Johanna Rothman

JUNE 21, 2023

The telco product/program managers were our Customers, because they bought our products to integrate into their products and services. When We Might Have Access to Users As a program manager, I worked closely with their program manager, to integrate our product into their product. I called that program manager my Customer.

User Testing 90

User Testing Customer Feedback Customer Experience Differentiation 90

Product Management University

AUGUST 15, 2023

The biggest difference between product management and portfolio management is product management focuses specifically on the success of each product whereas portfolio management focuses on the success of the company (the portfolio) in chosen market segments. Traditional Product Management Here’s the other problem.

Product Management 246

Product Management Product Manager White Paper Management 246

Mixpanel

NOVEMBER 9, 2020

Mixpanel is designed from the ground up to be a self-serve analytics tool for product managers, engineers, and designers to get answers to their questions about user behavior within their products. The post BI vs. product analytics: Key differentiators appeared first on Mixpanel. Analysis depth vs. breadth. Ready to get started?

Data Visualization 111

Data Visualization Differentiation Analytic Tools User Testing 111

ProductPlan

SEPTEMBER 13, 2022

The winners emerging from the scrum of similar offerings differentiate themselves in significant, meaningful, and sometimes surprising ways. Anyone managing a product knows they must maintain competitiveness by offering comparable capabilities. The post Differentiate Yourself in an Already Clustered SaaS Market appeared first on.

Feedback Software 52

Feedback Software Differentiation Research Software Product Research 52

Product Management University

OCTOBER 11, 2023

When your differentiating value isn’t abundantly clear, the deal ends up with no decision or worse yet, a loss. They’re bombarding product management with critical enhancement requests just to get the customer up and running. Product management has set everyone else up for success.

Product Research 130

Product Research Feedback Software Differentiation Management 130

Mind the Product

NOVEMBER 16, 2023

Lily Smith interviews Randy to talk all about what differentiates good product managers from exceptional ones, as well as touching upon his experience in speaking at #mtpcon London 2023. Today, on a very special episode on The Product Experience, Randy Silver joins us for a change on the other side of the mic as a guest!

Product Management 168

Product Management Product Manager Differentiation Management 168

Product Management University

OCTOBER 16, 2023

This is what differentiates you more than anything. It gives sales and marketing a powerful story and most importantly one that’s simple to internalize and repeat because it’s customer centric, not product centric.

Positioning 147

Positioning Product Research User Friction Differentiation 147

Product Management University

MAY 24, 2021

Your product management maturity model isn’t so much about what your team can do. But if customer value is always the end game, make quantifiable customer outcomes the driving force in your product management maturity model and the path becomes shorter, faster and easier to measure. The Role of the Solutions Manager.

User Testing 246

User Testing Customer Experience Product Management Product Manager 246

Product Management University

OCTOBER 23, 2023

In most B2B organizations, it’s more the exception than the rule that customer success managers inherit accounts where they’re in a position to play offense because the customer is thrilled with your products. That’s the beauty of a portfolio management approach that begins in product management. Let’s dream for just a minute.

User Testing 130

User Testing Onboarding KPIs Product Research Management 130

Product Management University

APRIL 8, 2024

But products are the nucleus, and that means market leadership starts with product management. There are the obvious things product management does. I want to focus on the responsibilities of B2B product management that don’t get much airtime. To some product managers, market is synonymous with users. We’re a retailer.

Leadership 147

Leadership Marketing Product Management Product Manager 147

The Product Coalition

JULY 9, 2023

.” — Satya Nadella Throughout my career, as a leader of product for both startups and Fortune 500 companies, I’ve had the opportunity to interview hundreds of product managers. This experience has given me a deep understanding of what differentiates an amazing product manager from an average one. So let’s dive in.

Research Software 136

Research Software Feedback Software Product Management Product Manager 136

Intercom, Inc.

DECEMBER 4, 2018

At Intercom we think a lot about what it means to deliver a differentiated customer experience. Another key piece in delivering a differentiated customer experience is the Inbox. All teammates will be able to see this priority status, making it easier to collaborate on managing them.

