Roman Pichler

MAY 5, 2020

When I need to take a break from writing, I save the document. But the ability to save the document is a feature, a part of the overall product. A feature owner is an individual who owns a capability end users can interact with, for example, the ability to persist a Word document or to edit it. Word is the product.

Feedback Software 367

Feedback Software Product Research Weak Development Team User Testing 367

Intercom, Inc.

AUGUST 11, 2021

“It’s always a good idea to share a document detailing the rollout and rollback plans with the team”. Document and share your plan and actions. We use GitHub Issues (we call them tracking issues here at Intercom) to share context and document every step we take during the rollout in comments.

Data Visualization 282

Data Visualization Reporting Tools Software Review User Testing 282

Product Talk

OCTOBER 14, 2020

And then the product manager turns around, writes typically long requirements documents , and then hands that off to the rest of the team. The product manager gathers requirements, documents them, a designer creates a design based on those requirements, and the engineers build software based on those requirements.

Feedback Software 342

Feedback Software Product Research Product Management Product Manager 342

NextBigWhat

DECEMBER 13, 2024

A social platform for sharing pdfs, documents, and slides. The post A social platform for sharing pdfs, documents, and slides. – Jaunt appeared first on nextbigWhat.

Document 52

Document 52

Melissa Perri

JANUARY 4, 2020

There's work to be done. -- 2016: "I want a product manager who can be great at writing specification documents. It sounds like something we should be doing." 2019: "If someone says 'that's not agile' one more time I'm going to quit" We took some things a little too far, without really understanding them. Where do I find them?"

User Testing 386

User Testing Data Visualization Research Software Feedback Software 386

Intercom, Inc.

JULY 13, 2021

Less than 1% have documented competencies with scorecards for rating performance. Many competencies we care about weren’t documented. Problem: Many competencies we care about aren’t documented. And many organizations, unfortunately, don’t make it any easier. We held people accountable for outcomes they don’t control.

Product Research 271

Product Research Customer Communications Feedback Software Reporting Tools 271

Intercom, Inc.

FEBRUARY 4, 2020

One of the most valuable skills in any customer support or product engineering team is navigating internal codebases and documentation – this is how you learn that, more often than not, the answer is there if you take the time to look for it. Taking 15 minutes teaches you the skill of not only knowing what to look for, but how to look for it.

User Testing 261

User Testing Engineering Feedback Software Document 261

Mind the Product

AUGUST 13, 2024

Replace lengthy PRD templates with evolving, checklist-based documents to simplify the product management process and improve team collaboration. Read more » The post Ditch the PRD template and embrace the PRD checklist appeared first on Mind the Product.

Document 194

Document Product Management Product Manager Management 194

The Product Bistro

JANUARY 25, 2021

In the way back time, before Agile, before OKRs and other fads, product managers wrote MRDs, or Market Requirement Documents. The leadership team asked for a formal Market Requirements Document to help their decision process. We had gone so long since the last formal MRD that the approved and documented template was glacial in its age.

User Testing 195

User Testing Development Team Review Customer Experience Product Research 195

Alchemer Mobile

DECEMBER 8, 2020

Create a living document. This deck-formatted guide is packed with tips for reviving your product roadmap before your annual planning is complete—and will only take you about 10 minutes to get through. You’ll learn new tips on how you can: Fight against a list of features. Avoid too much detail. Correct unrealistic expectations.

Roadmap 246

Roadmap Download Vision Document 246

Intercom, Inc.

APRIL 13, 2021

Our search clusters contain more than 200TB of customer data, store more than 100 billion documents and, on at the peak on an average day, serve more than 13 million queries every minute.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Intercom, Inc.

FEBRUARY 2, 2022

Document this step with in-depth notes, seeking feedback from contributors. Link all relevant documents and resources to provide a holistic overview of the topic. it might be a written document, presentation, data analysis, design, video, etc.). Screenplay: The story you will tell. Editing: Stitching it all together.

Data Visualization 220

Data Visualization User Testing Technical Review Magazine 220

Product Talk

JUNE 5, 2024

In a waterfall process, the product manager gathers requirements (typically from internal stakeholders ), writes up a requirements document, and hands it off to the designer. The designer then attempts to do the design work required in the requirements document. The designer gets a new requirements document.

Product Research 255

Product Research User Testing Research Software Customer Experience 255

The Product Bistro

JANUARY 25, 2021

In the modern era, it seems that product management and organizations have eschewed the venerable MRD or marketing requirements document. However, it still has a place in the toolkit, and it should be leveraged more often.

Document 195

Document Product Management Product Manager Marketing 195

The Product Coalition

JANUARY 16, 2022

Always document decisions, next steps and circulate them When you have reviews with different stakeholders and agree on decisions, it’s always important to document what you agreed on, and note next steps or follow up items. Always use numbered lists in documents or slides Sounds simple? Repeat your goal.

Product Management 167

Product Management Product Manager Document Leadership 167

Alchemer Mobile

NOVEMBER 8, 2022

Developers will find both our iOS and Android SDKs well documented and straightforward to integrate. For further customization, app developers can also tailor Apptentive interactions to appear as a seamless extension of their brand. Fast and Easy Migration. Apptentive customers looking to migrate to the new Apptentive SDK 6.0

Product Research 244

Product Research User Testing Feedback Software Feedback Loop 244

Product Talk

MARCH 13, 2024

Similarly, poor app documentation and code practices made collaboration difficult. When an architect with in-depth knowledge of the legacy architecture left the team after six months, it led to a painful process of understanding legacy applications without good documentation and coding practices.

