The Product Guy

JANUARY 5, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Coalition

MARCH 23, 2022

The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article. Imagine you scan a QR code with your smartphone, and it takes 10 seconds to return a result. The restaurant might gravitate to a different offering if you cannot connect with its existing systems.

Framework 138

Framework Reporting Tools Technical Review Systems Review 138

Product Talk

JUNE 19, 2024

Tweet This So I want to take some time to review why we do discovery. The better we understand our customers, the better we can meet their needs, and the more we can differentiate our product from the competitors. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services.

Generative AI 293

Generative AI Product Research Feedback Software Analytic Tools 293

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Beyond the Software – How to Get the Best Results from Product Tours. Source: userpilot.com. Pros of Userpilot. Pros of Userpilot.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Modus Create

FEBRUARY 12, 2025

Every year, new trends, frameworks, and practices capture the industrys imaginationwhether it was no-code in 2024, Web3 in 2023, or serverless architecture in 2022. Instead, they come from a rigorous review of five years of client work, 2024 sales inquiries, analyst insights, and industry offerings. But this year feels different.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

Sachin Rekhi

APRIL 12, 2020

Hamilton narrowly defines a successful strategy as creating a route to persistent differential returns for your business. A business that leverages counter-positioning adopts a new, superior business model which the incumbent does not mimic due to anticipated damage to their existing business. Counter-positioning. Switching costs.

Strategy 212

Strategy User Testing Technical Review Software Review 212

The Product Coalition

JUNE 15, 2023

This article explores the concept of an agility healthcare system and provides solutions to overcome implementation challenges. Therefore, more and more healthcare companies work with software development companies to implement agility healthcare systems. How would an agile health system benefit healthcare delivery?

Healthcare 136

Healthcare Agile Feedback Software Systems Review 136

Mind the Product

APRIL 27, 2017

A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. Developers may be more comfortable knowing exactly what the finished product should “look” like, especially if the company views its design and user interface as a differentiator. .

Framework 159

Framework User Testing Research Software Feedback Software 159

Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. Today, nearly everyone is in on the act. This growth demonstrates that both users and product teams are realising value from embedded analytics.

Embedded Analytics 127

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 127

The Product Coalition

MARCH 23, 2022

Microsoft, for example, depends on manufacturers (Dell/HP) and retailers (Best buy) to sell its software. While the SAAS model has disrupted this thought process, enterprise software very much depends on forward integrators. The Product offering required continuous monitoring and real-time notifications, usually within minutes.

Startups 147

Startups Fractional CTO Technical Review Software Review 147

Mind the Product

APRIL 6, 2020

The one thing an MBO system should provide par excellence is focus. After trying complex Gantt charts and even product backlog software, we opted for a single slide on a Google presentation to show the roadmap and its execution. Will you follow Porter’s path for differentiation or cost leadership? How will you win?

Product Strategy 167

Product Strategy Strategy Feedback Software Customer Experience 167

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Source: cultofmac.com.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

ProductPlan

JUNE 1, 2023

No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later. They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities. Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. We actually have a bit of a system.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

The Product Coalition

MARCH 24, 2021

Figure 1: Technolgoy Adoption Life Cycle Explore the Battlefield Geoffrey Moore suggests in his book “Crossing the Chasm” to create different target customer scenarios and select the target niche market based on a scoring system. Pain Relievers: Here we summarize how our solution addresses the user’s pain points, e.g., our differentiators 3.

User Testing 150

User Testing Research Software User Friction Customer Experience 150

Product Talk

APRIL 19, 2023

“They sync with your Kindle highlights and serve five highlights for you to review daily. They sync with your Kindle highlights and serve five highlights for you to review daily. Readwise syncs all of these highlights to their database and shares five each day for Teresa to review. Readwise is a simple, but brilliant idea.

Research Software 130

Research Software Data Visualization Product Research Systems Review 130

Intercom, Inc.

JULY 21, 2022

We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. A lot of folks outsource performance marketing to agencies or use a simpler attribution system, which is fine and correct if your budget is smaller. Here’s Andrew.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

ProductPlan

NOVEMBER 10, 2020

Here’s just a few examples: The shopping cart, ordering, and payment-system applications. Code is written to dynamically create a custom experience based on user, device, previous visits, etc. An inventory management system that syncs the site with current inventory details. System health and performance levels.

