Andrew Chen

JUNE 25, 2019

affordable and unique travel experiences for guests, and great income for hosts. To launch a city, we’d travel there and hold a meetup. Converting travelers to hosts definitely moved the needle when we launched a new market. What’s your differentiator, and how will you maintain it? Otherwise, why would they choose you?

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Usersnap

APRIL 12, 2019

Such differentiation applies to any combo of Google fans or prospects. The necessity of travel, though, as well as regional variety of participants and pace of research can suffer if businesses over-rely on this traditional method. . Online exercises often focus on software. Remote Usability Study. Field Test Study.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Userpilot

NOVEMBER 30, 2023

You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies. And it’s not limited to your own product.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Modus Create

MAY 15, 2019

These certifications differentiate you from the crowds of users who may or may not think they know their stuff. Review them and mark them up with your notes and any questions. Review and Review Again. Review the material as many times as it takes to grasp the concepts. Do whatever it takes to digest the material.

Certifications 15

Certifications Strategy Customer Experience Software Review 15

Usersnap

JULY 16, 2021

Such differentiation applies to any combo of Google fans or prospects. The necessity of travel, though, as well as regional variety of participants and pace of research can suffer if businesses over-rely on this traditional method. Online exercises often focus on software. Remote Usability Study. Experiential Sampling Study.

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. But, as one digs deeper, the lines start to get blurry: Does a PM need to know how to code?

Feedback Software 85

Feedback Software Product Research Research Software Weak Development Team 85

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? AirBnB, the AirBnB, HXC does not simply want to travel. Upcoming Events. Unsubscribe anytime.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Intercom, Inc.

AUGUST 1, 2019

But although it’s inspiring to look at the paths other companies have successfully traveled, you also run the risk of ending up at the exact same destination. If you think about Intercom: when you guys started, Intercom got traction not because the aggregate spend on customer service software was growing or shrinking.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Mixpanel

FEBRUARY 5, 2020

Here’s what you’ll learn: The approach to innovation that differentiates Shutterfly from competitors. I used to think that the travel technology business was complicated, but Shutterfly is infinitely more so. What do you think differentiates Shutterfly from other competitors? Mixpanel: Tell us about your role at Shutterfly.

Analytic Tools 66

Analytic Tools Reporting Tools Data Visualization Customer Experience 66

eG Innovations

APRIL 12, 2022

A payment gateway is a third-party software service that securely sends payment information (such as credit card details) typically from the checkout page of a website to the credit card payment networks for processing and returns the response from the payment networks back to the website. What is a Payment Gateway? Insight #3.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

A payment gateway is a third-party software service that securely sends payment information (such as credit card details) typically from the checkout page of a website to the credit card payment networks for processing and returns the response from the payment networks back to the website. What is a Payment Gateway? Insight #3.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

Mironov Consulting

SEPTEMBER 23, 2023

 And any software we build and sell once to the client who paid for it. An Anonymized Example Let’s imagine a B2B software company building corporate expense management applications.  Their Updating or upgrading the core software platform is increasingly difficult.  Every

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Business of Software Conference

JULY 7, 2021

In this guest post Paul Kenny (founder of Ocean Learning and long time BoS participant and speaker) argues that software and SaaS “proven sales playbooks” are BS. At BoS we run events and publish content that is highly valued by anyone trying to build, run, and scale a great software company.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

UX Studio

APRIL 10, 2018

In the English UI, we used some extra character spacing on some of the elements to make them more readable and more easily differentiated from other elements. We travel to the client for kick-off, then return to our office and continue communication remotely during the weekly meetings – usually Mondays. Character spacing.

Magazine 67

Magazine Feedback Software Research Software User Testing 67

Andrew Chen

JUNE 25, 2019

affordable and unique travel experiences for guests, and great income for hosts. To launch a city, we’d travel there and hold a meetup. Converting travelers to hosts definitely moved the needle when we launched a new market. What’s your differentiator, and how will you maintain it? Otherwise, why would they choose you?

