The Product Coalition

DECEMBER 11, 2023

So we got to talking about a software product we had collaborated on in the past. However, despite a strong, socially motivated purpose, TOMS struggled due to a lack of focus on business value and product differentiation. Let’s look first at Expensify, a business software company. I know, it shouldn’t be business all the time.

Roadmap 130

Roadmap Healthcare Reporting Tools Software Review 130

BrainMates

MAY 28, 2019

SnapComms is a medium-sized New Zealand software company who wanted to evolve its sales-led culture into a market-led culture. The framework acted as a guide for good Product Management practice, and brought structure to the activities and deliverables of developing and maintaining products. Where do you start? What matters most?

Framework 74

Framework Data Visualization Marketing Reporting Tools 74

PMLesson's Ace the PM Interview

JULY 22, 2020

To do so, they interact with software engineers and data scientists on a daily basis. This means communicating the user's pain points and clarifying requirements to software engineers. That's what software engineers do. Oftentimes these technical products, such as platforms, have intended users who are very technical people.

Reporting Tools 90

Reporting Tools Research Software Analytic Tools Data Visualization 90

ProductPlan

AUGUST 10, 2023

An end-to-end product management platform When an organization adopts a balanced product development approach, roadmapping, resource management, and launch planning get more complicated, and each phase requires something different from product management. Deadlines and progress are visible to everyone.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

Userpilot

AUGUST 1, 2024

The SMART goal-setting framework. The answers to these questions will help you identify your product’s differentiators and define its positioning. In this case, you’ll need an in-app messaging platform to convey your message and a copy that encourages engagement. What sets it apart from the competition?

Research Software 87

Research Software Analytic Tools Product Marketing Product Research 87

Modus Create

MAY 28, 2024

Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology. As a result, he says, “We need to understand and quantify the risk profile of new solutions using generative AI.”

Reporting Tools 64

Reporting Tools Research Software Data Visualization Weak Development Team 64

Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. Usability features might not be strictly necessary for the core functionality, but they play a significant role in user satisfaction and help potential customers decide between your tool and similar products. goal-setting framework helps.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Weak Development Team 80

Imaginary Cloud - Design

SEPTEMBER 1, 2022

You can also take advantage of Google’s free website health check to get a more in-depth report on your site’s health, broken links, and more. Design patterns and industrial technology study help existing players to leverage their expertise and practice to differentiate your product/design. Evaluation.

Reporting Tools 52

Reporting Tools Research Software Feedback Software Data Visualization 52

Amplitude

DECEMBER 18, 2020

When they spoke with over 350 product development leaders for Amplitude’s 2020 Product Intelligence Report , they found that 44% of the companies we surveyed grew by at least 25% by using product analytics as a part of their growth strategy. Adience’s research highlights the power of product analytics. What Is Product Analytics?

Data Visualization 116

Data Visualization Analytic Tools User Testing Product Research 116

Usersnap

SEPTEMBER 29, 2022

SaaS growth is the change in product usage and payment transactions from a SaaS solution as a rate over time. Since the product itself plays a much more critical role in revenue compared to customer service, sales, and branding. Differentiated SaaS Growth. Differentiated products get sold at a high price and low volume.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Usersnap

NOVEMBER 10, 2023

Our former product manager shared a bunch of Powerpoint templates with us and we loved the flexibility and versatility the tool provided. While it is a versatile tool for various presentation needs, it may not be the best fit for roadmap presentations. Consider you are presenting your product’s roadmap at your annual town hall.

Presentation 52

Presentation Roadmap Data Visualization Feedback Software 52

ProductPlan

AUGUST 10, 2023

An end-to-end product management platform When an organization adopts a balanced product development approach, roadmapping, resource management, and launch planning get more complicated, and each phase requires something different from product management. Deadlines and progress are visible to everyone.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

Mironov Consulting

MARCH 9, 2024

But this crude method can help us differentiate ¥24M from  ¥60M, create some daylight between A$ 50k and A$700k, sort 2 lakh tickets from 80 lakh tickets.    To be useful, Count The Digits and similar heuristics fit into a larger framework where we have strong customer insights and thoughtful goals/strategies/OKRs.

User Testing 59

User Testing Customer Experience Reporting Tools Technical Review 59

Userpilot

FEBRUARY 25, 2024

The model is quick to implement, making it one of the best product development frameworks for SaaS. TL;DR The Kano model is a product development framework that helps identify and categorize customer needs based on the level of delight they can deliver in comparison to the effort invested. Practical explanation of how it works.

Customer Satisfaction 86

Customer Satisfaction User Testing Customer Experience Customer Feedback 86

Userpilot

APRIL 19, 2024

TL;DR Net Promoter Score (NPS) is a simple but powerful metric used to predict customer loyalty , satisfaction, and likelihood of recommending a company’s product or service, which is critical for business growth, especially in the SaaS industry. Net Promoter Score surveys help shine a light on what’s working well and potential improvements.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

JULY 17, 2023

Userpilot is a growth platform with advanced feedback and analytics functionality. A product team structure is how a business organizes the product team to best support software development. Their job is to identify opportunities to drive product growth by developing solutions that customers love.