Research Software 98

Research Software Feedback Software Reporting Tools Technical Review 98

UX Planet

FEBRUARY 5, 2025

Rumi revamped their platform with responsive designs that would make any software engineers heart flutter. By showcasing customer reviews and testimonials front and center, Rumi turned skeptical viewers into bona fide consumers. The first step in their strategy was a comprehensive redesign of their website.

Customer Experience 97

Customer Experience User Testing Data Visualization User Experience 97

Userpilot

APRIL 17, 2024

Google Trends helps businesses differentiate products in crowded markets by identifying evolving consumer interests and regional search behaviors. Google Analytics 4 offers advanced tools for understanding cross-platform customer behavior, aiding product differentiation and tailored offerings in a competitive market.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

OCTOBER 27, 2021

Both platforms can be used without programming knowledge, but coding is necessary to fully customize them. Neither platform publishes its pricing information, but user reviews indicate that WalkMe starts at around $9,000 per year and Whatfix at about $1,200 per month. It also offers the ability to create product tours “code-free”.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

The Product Coalition

JULY 19, 2020

How can it be used First things first, Visual language is defined as a system of communication using visual elements. A product that combined many, crazy, different things in it (a mix of software, hardware, top notch innovation), that I needed to step back and first focus on understanding it. Use it as a differentiator.

Customer Experience 118

Customer Experience Systems Review Software Review Customer Feedback 118

Product Management Lessons from the Trenches

DECEMBER 17, 2018

To help get you thinking about whether NLP is right for your business, here are some example use cases where NLP adds value: Enhance Humans Navigation IVR systems: helping consumers get routed to the person or information they need without going through a brutal phone tree (Liberty Mutual, I’m looking at you!).

Technical Review 30

Technical Review Feedback Software Artificial Inteligence User Testing 30

The Product Guy

FEBRUARY 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

The Product Guy

JANUARY 27, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas started his career as software developer with Siemens. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

Userpilot

APRIL 15, 2024

From poor onboarding to slow response times and inadequate self-serve support, customer pain points significantly impact the customer experience, potentially leading to dissatisfaction, negative online reviews, and churn. Build CSAT surveys code-free with Userpilot.

User Friction 105

User Friction Customer Communications Analytic Tools Feedback Software 105

Intercom, Inc.

JUNE 14, 2022

CRM software is critical for tasks such as scheduling sales calls, accessing customer data, and analyzing trends across the customer journey – from browsing to buying. CRM software provides 360-degree visibility into what customers and prospects are doing, where their interests lie, and how to approach their individual needs.

Reporting Tools 118

Reporting Tools Feedback Software User Testing Data Visualization 118

Userpilot

AUGUST 12, 2024

They also have a robust system to collect data, make decisions, build solutions, perform tests, and deploy new products on time. This involves iteration cycles, feedback integration, validation, and stakeholder reviews. A great value proposition should: Differentiate your product from other solutions in the market.

Product Research 104

Product Research Feedback Software Research Software User Testing 104

Userpilot

JULY 27, 2022

Marketing campaigns in the maturity cycle should highlight product differentiation and brand identity to maintain a market presence over the competition. Offering managers better organization and process management systems. Community members help push products they like by upvoting them and leaving honest reviews.

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

Intercom, Inc.

MAY 16, 2019

That’s why we recently launched Product Tours , a dead-simple onboarding tool featuring a code-free tour builder, error notifications and quick-start templates. To differentiate yourself in a crowded market, ease of use is only part of the equation. But then when we reviewed the proposal with leadership, we actually got pushback.

Reporting Tools 106

Reporting Tools Feedback Software Research Software Customer Experience 106

Usersnap

APRIL 12, 2019

Such differentiation applies to any combo of Google fans or prospects. Online exercises often focus on software. Web testing and design suggestions greatly benefit from this system. Participants use their mobile device to do software-based activities in different settings. Remote Usability Study. Field Test Study.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

svpg

SEPTEMBER 30, 2016

Their code base had diverged and it was extremely slow and costly for Microsoft to be implementing Word separately for each platform: Windows, DOS and Mac. It also meant that there was great pressure to get the release out so they could start to gain the efficiencies of a single code base. In 1993, Word 6.0 So the team got to work.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160