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Technical Review: A Trusted Look Under the Hood

TechEmpower - Product Management

Most innovators don’t have a technical background, so it’s hard to evaluate the truth of the situation. And unless they have a tech background, they can’t look under the hood themselves. The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective.

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Core responsibility: How we scaled our core technologies team

Intercom, Inc.

It’s a familiar problem for all companies that scale fast – how do you keep your core technologies manageable for the increasing number of teams that depend on them? This surfaced as an increasingly large percentage of our product teams’ time being spent on operations or deep diving into understanding our small set of core technologies.

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Tech Spikes: Why, What, When and How

The Product Coalition

Tech Spikes are a useful activity for your product development team to perform when you need to explore how you are going to solve a challenging problem. This practical guide to Tech Spikes covers why you would do a tech spike, what they are, when to use them and how to run one. The engineering team can’t break a task down yet.

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Document Automation in Insurance Claims Processing

The Product Coalition

The insurance industry is no stranger to technological change. Source: 1 Claim process & documents review The insurance claim process is a complex process. Along with this information, a lot of supporting documents, including pictures, are sent via email or uploaded to a portal.

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Collect’s founder Alex Delivet on automating data collection

Intercom, Inc.

?. Manual document collection is not exactly what you would call a seamless process. Over the years, he collected his fair share of documents – photos, bios, logos – from speakers and partners alike, but he quickly realized just how much time he was wasting sending reminders for missing documents and gathering everything before the deadline.

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The Market Requirements Document (MRD): What Product Managers Need To Know

The Product Coalition

That’s where a market requirements document comes into play. The market requirement document is a strategic artefact that product managers usually write. What is included in a market requirements document (MRD)? A typical market requirements document answers the following questions: What market is the product targeting?

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User Documentation: The Ultimate Guide for Product Managers

Userpilot

Knowledge is power and user documentation is necessary for building it. But great documentation doesn’t happen by accident. This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. What is user documentation?