Customer Experience 99

Customer Experience Differentiation Onboarding KPIs Customer Feedback 99

The Product Coalition

MAY 21, 2024

Sometimes investing in deep tech requires truly innovative product management strategies and frameworks. Availability of such resources, while liberating for entrepreneurs and corporate intrapreneurs alike , poses a unique challenge for product management functions. Why is your approach differentiated ?

Research Software 132

Research Software Biotechnology Artificial Inteligence Product Management 132

The Product Coalition

JULY 27, 2024

The role of Product Management has dramatically transformed over the past two to three decades. John’s journey in Product Management is insightful and inspiring. John’s journey in Product Management is insightful and inspiring. John, how has the role of a Product Manager evolved since you started your career?

Fractional CTO 92

Fractional CTO CTO Coach Product Management Product Manager 92

Product Management University

JANUARY 8, 2024

For all of you pre-sales solution consultants and sales engineers looking for new ways to differentiate your demos, step away from your products for a quick minute. The Simple Secret to Differentiation Think about someone you really enjoyed buying from. Solution Consultants and Differentiation Here’s the bottom line.

Research Software 147

Research Software Consulting Healthcare Differentiation 147

Product Management Unpacked

MAY 13, 2020

It was on this day in 1931 that the field of product management was born – its birth marked by an internal memorandum written by Neil H. McElroy, manager of Proctor and Gamble’s Promotion department. In many ways, the role of a brand manager has informed the modern-day product manager role.

Reporting Tools 173

Reporting Tools Research Software Technical Review User Testing 173

Mind the Product

SEPTEMBER 24, 2020

Competition is increasing, products are becoming less differentiated, customers are becoming less loyal, and the cost of acquiring new customers is rising year after year. The post How The Growing Importance of Customer Retention is Changing Product Management appeared first on Mind the Product. This article focuses on the [.].

User Testing 210

User Testing Customer Feedback Product Management Product Manager 210

Product Management University

AUGUST 6, 2024

But there’s a common gap that exists in most presales demos, and it not only takes the impact out of your value story, it also erodes your differentiation. It also ups the ante on your differentiation. Here’s the other point, and it goes to your credibility and differentiation.

Demo 130

Demo Differentiation Product Research Banking 130

The Product Coalition

AUGUST 12, 2023

One pillar of product management is the user experience. Conclusion: Embrace the Gestalt Advantage UI and UX design holds the potential to differentiate our products in a crowded market. Therefore it is highly recommended to learn the basic principles — one being the Gestalt.

Product Management 116

Product Management Product Manager User Friction Management 116

Product Management University

DECEMBER 5, 2023

It’ll make differentiation easier and improve your sales win rates. In many cases, the product silos that exist within product management become transparent to buyers during the sales cycle, creating the perception you’ve got a bunch of fragmented products instead of integrated solutions.

Demo 130

Demo Differentiation Reference Consulting 130

Mind the Product

JULY 21, 2020

In this ProductTank Toronto talk, Anthony Ilukwe, then Director of Product at PathFactory, shares with us his views and experiences about the role of a Technical Product Manager (TPM). The post Demystifying the Technical Product Manager Role, By Anthony Ilukwe appeared first on Mind the Product.

Product Management 173

Product Management Product Manager Differentiation Management 173

Dear Strategy

OCTOBER 6, 2021

On this month’s podcast ( Episode 130 ), I provided some tips on how to differentiate between a product strategy and a go-to-market plan. Utilizing these two tools allows you to manage your business in layers – meaning that you can alter your action plan without constantly changing your strategy. That’s what “being strategic” means.

Differentiation 52

Differentiation Product Strategy Strategy Marketing 52

The Product Coalition

JUNE 11, 2023

Here are some classics on product manager hiring along with value-added commentary. Meanwhile, the product management hiring industry has apparently made a fetish out of its own formulaic interview questions which only prove that you’ve exhaustively studied the rote patterns they rely on. Plus a bonus. Writing and presentation skills.

