Userpilot

AUGUST 18, 2024

SaaS tools are the industry's biggest open secret. Wondering what type of tools you should have in your stack? TL;DR SaaS tools are applications that users can access through an internet connection. There are different types of SaaS tools for different purposes. ProductPlan is the best tool for road mapping.

Analytic Tools 82

Analytic Tools Feedback Software Data Visualization Research Software 82

Userpilot

AUGUST 31, 2024

Whether you’re a seasoned professional or new to the field, understanding the nuances of customer service representatives is essential for success. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Feedback Software 52

Userpilot

AUGUST 17, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. A customer service representative handles inquiries, resolves complaints, provides support, and fosters customer loyalty.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 30, 2024

Interested in customer service representative roles? In this guide, we’ll explore the ins and outs of customer service representative roles through detailed job descriptions and handy templates. Looking into tools for customer service representatives? Looking into tools for customer service representatives?

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Feedback Software 52

Userpilot

AUGUST 28, 2024

Understanding the salary range for customer service representatives is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

UX Planet

SEPTEMBER 10, 2024

Photo by Nik on Unsplash A Step-by-Step guide to evaluating and enhancing your Design System for maximum impact. Design systems are essential tools for maintaining consistency, scalability, and efficiency in product development. This is where a design system audit comes into play.

Feedback Software 59

Feedback Software Research Software Reporting Tools Systems Review 59

Userpilot

JULY 7, 2024

Wondering which customer communication management software is ideal for enhancing customer interactions in your SaaS product? In this article, we examine what customer communications management software is and what to look out for when selecting one. We also consider the top 10 CCM software products on the market today.

Customer Communications 87

Customer Communications Analytic Tools Feedback Software Reporting Tools 87

Userpilot

AUGUST 26, 2024

From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints. Monitor comments on social media and third-party platforms. Pendo — best data capture technology for mobile apps.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software. Choose communication channels, reporting plans, etc.

Feedback Software 139

Feedback Software Reporting Tools Software Developers Software Development 139

Split

MARCH 30, 2023

Feature toggles—or feature flags or flippers—are a powerful tool software engineers use to enable and disable certain features within a codebase. This allows changes in the system to be tested with minimal risk of disruption or downtime. These handy flags are implemented in two ways, either manually or automated.

Reporting Tools 59

Reporting Tools Software Review Data Visualization Artificial Inteligence 59

TechEmpower - Product Management

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. Looking for a Better Alternative for Self Service Support?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

JUNE 30, 2024

TL;DR A sales enablement manager is responsible for managing and supporting the sales team so they can effectively sell your company’s products or services. To grow as a sales enablement manager, there are a few tools you definitely need to know of. Surprisingly, however, these tools aren’t just limited to the sales function.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Arkenea

JUNE 27, 2024

Digital records have simplified the patient intake process and the data flow between systems. Reports say that medical errors are one of the leading causes of death, and electronic medical records leave little to no room for documentation errors. percent of office-based physicians hold a certified EMR/EHR system.

Reporting Tools 52

Reporting Tools Software Review Data Visualization Healthcare 52

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. However, it’s not easy to pick a tool among a myriad of tools available on the market. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. Get a demo.

Data Visualization 87

Data Visualization Analytic Tools Reporting Tools Software Review 87

UX Planet

FEBRUARY 1, 2024

Why this Industry The finance industry presents a compelling opportunity for designing applications due to the significant and widespread challenges outlined in the problem statement. Social Impact Improving access to efficient finance management tools can reduce financial stress and improve individuals' overall well-being.

Analytic Tools 97

Analytic Tools Data Visualization Research Software Reporting Tools 97

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

MAY 22, 2024

Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. These tools can provide you with the qualitative and quantitative data you need to understand how your customer behaves in your product, so you can make the necessary changes to improve their experience.

