing Research Software Feedback Software Product Research 52

UX Studio

JANUARY 7, 2019

Three years ago our whole company could fit into a small apartment. At that time we didn’t really have an elaborate internal training system for the newcomers. I also remember my anxiety on first having to conduct a usability test on it and my happiness at finishing on Friday, getting feedback for my “first project” at UX studio.

Research Software 76

Research Software Feedback Software Systems Review User Testing 76

Usersnap

MARCH 16, 2023

This article will help you understand (or remind you) what a B2B2C business model is, and learn how POM navigated its industry’s challenges successfully by understanding their customers’ needs. So grab your bucket of popcorn and oversized drink and let’s help you apply the same concept to your product!”

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Mironov Consulting

NOVEMBER 15, 2023

  Every customer conference and AMA starts with questions about AI.  That’s driving tremendous urgency to put AI products or features into our roadmaps, whether they are of high value to our actual end users or not.    The hope is for positive press coverage but few serious end users.

Data Visualization 75

Data Visualization Artificial Inteligence Technical Review User Testing 75

The Product Coalition

MAY 12, 2021

Just download an app , tap the screen, and wait for the tastiest dinner in the world. In the near future, grandmothers will have modular agricultural systems with remote control, instead of ordinary gardens. Talentum app for chefs & their customers How to start It’s time to make plans on how to take over a foodtech niche.

Research Software 89

Research Software Feedback Software Technical Review User Testing 89

Userpilot

JUNE 22, 2021

Frustrated that your new users drop off before activation? When new users drop off, product metrics suffer. Onboarding new users is one of the best ways to prevent this from happening. The best onboarding software for SaaS companies will not require your product team to engage an engineering team to be effective.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Alchemer Mobile

JULY 16, 2019

Consider these scenarios for a moment: Scenario 1 : Supermarket giant, Tesco launches a mobile app for customers. It serves the purpose of a virtual grocery store for customers who are time-pressed to go and shop physically. Over 73 percent of consumers use multiple channels to shop ( Harvard Business Review ).

Analytic Tools 159

Analytic Tools Research Software Feedback Software Data Visualization 159

Intercom, Inc.

DECEMBER 10, 2018

So in-app marketing is especially key to engaging and retaining the users you’ve worked so hard to acquire. In-app marketing is about reaching out to your customers while they’re inside your product to engage, retain, or upsell them. billion users found that the average retention rate for web-based apps is only about 10%.

Feedback Software 137

Feedback Software Analytic Tools User Testing Marketing 137

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. It also supports both mobile and web apps.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

The Product Coalition

JUNE 8, 2018

Apptimize helps teams develop better digital products with easy to deploy SDKs and a centralized dashboard for all channels. This is because a native mobile app sits directly on users end devices, allowing the fastest response time and the ability to take advantage of all the features of a smartphone. iOS vs Android 3.

Analytic Tools 60

Analytic Tools Feedback Software Reporting Tools Product Research 60

Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas. Let’s dive into why.

User Testing 169

User Testing Customer Experience Customer Feedback User Friction 169

Usersnap

JUNE 30, 2022

If you feel you have been missing the mark with your customers lately, you might need a switch-up in your business model. Product-led growth (PLG) is a model that is user-centric and user-focused. Customer acquisition, expansion, conversion, and retention are product-driven instead of sales-driven.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Split

MAY 1, 2024

The first thing you will need to do is download the sample code from Github and install the required Flask library. The code you’ve downloaded already has the browser agent installed, however, we do need the account id, license key, and agent id from the snippet that New Relic has generated. This app will send traces to New Relic.

Software Review 64

Software Review Systems Review Events User Testing 64

The Product Coalition

MAY 27, 2020

Photo by Christina @ wocintechchat.com on Unsplash Localization is not an act in hindsight, but an integral part of the product development process. And it’s also become the epitome of user-friendliness. Therefore, the integration of a localization strategy within product development planning and its cycles is crucial.

Feedback Software 129

Feedback Software Technical Advisors User Testing Software Review 129

UX Planet

JANUARY 18, 2024

Serendipitously, I’ve found the laziest, easiest AI product out there. It’s got a custom GPT that’s now trending in the ChatGPT marketplace , with over 25K users so far. There’s no point doing ChatGPT without having an account first, as you’ll be redirected offsite to watch the video and download the output.

ChatGPT 93

ChatGPT Feedback Software Customer Experience Customer Feedback 93

Product Innovation Educators

NOVEMBER 20, 2023

Hershey chocolate company’s InnovationOps story I am interviewing speakers at my favorite annual conference for product managers, the PDMA Inspire Innovation Conference. This episode is sponsored by PDMA, the Product Development and Management Association. Learn more about them at PDMA.org. 4:47] What is InnovationOps?

Research Software 102

Research Software User Testing Government Systems Review 102

Product Innovation Educators

JUNE 5, 2023

Understanding the roles of product managers, project managers, and product owners Today we are talking about a frequently asked question, which is how are product and project management related. He is a product owner and entrepreneur, with NewGenP being his latest company. Joining us is Peter Monkhouse.

Reporting Tools 96

Reporting Tools Feedback Software Data Visualization Systems Review 96

Product Innovation Educators

JULY 17, 2023

Lessons from the discoverer of Stage-Gate for product managers Today we are talking with a legend in product management. Our guest is Dr. Robert Cooper, who discovered the now famous Stage-Gate process and was named the “World’s Top Innovation Management Scholar” by the prestigious Journal of Product Innovation Management.

Telecommunications 95

Telecommunications Research Software Feedback Software User Testing 95

Agile Velocity

MAY 14, 2020

They are measurable outcomes – goal posts – that provide feedback on HOW your initiatives are doing. Agile is an iterative approach that focuses on collaboration, customer feedback, and small, rapid releases in order to satisfy the customer through early and continuous delivery of value. Customer Satisfaction.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. 63% of consumers who were proactively engaged in Q1 were still seen later in the year (Q3-Q4).

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning. But the mission includes a twist.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. Initial user research. Scope and team.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95