Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Critical for their expansion, doing so also established current tech trends. How can tech and available data enhance research initiatives? Such differentiation applies to any combo of Google fans or prospects. Definitely not!

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Andrew Chen

NOVEMBER 6, 2019

In other words, short, pithy descriptions tend to travel further, and you want to arm your proponents with a blurb to spread! This has the advantage that there’s a lot of pre-existing behaviors to work off of, and if you go deep enough on the functionality for this vertical, there might be a way to create a differentiated experience.

Startups 109

Startups Customer Experience Technical Review Travel 109

Userpilot

DECEMBER 13, 2023

A robust UX strategy is also a valuable differentiator helping you stand out in competitive markets. Consequently, it can differentiate your product in the market and give you an edge over competitors. Developers/engineers – help to validate the technical viability of the UX strategy and implement it.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

Intercom, Inc.

AUGUST 1, 2019

But although it’s inspiring to look at the paths other companies have successfully traveled, you also run the risk of ending up at the exact same destination. Tara: You definitely had relevant expertise, but I really love that you made the transition from the traditional industry (on Wall Street) to tech. Michael: Early stage is tough.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

freshtrax

SEPTEMBER 24, 2019

It’s the competitive differentiator for Japanese apps who want to enter the market both domestically and abroad. Adjust is now a well-established technology provider and plays a major role in shaping the future of the market. How did Adjust get potential clients in Japan to trust its technology? Integration is key.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Imaginary Cloud - Design

JANUARY 14, 2021

The 21st century is a century highly characterized by information and technological advancements. Let’s travel a bit in time and take the following example: the oldest form of storytelling is visual, and it dates to more than 36,000 years ago in the Chauvet Cave, where you can find paintings of rhinos. Don’t get too excited.

Customer Experience 76

Customer Experience User Experience User Testing Research Software 76

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Critical for their expansion, doing so also established current tech trends. How can tech and available data enhance research initiatives? Such differentiation applies to any combo of Google fans or prospects. Definitely not!

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

UX Studio

SEPTEMBER 20, 2018

We identified the goals of the collaboration, talked about fears and obstacles, features, competitors, technical requirements, created the brand’s persona, and mapped the current and ideal user journeys. Xeropan’s onboarding flow wanted to tell the user about the backstory of the time traveller Professor Max. The problem. The problem.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

Mironov Consulting

SEPTEMBER 23, 2023

I’ve written a lot about the huge organizational and technical gulf between services companies and product companies.  (See  Clients own the IP and provide much of the technical direction.   A glance at a tech company’s website immediately tells me which kind they are.  

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. What do I mean by politics? Ben Horowitz?—?The That, however?—?is

Feedback Software 85

Feedback Software Product Research Research Software Weak Development Team 85

Userpilot

JULY 6, 2023

For instance, let’s take a look at these G2 reviews: “The ability to analyze needs to be improved, especially when trying to compare different variables among different surveys. The pricing differentiation is based on the number of Monthly Active Users (MAUs) your company has. Very easy to use due to its simplicity.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

UX Studio: Product Management

OCTOBER 2, 2023

It also granted us extensive expertise across various industries and niches, such as fintech, travel, education, healthcare, and more. These leave an exceptional first impression and differentiate our clients from competitors. For instance, this approach produced outstanding results for Liligo, France’s leading travel app.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

Mixpanel

FEBRUARY 5, 2020

Here’s what you’ll learn: The approach to innovation that differentiates Shutterfly from competitors. We also have several marketing tools leveraging our data—ranging from analytics to marketing technology platforms—and it’s my job to ensure that we’re using them in the most efficient manner. How do you prioritize product decisions?

Analytic Tools 66

Analytic Tools Reporting Tools Data Visualization Customer Experience 66

Business of Software Conference

NOVEMBER 26, 2018

Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. They’re very trusting, the technically sophisticated, and they really just wanted to get time back in the day. AirBnB, the AirBnB, HXC does not simply want to travel. Usage isn’t quite growing.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

The Product Coalition

MARCH 11, 2018

From the Personas and other research methods, discovered the following problems: Users and Drivers are facing communication problem to interact with each other due to a difference in languages. So this feature is surely a market differentiator. The feature should travel in the same direction as the company’s vision.

User Testing 68

User Testing Product Research Research Software Customer Experience 68

Department of Product

MAY 22, 2020

And the product team responsible got some pretty brutal reviews in the process. I could do crazy things like save my home address as ‘home’ and then plot my journey to a fresh destination, filtering by different travel options. But, as Citymapper found out as time went by, feature-based differentiation doesn’t last forever.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Andrew Chen

JUNE 25, 2019

affordable and unique travel experiences for guests, and great income for hosts. To launch a city, we’d travel there and hold a meetup. Converting travelers to hosts definitely moved the needle when we launched a new market. Don’t underestimate the work it’ll take to migrate the supply, both technically and interpersonally.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Department of Product

JULY 29, 2022

But a target customer for Audi may perceive higher value due to the connection to Porsche. Arcimoto announced in January 2021 it was acquiring the Tilting Motor Works in Eugene, OR to use its patented tilting trike technology for new products focused on micromobility. This is the result of unique product positioning.