Research Software 93

Research Software Data Visualization User Testing Analytic Tools 93

Product Innovation Educators

OCTOBER 14, 2024

How product managers can use AI to work more efficiently Watch on YouTube [link] TLDR AI is changing how we manage products and come up with new ideas, giving us new tools to work faster and be more creative. AI can help in many parts of making a product, from research to writing product plans and documents.

Artificial Inteligence 90

Artificial Inteligence Research Software Data Visualization Reporting Tools 90

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely.

Generative AI 113

Generative AI Customer Communications Technical Review Reporting Tools 113

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

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Analytic Tools Data Visualization Feedback Software Research Software 162

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. TL;DR Userpilot is an all-in-one product growth platform that helps boost growth metrics at every stage of the user journey. All plans get basic personalization tools.

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Data Visualization Analytic Tools Technical Review Feedback Software 83

The Product Coalition

JULY 8, 2021

Since volumes of textual data increase, natural language processing becomes an effective tool for financial analysis. It’s an environment where technology can learn to think like a human, make the best decisions, and predict the most likely future. However, NLP technology opens up new opportunities for customer service enhancement.

Data Visualization 154

Data Visualization Reporting Tools Analytic Tools Banking 154

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? When choosing customer success software, consider: (i) ease of adoption, (ii) is it no-code?, (iii)

Analytic Tools 91

Analytic Tools Feedback Software Reporting Tools Data Visualization 91

Userpilot

FEBRUARY 26, 2024

Looking for an effective self service support tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your self service support needs. Looking for a solution for self service support?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JUNE 19, 2024

The specific requirements for this role will vary depending on the company size, industry, and the complexity of the product or service being offered. An example of such a tool is Userpilot. They keep checking in, assessing customer needs, and offering solutions. Looking into tools for customer onboarding specialists?

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Reporting Tools 52

Userpilot

NOVEMBER 27, 2023

Having to write progress reports may seem like a nuisance with all the other things you have to do, but they’re essential to ensure smooth project delivery. TL;DR Progress reports provide information about the status of the project: the work completed, work still to be done, and potential challenges.

Data Visualization 90

Data Visualization Reporting Tools Analytic Tools Feedback Software 90

Userpilot

JULY 28, 2024

The specific requirements for this role will vary depending on the company size, industry, and the product or service being designed. Looking into tools for UX designers? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

eG Innovations

NOVEMBER 29, 2021

Software Tools that Managed Service Providers (MSPs) Need. eG Innovations is an end-to-end performance monitoring solution provider with a dedicated MSP solution and an MSP partner program to allow MSPs to use our functionality to provide value-added premium services. 4 Documentation tools for MSPs.

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Reporting Tools Data Visualization Software Review Systems Review 52

Usersnap

JANUARY 20, 2023

When choosing an appropriate customer support tool, you want to make sure that it ticks all the boxes your team requires. Each method requires different tools to achieve the desired outcome. To be successful, you need to equip your support staff with the right customer support tools to deliver superior customer service.

Feedback Software 52

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Userpilot

OCTOBER 21, 2021

When searching for a good user onboarding solution, the name WalkMe is likely to come up a lot. But is WalkMe the right digital adoption platform (DAP) for your company and product? Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts!

Analytic Tools 89

Analytic Tools Reporting Tools Software Review Technical Review 89

Userpilot

JANUARY 9, 2024

In the market for product design tools to support your workflows and help your team work better? A quick Google search will show you heaps of tools, and you may even experience decision fatigue trying to choose the best. In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses.

Data Visualization 93

Data Visualization Research Software Analytic Tools Feedback Software 93

Userpilot

MARCH 14, 2024

Looking for an effective product analytics tool and wondering if Heap is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap is one of the most sophisticated product analytics tools available in the market. Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective onboarding automation tool and wondering if GainsightPX is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is one of the most prominent product experience platforms in the market.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Arkenea

AUGUST 15, 2024

They store protected health information (PHI), and aid providers in documentation process. EMR software conveniently offers access to medical records, helps with appointments, and generates billing. EMR API integration acts as a gamechanger for the electronic medical records software. Here’s how it is done.

Reporting Tools 40

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