Roman Pichler

FEBRUARY 14, 2023

1] As simple as this sounds, there is a catch: To create value with Scrum, you must understand who the users and customers are, why people would want to use and pay for the product, which business benefits it should generate, and, in the case of commercial products, which features differentiate it from competing offerings.

Product Research 371

Product Research Feedback Software Research Software User Testing 371

Product Innovation Educators

JULY 4, 2022

I wanted to learn how this company creates competitive products, differentiating on cost while offering comparative capabilities that equates to much higher value for customers. His name is Steve McIrvin and we met a few years as we both had kids competing in Science Olympiad.

Artificial Inteligence 284

Artificial Inteligence User Testing Feedback Software Customer Feedback 284

Intercom, Inc.

NOVEMBER 3, 2022

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. Whether you’re fully remote or not, setting up the right tools and processes will help you manage your team collaboratively and productively without resorting to intrusive surveillance.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

The Secret PM Handbook

SEPTEMBER 16, 2016

Why my product is a better choice for you (the differentiators). It gives you a structure for your thinking and research. And most product management tools are essentially a database of items created by filling in templates. Categorization tools. Categorization tools. Name Image Description. Cognitive laws.

Product Manager 275

Product Manager Product Management Product Research User Testing 275

Alchemer Mobile

FEBRUARY 6, 2024

LOUISVILLE, COLORADO, February 6, 2024 : Alchemer — a global leader in experience feedback technology — announced today that it has been named to the Gartner Magic Quadrant for Voice of the Customer Platforms research report for the third consecutive time. and/or its affiliates in the U.S.

Reporting Tools 100

Reporting Tools Research Software Feedback Software User Testing 100

UX Planet

FEBRUARY 6, 2025

Banks invest many resources into research, security and basic digital service functionalityonly to follow up with so-called Lean Designs, which are little more than colorized, clickable prototypes. This new model prioritizes interactive and emotionally resonant touchpoints and can be named Dopamine Banking. Wheres the brand identity?

Banking 76

Banking Data Visualization Feedback Software Customer Experience 76

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. Marketing research at Google first compiled search rankings. Definitely not!

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Lenny Rachitsky

FEBRUARY 25, 2025

It has helped in gaining alignment on complex topics with senior leaders at Meta (Sheryl Sandberg, Chris Cox, and Andrew Bosworth), paving the way for key launches like Facebook digital well-being tools , privacy protections for youth , and Quest referrals. product marketing, user research, content design, etc.).

Strategy 115

Strategy Technical Review Product Strategy Product Research 115

Userpilot

OCTOBER 6, 2022

How comprehensive is your SaaS company’s approach to customer communication? According to research conducted by PWC, one in three consumers would walk away from a brand they love after just one bad customer service experience. Implementing self-service support solutions like resource centers.

Customer Communications 97

Customer Communications Feedback Software Research Software Analytic Tools 97

Product Innovation Educators

JUNE 1, 2020

Current Resident is the name of a creative video production group in Minneapolis, Minnesota. Our mission is finding what makes you or your organization special and understanding that differentiation doesn’t necessarily come through features and benefits, but can come through values and stories. [6:37] 17:12] Prepare and Assemble.

Product Manager 217

Product Manager Product Management Differentiation Research Software 217

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. So what’s the solution? Today, we’re careening between a bloated set of apps that are time-consuming at best and unreliable at worst. It’s a bold gambit, but if anyone can pull it off, Daniel can.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Userpilot

JULY 22, 2024

Here are the steps to develop your positioning effectively: Conduct thorough market research. Key elements include definition, target audience, key benefit, category, competitive advantage, and differentiation. Zoom is positioned as a user-friendly and reliable video conferencing platform with ease of use and comprehensive features.

Research Software 103

Research Software Positioning Data Visualization Definition 103

NextBigWhat

DECEMBER 28, 2020

Note that the core product management skills, i.e.empathy, customer centricity continues to be the important elements of the PM role, but in order to avoid yada yada gyaawn, let’s focus on the actionable new skills which will truly differentiate the great product managers from average ones, given the tailwinds. A lot of it.