Positioning 52

Positioning Feedback Software Product Manager Product Management 52

Business of Software Conference

JULY 7, 2021

Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line. Ask yourself what you are doing to encourage the sales team to reflect, review and adapt their performance on a daily or weekly basis. I could go on, but you get the picture.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

eG Innovations

APRIL 12, 2022

A single transaction in payment processing systems travels through multiple sub-systems. Within the context of these complex and dynamically scaling systems, it is critical to differentiate third-party service issues such as those with payment gateways from issues within your own applications or those associated with a cloud supplier.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

A single transaction in payment processing systems travels through multiple sub-systems. Within the context of these complex and dynamically scaling systems, it is critical to differentiate third-party service issues such as those with payment gateways from issues within your own applications or those associated with a cloud supplier.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

Andrew Chen

NOVEMBER 6, 2019

In other words, short, pithy descriptions tend to travel further, and you want to arm your proponents with a blurb to spread! This has the advantage that there’s a lot of pre-existing behaviors to work off of, and if you go deep enough on the functionality for this vertical, there might be a way to create a differentiated experience.

Startups 40

Startups Customer Experience Technical Review Travel 40

eG Innovations

JANUARY 19, 2023

The user could have a poor Wi-Fi connection or working from a public coffee shop where internet connectivity is limited due to congestion. Citrix Performance Analytics captures and reports on a lot of the user experience type data that Citrix Director handles, but the key differentiator is how that data is displayed.

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

Gainsight

JULY 7, 2021

As we kept a close eye on the industry, one large tech event after another was announcing its cancellation or postponement. And travel restrictions were coming to an end. You really have to think outside of the box, and it might be worth looking at technology to power matchmaking or mentoring. Kids were returning to school.

Feedback Software 45

Feedback Software Customer Experience User Testing Technical Review 45

UX Studio

FEBRUARY 15, 2024

They can create really nice looking screens that are user friendly […] But if you’re building on top of that some business knowledge, and you’re able to think with the head of business stakeholders, that’s a way to differentiate yourself.” And also stay closely connected with UX and technology trends.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

The Product Coalition

OCTOBER 16, 2024

They have gotten significantly simpler iteration over iteration despite being rocket engines for space travel. We were now reviewing the features to be sunset, and the teams to work on them. They collect features that perhaps once were a good idea, heavily used, and important differentiators. But it had to be done.

Roadmap 120

Roadmap Onboarding KPIs User Testing Customer Experience 120

Mind the Product

APRIL 6, 2020

Eighteen months ago travel tech company Almundo started to refine its processes to become a product-driven company. Will you follow Porter’s path for differentiation or cost leadership? The leadership teams gather before each quarter ends to review the company vision and revise the strategy. This is what we did.

Product Strategy 166

Product Strategy Strategy Feedback Software Customer Experience 166

Intercom, Inc.

JULY 29, 2021

We retailed stores and we sold to companies, including tech companies, and after taking a bit of a break and doing some traveling, I came back to Dublin and took a look around and tech was really beginning to boom. And because I’d sold bicycles to most of the tech companies in Dublin, I had some good contacts.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Intercom, Inc.

DECEMBER 13, 2018

Email isn’t dead, but superior tools are emerging , like groups that allow one company to share documents with another with time to review – or inter-company chat where a lot of people can look at an issue simultaneously and discuss it in real time. What’s your differentiator? It’s the new way of working.

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

The Product Coalition

MARCH 23, 2018

When I started my career, paying your dues was a concept that was not a choice. But arguably, it was also something worth doing as it allowed for young professionals to learn from those who have traveled down the road on which they were first riding. If so, does she appreciate that technology evolves? apples and oranges.

Technical Review 60

Technical Review Reporting Tools Research Software Product Research 60

Andrew Chen

SEPTEMBER 4, 2018

Most of the best businesses in the internet age of technology haven’t spent a ton on paid acquisition. The OTA sites (online travel agencies – Priceline and Expedia) just spends, you know, they spend a GDP of many large countries in their acquisition; and then it’s often a tactic in some good business.

User Testing 75

User Testing Marketing Customer Experience Analytic Tools 75

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Andrew Chen

MAY 28, 2019

After this analysis, I’m looking for really differentiated verticals of audio. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. As with all tech trends, it had a longer and slower start before going more mainstream.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

After this analysis, I’m looking for really differentiated verticals of audio. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. As with all tech trends, it had a longer and slower start before going more mainstream.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40