Research Software 318

Research Software Weak Development Team Feedback Software User Testing 318

Melissa Perri

OCTOBER 22, 2024

Here’s my approach when working with companies in this situation: Document what you’ve learned from conversations and observed from previous prioritization decisions in a strategy memo format. The metrics people care about reveal true priorities. Sometimes, despite asking all the right questions, strategy remains fuzzy. What gets killed?

Strategy 220

Strategy Research Software Vision User Testing 220

Product Talk

JUNE 19, 2024

The goal of these documents is not to create the document. The goal of these documents is not to create the document. The goal of these documents is not to create the document. The goal is to have the conversation, to do the examination, to do the thinking and the aligning. The goal is the process.

Generative AI 288

Generative AI Product Research Feedback Software Analytic Tools 288

Roman Pichler

MAY 4, 2022

Forming such a team connects the person in charge of the product—the product owner—with the people who design, architect, program, test, and document the solution—the developers. This team consists of a product owner , a Scrum Master , and several developers, which are also known as development team.

Product Research 322

Product Research Agile User Testing Framework 322

Product Talk

MARCH 17, 2020

You can use digital whiteboards like Miro and Mural to collaborate on shared visual documents like the opportunity solution tree. If you’ve never used these tools, take advantage of the example documents these companies provide to help you get started. And help each other remember when it’s time to switch from one to the other.

Product Research 275

Product Research Document Customer Experience Reference 275

The Product Coalition

APRIL 25, 2022

Prioritization frameworks Gantt charts/roadmaps Documenting and organizing user research interview results Checklists and task management across teams Spreadsheets do have their drawbacks. This means the most recent designs will show up live in the document. Another key advantage of Figma is its active community.

Analytic Tools 164

Analytic Tools Data Visualization Feedback Software Research Software 164

Product Talk

APRIL 12, 2023

Content Documentation for a Company’s Products Teresa Torres: All right, let’s look at another one. So this person wrote in, they work on a website for content documentation of their company’s products. So product documentation, API references, grab and go marketing. So let’s say this is customer documentation.

Government 208

Government User Testing Product Research Customer Experience 208

The Product Coalition

OCTOBER 1, 2022

Back in the old days, it was hectic, messy, and tedious because of the lengthy process which required proof submission, paperwork, documentation, etc. Document Upload Anyone familiar with the insurance industry is sure to know that it requires proper documents, all updated and original.

Data Visualization 179

Data Visualization Development Artificial Inteligence Technical Review 179

TechEmpower - Product Management

OCTOBER 9, 2023

Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers. Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers.

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

Mind the Product

SEPTEMBER 26, 2022

Incomplete by Design…finishing documents is making it harder for your team. Matt LeMay's closing keynote at MTP Engage Hamburg was a beautiful reminder of the power of collectively designing as a team unit to solve problems. Watch the video below in full or read on for a recap of some of the key takeaways. [.]

Document 158

Document Product Strategy Leadership Strategy 158

Intercom, Inc.

JANUARY 5, 2021

It isn’t a product requirements document (PRD) or a specification (spec). It inspires and guides your design team, it makes evaluation simple, and it creates direction for scoping and iteration. Intercom’s R&D Principles from Intercom. But a problem statement is useless if it’s not written correctly.

Transportation 279

Transportation User Testing Research Software Travel 279

Roman Pichler

JUNE 4, 2019

A product roadmap is a living document; it has to be regularly updated to account for the development progress, user data and feedback, and changes in the overall product strategy. The post Should Product Roadmaps Have Dates?

Roadmap 260

Roadmap Weak Development Team Customer Experience User Testing 260

Folding Burritos

FEBRUARY 13, 2018

In others, it might be Slack, or a shared document/wiki page with a simple format that people know how to get to (and that you regularly remind me them to have a look). Hence, it’s critical that you choose a communication medium where you know they’ll have easy access to the information. In most places, that’s still email.

Data Visualization 397

Data Visualization Reporting Tools Technical Review Customer Experience 397

The Product Coalition

AUGUST 28, 2023

you’ll identify both functional and non-functional requirements to create a comprehensive Product Requirement Document. Documentation is important because each task is gonna need one, so you have to have a plan about how to document everything and it better be a format. You can learn how to create a PRD by clicking the link.

Feedback Software 141

Feedback Software Reporting Tools Software Developers Software Development 141

Roman Pichler

MAY 11, 2021

Such a backlog has enough “ ready ” high-priority items to guide the work of the development team and to allow its members to create a “done” product increment—executable software that is tested and documented and that could be released. Myth #5: It’s the product owner’s job to get the project delivered.

Weak Development Team 346

Weak Development Team Product Research User Testing Customer Experience 346

Melissa Perri

JUNE 29, 2017

I was tasked with gathering the requirements from sales, coming up with a solution, designing it, and then shipping the specification document to development to be built. Honestly, I did very little of what I teach as Product Management now either. I wasn’t called a Product Manager until I bailed out of that and landed in a startup.

Product Research 325

Product Research Product Management Product Manager Customer Experience 325

Alchemer Mobile

AUGUST 7, 2023

Learn more about using Survey Skip Logic from our documentation. Alchemer Mobile Documentation Has a New Location As of August 1st, 2023, all the valuable resources, guides, and documentation you need for utilizing Alchemer Mobile – including Alchemer Mobile help documentation – can now be found at help.alchemer.com.

Product Research 130

Product Research Document Customer Feedback Dashboard 130