Research Software 137

Research Software Feedback Software User Testing Product Manager 137

Alchemer Mobile

NOVEMBER 27, 2022

Building a successful app can mean big business. But, it also requires a proper plan to reach your target market and stand out against millions of apps already successfully positioned in the market. What does a successful app look like? Top apps grab people’s attention with a compelling icon right away.

Research Software 147

Research Software User Testing Download Customer Experience 147

Intercom, Inc.

APRIL 26, 2022

Rybbon is a digital rewards management solution that you can integrate within your Messenger chat conversations – with just a few clicks, you can send a reward via chat, creating a sense of enjoyment and continuous site improvement that keeps them coming back to our online store. But what about the post-purchase experience?

Customer Experience 219

Customer Experience User Testing Customer Feedback Feedback Software 219

The Product Coalition

MARCH 9, 2022

So how to differentiate your restaurant from others? Restaurant branding seems not simple as you might think of choosing a catchy name and its impressive logo. In particular, restaurant branding is the process of creating an eye-catching brand name and image for your restaurant in the dinner minds. It is a challenging question.

Branding 171

Branding Strategy Feedback Software Research Software 171

Product Talk

APRIL 17, 2024

We’re a 14-year-old company that started off as an ads business, and we’re transitioning into a SaaS business. We have five product managers, one UX researcher , five designers—one of them director of design, leading the design team. It sounds like you are responsible for product, design, and research. Teresa: Okay.

Product Research 277

Product Research User Testing Data Visualization Research Software 277

The Secret PM Handbook

MAY 5, 2017

It’s in our name, right?) Let’s call it a “solution.”. Market research. Will enough people pay for a solution that it’s worth our time to solve it? Once you have this funnel of market problems coming in through this research, there’s a process of deciding which problems to attack. We’re called “product” managers.

Framework 302

Framework User Testing Product Manager Product Management 302

Product Management University

DECEMBER 13, 2019

How would you characterize the difference between product vs solution? Product vs solution is the simple difference between what you do and what your customers do. Your customers admit patients, do legal research, run payroll, design clothing, take customer orders, inventory a warehouse, etc. Product vs Solution: The Remedy.

Research Software 100

Research Software Product Research User Testing Workshop 100

Userpilot

SEPTEMBER 1, 2024

Looking for SaaS pricing examples to get inspiration for your own strategy? Freemium pricing You can choose the right pricing model for your SaaS company by understanding your target market , analyzing your competition, A/B testing pricing models, and iterating based on data. Here are some types of SaaS pricing strategies: 1.

Feedback Software 104

Feedback Software Analytic Tools Research Software Data Visualization 104

Userpilot

FEBRUARY 26, 2024

And how to do it with available product analytics solutions? To conduct funnel analysis in tools like Userpilot , Mixpanel, or Google Analytics , define the conversion events for the stage as well as conversion criteria. There are a few benefits why marketing funnel analysis is essential for SaaS product success.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

UX Planet

JANUARY 12, 2025

Features like filtering, sorting, and column resizing transform static tables into dynamic tools, enabling users to personalize the data view according to their preferences. This functionality is crucial for seamless data sharing, further analysis, or integrating with other tools and workflows.

Data Visualization 111

Data Visualization User Testing Customer Experience Customer Feedback 111

Product Talk

APRIL 19, 2023

Within the product world at large and the Continuous Discovery Habits community specifically, we’re seeing increasing interest in personal knowledge management, both in terms of the processes and tools people are using to support them on this journey. Find all of the posts in this series here.

Research Software 130

Research Software Data Visualization Product Research Systems Review 130

Product Innovation Educators

APRIL 1, 2024

We can make it amazing, and that’s what differentiates us in the crowded market. [5:38] Often, customers don’t have the vision for creating a paradigm-shifting solution. All their research is to understand all the things that make them tick. 16:48] What tools do you use to understand the customer experience journey?

Customer Experience 250

Customer Experience User Friction User Testing Automotive 250

The Product Coalition

OCTOBER 2, 2024

Stefan Röse breaks down how Quantilope is pushing forward customer development and the consumer research field. Perhaps that’s why some research experts say, “Data is the new currency.” Quantilope specializes in consumer insights technology, offering a platform to help businesses understand what consumers want and need.