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

UX Studio: Product Management

OCTOBER 2, 2023

It also granted us extensive expertise across various industries and niches, such as fintech, travel, education, healthcare, and more. These leave an exceptional first impression and differentiate our clients from competitors. For instance, this approach produced outstanding results for Liligo, France’s leading travel app.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

Department of Product

JULY 29, 2022

But a target customer for Audi may perceive higher value due to the connection to Porsche. He founded the company after selling his software company Garage Games and decided to pursue the EV market with a smaller format vehicle design. Fleet sales are also possible at popular travel destinations for businesses to rent FUVs.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

UX Studio

FEBRUARY 15, 2024

They can create really nice looking screens that are user friendly […] But if you’re building on top of that some business knowledge, and you’re able to think with the head of business stakeholders, that’s a way to differentiate yourself.” ” Transcript Karthik: [00:00:00] Hello, folks.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

eG Innovations

JANUARY 19, 2023

The user could have a poor Wi-Fi connection or working from a public coffee shop where internet connectivity is limited due to congestion. Citrix Performance Analytics captures and reports on a lot of the user experience type data that Citrix Director handles, but the key differentiator is how that data is displayed.

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

Gainsight

JULY 7, 2021

And travel restrictions were coming to an end. Use Content and Social Media to Differentiate Your Hybrid Event. The post The Journey to Hybrid: 20+ Things We Learned Transforming Pulse Everywhere appeared first on Customer Success and Product Experience Software | Gainsight. Kids were returning to school.

Feedback Software 45

Feedback Software Customer Experience User Testing Technical Review 45

The Product Coalition

OCTOBER 16, 2024

They have gotten significantly simpler iteration over iteration despite being rocket engines for space travel. We were now reviewing the features to be sunset, and the teams to work on them. They collect features that perhaps once were a good idea, heavily used, and important differentiators. But it had to be done. Their hope?

Roadmap 120

Roadmap Onboarding KPIs User Testing Customer Experience 120

Mind the Product

APRIL 6, 2020

Eighteen months ago travel tech company Almundo started to refine its processes to become a product-driven company. After trying complex Gantt charts and even product backlog software, we opted for a single slide on a Google presentation to show the roadmap and its execution. This is what we did. How will you win?

Product Strategy 167

Product Strategy Strategy Feedback Software Customer Experience 167

Intercom, Inc.

JULY 29, 2021

From selling bikes to software. We retailed stores and we sold to companies, including tech companies, and after taking a bit of a break and doing some traveling, I came back to Dublin and took a look around and tech was really beginning to boom. Or how much business travel do we think will come back? One is Product.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Intercom, Inc.

DECEMBER 13, 2018

Email isn’t dead, but superior tools are emerging , like groups that allow one company to share documents with another with time to review – or inter-company chat where a lot of people can look at an issue simultaneously and discuss it in real time. What’s your differentiator?

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

Andrew Chen

SEPTEMBER 4, 2018

The OTA sites (online travel agencies – Priceline and Expedia) just spends, you know, they spend a GDP of many large countries in their acquisition; and then it’s often a tactic in some good business. Like, you’re not gonna get somebody who is using a travel product to use it more than a couple times per year.

User Testing 75

User Testing Marketing Customer Experience Analytic Tools 75

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Andrew Chen

MAY 28, 2019

After this analysis, I’m looking for really differentiated verticals of audio. Let’s time travel back 15 years ago, when there were no smartphones and the internet was accessed only through desktop computers. Many apps for listening to podcasts, but little differentiation or loyalty. but may not directly sound like podcasting.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

After this analysis, I’m looking for really differentiated verticals of audio. Let’s time travel back 15 years ago, when there were no smartphones and the internet was accessed only through desktop computers. Many apps for listening to podcasts, but little differentiation or loyalty. but may not directly sound like podcasting.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40