Alchemer Mobile
MARCH 11, 2025
Why customer support is an overlooked differentiator Product features, pricing, and branding all play key roles in differentiating your organization from the laundry list of competitors, but theres one often-overlooked factor that can make or break customer loyalty: how well you support your customers. Want to continue reading?
Lenny Rachitsky
FEBRUARY 25, 2025
Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Uniqueness of levers: Assess if the levers can have a unique and differentiated experience as a result of being built by the team/company.
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The Product Guy
OCTOBER 9, 2018
This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. However, this is a naïve analysis that overlooks lost market share due to poor strategic thinking, or the demoralizing effect on engineers having to repeatedly rewrite code because of poor product-market fit.
The Product Coalition
OCTOBER 16, 2024
We were now reviewing the features to be sunset, and the teams to work on them. They collect features that perhaps once were a good idea, heavily used, and important differentiators. With a dedicated reverse roadmap, you can easily show the experience improvements due to the deletion. But it had to be done. Eliminate the bloat.
Alchemer Mobile
FEBRUARY 24, 2022
Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Customer reviews are a great way to track sentiment, and in-app ratings prompts can help inspire customers to leave their thoughts on your mobile experience. In-app ratings prompts.
Roman Pichler
MAY 3, 2023
This usually doesn’t require in-depth technical skills like being able to write code or understand how a specific machine learning framework is used. But you should take an interest in software technology, and you should have a basic understanding of how your product is currently built. Or will it help you satisfy a new one?
Roman Pichler
FEBRUARY 14, 2023
1] As simple as this sounds, there is a catch: To create value with Scrum, you must understand who the users and customers are, why people would want to use and pay for the product, which business benefits it should generate, and, in the case of commercial products, which features differentiate it from competing offerings.
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