User Testing 141

User Testing Data Visualization Customer Feedback Research Software 141

Roadmunk

AUGUST 10, 2017

The rise of the SaaS model in the product space has been swift, to say the least. So as product managers, knowing how to manage only traditional, on-premises software no longer cuts it. SaaS product managers) to find out how their role differs from an “old-school” software PM—and more importantly, what it really takes to be a SaaS PM.

Research Software 73

Research Software Product Management Product Manager Data Visualization 73

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. Marketing research at Google first compiled search rankings. Definitely not!

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

Gainsight

JANUARY 23, 2025

Gainsight recently announced that we were named a Leader in the first-ever Gartner Magic Quadrant for Customer Success Management Platforms ; Gainsight was positioned highest on the Ability to Execute axis and furthest on the Completeness of Vision axis. In March 2013, Mehta realized something big was happening.

Research Software 52

Research Software Reporting Tools User Testing Customer Experience 52

Userpilot

JULY 29, 2024

Identify direct and indirect competitors via market research to better position your product. Use user research tools such as surveys , interviews, focus groups, SimilarWeb, SEMrush, Ahrefs, and Crayon for competitor insights. It is ideal for collaborative brainstorming. Ideal for teams already using Asana for planning.

Data Visualization 111

Data Visualization Research Software Reporting Tools Feedback Software 111

Tyner Blain

MARCH 20, 2025

I use two characteristics to differentiate giving dictation from setting direction. Note that I never said “solution” even though that is the language I see universally applied in this situation. You cannot have a solution without a problem. This is an order-giver / order-taker pattern. This is clearly insane.

Research Software 59

Research Software Weak Development Team Systems Review Product Research 59

Mixpanel

SEPTEMBER 21, 2023

Why wouldn’t the same go for building apps? After amassing eight million dollars and tens of thousands of engaged followers online behind his moniker, Xu has taken his learnings and applied them to AfterHour , the new social media app he’s purpose-built for “degen” traders like himself. They say write what you know.

Analytic Tools 116

Analytic Tools Research Software Data Visualization Technical Review 116

Userpilot

AUGUST 12, 2024

They also have a robust system to collect data, make decisions, build solutions, perform tests, and deploy new products on time. Research your target market. Explore design solutions and test usability before full-scale development. These companies not only follow a user-centric approach to product management.

Product Research 104

Product Research Feedback Software Research Software User Testing 104

Userpilot

OCTOBER 24, 2022

There are a huge variety of different survey templates to choose from: signup flow, welcome screen , pain points, validating assumptions, churn, and long-form (just to name a few). It’s rare for SaaS products to cater to just one persona. What is a user persona? “If you try to please everyone, you will please no one.”

User Testing 98

User Testing Customer Feedback Research Software Feedback Software 98

Userpilot

JANUARY 9, 2023

We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Building user personas helps the entire team better understand user needs and build solutions that satisfy them well. Discover solutions through user research. Interested?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

JULY 24, 2024

Conduct market research and analysis to understand the current state of products in your industry. Outline your unique value proposition (UVP) and come up with a differentiation strategy to help differentiate your product. Analyze in-app user satisfaction using tools like NPS and CSAT surveys. SWOT analysis.

Data Visualization 111

Data Visualization Framework Product Strategy Analytic Tools 111

Userpilot

AUGUST 30, 2024

When implemented well, it can help you attract customers, improve in-app engagement , and drive long-term retention. The product-focused approach helps you deliver a clear product value proposition, improve your brand image, and demonstrate competitive differentiation. Promote new features with in-app ads to upsell users.

Advertising 105

Advertising Analytic Tools Research Software Data Visualization 105

Userpilot

MARCH 12, 2024

It involves all the elements that allow users to move through an app or web page, guiding them from point A to point B. Task-oriented navigation : Structures UX around specific user tasks, ideal for apps focused on specific functions. The navigation UX determines how intuitive and efficient the product experience is.

Customer Experience 105

Customer Experience Research Software User Experience UX 105