Product Research 137

Product Research Technical Review Data Visualization Product Management 137

The Product Bistro

OCTOBER 16, 2018

One day, I was musing about the job of product manager, and what differentiates a good product manager from an okay one, and an analogy sprung to mind. Think about a golf swing. There is the addressing of the ball, the back swing, the forward swing, and ultimately the follow though. When you are teaching […].

Product Management 170

Product Management Product Manager Differentiation Management 170

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Are you ready to dig in?

Product Research 83

Product Research User Testing Research Software Customer Feedback 83

Product Management University

NOVEMBER 17, 2020

B2B Product Manager November 2020 Issue. As the pandemic economy has forced all of us to completely rethink everything, we also give you a list of things to consider for product management, product marketing and sales in 2021. Enjoy the B2B Product Manager November issue. Blog: High-Octane Product Management.

Magazine 130

Magazine B2B Product Management Product Manager 130

Product Management University

AUGUST 3, 2021

What are some key indicators that it’s time for a product management makeover? Just like your home decor or your wardrobe, a product management makeover is in order every few years. The convergence of software, hardware and services has forced traditional companies to find creative ways to differentiate what’s now a commodity.

Customer Experience 130

Customer Experience Reporting Tools Product Management Product Manager 130

Userpilot

JULY 9, 2024

What is a customer experience management strategy? TL;DR A customer experience management strategy is a plan whose aim is to enhance customer interactions throughout the customer lifecycle. Use robust customer experience management software to track user interactions, collect feedback , and engage customers across multiple channels.

Customer Experience 92

Customer Experience User Testing Research Software Data Visualization 92

Ronke PM

MAY 8, 2024

The importance of culture-driven leadership in product management. Product management revolves around human needs, wants, and desires, making it a humbling responsibility. Influential product leaders manage their teams with well-being in mind, necessitating culture-driven leadership. Final thoughts.

Leadership 104

Leadership Reporting Tools Product Management Product Manager 104

Product Management University

DECEMBER 17, 2020

B2B Product Manager December 2020 Issue. Enjoy the B2B Product Manager December issue. Blog: High-Octane Product Management. Why Storytelling Skills For Product Management & Product Marketing Are Essential for Success. Product Management Playbook. Shorter sales cycles and competitive differentiation.

Magazine 130

Magazine B2B Product Management Product Manager 130

Product Management University

SEPTEMBER 18, 2024

As a product manager, understanding these jobs and workflows is crucial. The Solutions Value Chain: It’s Not Just For Product Management The Solutions Value Chain is a powerful framework, and it’s not limited to just product management. Getting Tactical: What Jobs and Workflows Need to Change? But which ones, and why?

Framework 130

Framework User Friction Customer Experience Product Research 130

The Product Guy

AUGUST 13, 2020

When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. A lot of them worked in other positions before moving to product management, like engineers, analysts, marketers and project managers, and learned by taking on extra responsibilities.

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

Userpilot

JUNE 18, 2024

This guide will introduce you to the best resources available for product marketing managers, providing you with a curated selection of valuable materials to enhance your skills and knowledge. TL;DR A product marketing manager is a professional responsible for promoting and selling their company’s products. Let’s get started!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Marketing 52

Userpilot

AUGUST 8, 2024

It also explores ways that SaaS product managers can create an effective product strategy and shape their product’s success. TL;DR A product strategy is a high-level outline that shapes the development and management of a product. For example, Userpilot differentiates itself through its comprehensive feature suite.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Product Strategy 90

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 83

ChatGPT Data Visualization Onboarding KPIs Research Software 83

Lenny Rachitsky

APRIL 9, 2024

As I often do when thinking about a question, I ran a poll on Twitter and LinkedIn asking which core skills of product management folks think are most likely to be impacted/replaced by AI. What skills will be most, and least, valuable in this fast-approaching future? Think about it—what is AI best at?

Data Visualization 128

Data Visualization ChatGPT Product Management Product Manager 128