BrainStation Product Management

FEBRUARY 28, 2019

Speak to a Learning Advisor. Self-styled ‘visionary’ Product Managers are dangerous – which is why I advise against hiring PM candidates who fire off (Steve Jobs) quotes during job interviews. Technical Skills for Product Management. Other technical skills or competencies are similarly viewed as required at most companies.

Technical Advisors 40

Technical Advisors Reporting Tools Analytic Tools Product Research 40

UX Studio

OCTOBER 16, 2017

As a consequence, the functional and reliable features still have some technical hiccups which would need more work. Compared to the hierarchy of needs, it differentiates only three broader categories: Threshold features: Sometimes called satisfiers, as users expect these features by default.

Customer Experience 81

Customer Experience User Testing Customer Feedback Product Research 81

Lenny Rachitsky

SEPTEMBER 3, 2024

The framework is based on his experience advising dozens of consumer subscription businesses, as well as his analysis of over 30,000 consumer subscription apps (based on proprietary data provided by RevenueCat ) and interviews with leaders at dozens of top consumer subscription companies. Your tips have been invaluable.

User Testing 131

User Testing Feedback Software Framework Onboarding KPIs 131

Business of Software Conference

JULY 7, 2021

Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line. They should be the trusted advisors to your biggest clients. I could go on, but you get the picture. They are very confident, very goal driven, and very focused on making their numbers.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Userpilot

AUGUST 18, 2020

On the one hand, it requires technical resources to deploy; and on the other, all the events you want to track have to be defined and set up. Here are a few of our tips for screen recording tools: Smartlook is great for differentiating between user views on different devices, OSs and browsers. accounts). Source: logrocket.com.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Userpilot

DECEMBER 6, 2021

A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 Chameleon is a dedicated onboarding tool, with two key differentiators. Few customer success managers are also developers. 3 – Detailed analytics is an essential customer success tool.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

The Product Coalition

MARCH 21, 2018

A mentor advised me to think about three broad categories?—?the Understand the technical architecture for the product : Get an engineer to sit down with you and explain how the product works under the hood and which major technologies and frameworks have been used. A good way to do this would be to set up learning sessions with team.

User Testing 60

User Testing Technical Advisors Research Software Feedback Software 60

Modus Create

SEPTEMBER 30, 2024

They will help you design an organization that drives competitive differentiation through innovation, no matter your industry. This shows their colleagues how to tackle a new technical hurdle. Like any technology, we advise our clients to understand the opportunities and prioritize what makes sense for their business.

Reporting Tools 52

Reporting Tools Technical Advisors Data Visualization Customer Experience 52

Intercom, Inc.

MAY 19, 2022

And in doing so, businesses have had to look critically at support as a differentiator and core business value driver. Using technology in a different way to provide support, looking at it as a value add as opposed to a cost center means we can differentiate support. I think that has naturally driven up CSAT.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Userpilot

AUGUST 18, 2020

On the one hand, it requires technical resources to deploy; and on the other, all the events you want to track have to be defined and set up. Here are a few of our tips for screen recording tools: Smartlook is great for differentiating between user views on different devices, OSs and browsers. accounts). Source: logrocket.com.

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

Gainsight

APRIL 18, 2022

He has especially enjoyed the last 10 to 15 years of coaching, mentoring, and advising people to get into customer success and nurturing both companies and people to become successful at it. . At Red Hat, he transitioned a technical support team into a customer-focused team. Tell the Story With Words and Data.

Data Visualization 52

Data Visualization Technical Advisors Customer Experience Analytic Tools 52

Business of Software Conference

NOVEMBER 26, 2018

They’re very trusting, the technically sophisticated, and they really just wanted to get time back in the day. And I would not advise using this approach if you’re in that 15 to 20 percent range. You want to create as rich a profile as you can have your High Expectation Customer, but let me give you some examples.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Bain Public

AUGUST 22, 2022

Interviewing at Bain Public Phone Screen Interview Communication & Listening skills Interview Business Case Writing Test & Technical & UX exercise Top-grading Interview. The only requirement is that you must be legally able to work in Canada. When: Flexible start date. Company Description.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Interviewing at Bain Public Phone Screen Interview Communication & Listening skills Interview Business Case Writing Test & Technical & UX exercise Top-grading Interview. The only requirement is that you must be legally able to work in Canada. When: Flexible start date. Company Description.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Interviewing at Bain Public Phone Screen Interview Communication & Listening skills Interview Business Case Writing Test & Technical & UX exercise Top-grading Interview. The only requirement is that you must be legally able to work in Canada. When: Flexible start date. Company Description.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Bain Public

JANUARY 24, 2022

Interviewing at Bain Public Phone Screen Interview Communication & Listening skills Interview Business Case Writing Test & Technical & UX exercise Top-grading Interview. The only requirement is that you must be legally able to work in Canada. When: Flexible start date. Company Description.

Research Software 52

Research Software Technical Advisors Artificial Inteligence Product Research 52

Product Bookshelf

FEBRUARY 7, 2017

One of the rules, written by Lawley, advises to work on problems you are passionate about. A related rule “Differentiation isn’t enough, you have to be better” by Paul Alex Gray advises product managers to understand: 1) what customers want; 2) what you’re good at; and 3) where competitors are weak.

Technical Advisors 48

Technical Advisors Product Management Product Manager Weak Development Team 48

Roadmunk

DECEMBER 7, 2017

I think having the experience of my team coming to me and saying, “Oh, I want to own this core part of the product” or “Oh, I want to differentiate our strategy for these two user groups” really helps me learn to let go. Did you talk to other product managers, other founders, advisors?

Startups 53

Startups Technical Advisors Research Software Product Research 53