Analytic Tools 76

Analytic Tools Feedback Software Research Software Product Research 76

Mind the Product

MAY 5, 2020

They include an automatic photo description tool to describe objects in photos and facial recognition to help people with vision loss to learn more about who’s in their photos, while closed captioning is in place to help those with hearing impairments. Language, culture and technology constraints should be considered too.

Reporting Tools 118

Reporting Tools Research Software Product Management Product Manager 118

Userpilot

JUNE 20, 2023

We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. Next, it’s time for market research which focuses on industry trends , assessment of the competitive landscape, and evaluation of the financial viability of the solution. Do we have enough expertise to build the solution?

User Testing 77

User Testing Product Research Feedback Software Customer Feedback 77

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. It might seem like a time sink at first, but thoroughly researching solutions will save you time in the long run. Gainsight PX is a complete Product Experience Platform.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Split

AUGUST 5, 2020

Your users are not going to log into your staging environment to use your software, so why do companies use dummy environments to test their features before release? The answer is that it’s just been the status quo for so long in software development. The Benefits of Testing in Production. The First 30 Days. Days 30-60.

Product Research 86

Product Research User Testing Testing Onboarding KPIs 86

Userpilot

MARCH 6, 2024

TL;DR The product funnel is a framework outlining the stages of the customer journey , starting from its discovery and ideally leading to customer loyalty and advocacy. Building a funnel starts with customer research to identify their needs and pain points , using tools like product analytics, surveys, and interviews. Congratulations!

Analytic Tools 77

Analytic Tools Research Software Data Visualization Onboarding KPIs 77

Gainsight

AUGUST 14, 2020

Our Sales peers at most companies do a great job of reporting numbers, targets, and learnings from won and lost deals. product shortcomings, product adoption, services experience). Your health scores should also include certain features or integrations that are highly differentiated and drive your customers’ stickiness.

Data Visualization 52

Data Visualization Presentation Reporting Tools Customer Feedback 52

Gainsight

OCTOBER 17, 2019

In this same report , it was also determined that the average business employee uses eight different SaaS tools to do their daily operations. Who are the people that most directly make these systems work every day to drive our businesses? This is the amount of features, rules, or items configured in the tool by the admin.

Reporting Tools 40

Reporting Tools Customer Experience Data Visualization Customer Feedback 40

UX Studio: Product Management

MARCH 19, 2021

There’s a good chance that the team might have already piled up market research reports, but they still have a lot of assumptions – you want signals that support your decision in a cost-effective way. This is a well-documented framework that is built on the relationship between customer problems and feature ideas. Opportunity scoring.

Product Research 109

Product Research User Testing Development Customer Experience 109

People-First Product Leadership

DECEMBER 4, 2023

Use this insight to differentiate your organization from others in the space. Macro: Refers to the macro environment which encompasses the current state of technology, culture, economics, politics, and your industry. Instead get to know your competition as they’re going after your ICP too. All of these factors impact your ICP.

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

ProductBoard

DECEMBER 4, 2017

Product Management Is Stuck In The Past Technology has changed a lot in the past few decades, and with it people have changed as well. They’ve enjoyed a host of new tools that help them respond to this new fast-paced, customer-centric world. Competitive differentiation: Are you in an especially competitive industry?

Feedback Software 45

Feedback Software Research Software Reporting Tools User Testing 45

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. The stronger and more differentiated the value promise, the more subscribers will pay and the longer they’ll keep paying.

User Testing 113

User Testing Framework Feedback Software Onboarding KPIs 113

Crafty CTO

JUNE 9, 2024

Typer from Tiangolo looks like a promising solution, by the way). Before I commit heavily to a particular technology or platform, I like to survey of the state of the art in that particular niche. platform, on the other hand, sits solidly in the center of mainstream, modern web / mobile.

Data Visualization 52

Data Visualization Dashboard Framework Reporting Tools 52

Mind the Product

JANUARY 17, 2018

For example, if they are building an online education platform, they may define the ideal key behavior in concrete terms like, “Add online course schedule to their calendar, right after signing up for the course” or “Get to min 30 or 40 in their first online course.”. Have you helped them worry less? Imagine you are Quickbooks Online or Mint.

Data Visualization 117

Data Visualization Product Management Product Manager User Testing 117

Intercom, Inc.

JULY 15, 2021

Being responsible for the design of AI services used by millions of people is a huge responsibility, and Arin is deeply aware of that. In fact, he and his team even created a set of guidelines called “ Everyday ethics for AI” to help designers and developers create systems that are trustworthy. Fergal: Cool.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

PMLesson's Ace the PM Interview

APRIL 25, 2022

They look at listening trends at both the platform level and the individual user level. Spotify reports that millions of listeners took to social media to share their listening habits. Over my career, I've done my best to shape my engineering skills to be able to one day work directly in autonomous vehicle technology.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Userpilot

APRIL 21, 2023

We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! You can use it to refine your marketing , differentiation , and pricing strategies. To carry out product analysis, you can use the data warehouse and BI tool combo.

Analytic Tools 86

Analytic Tools Feedback Software Research Software Data Visualization 86

Oren Steinberg

APRIL 8, 2019

this is expected to grow as we see more millennials maturing out of their parents’ policies; Getting started with machine learning is becoming VERY easy: open source frameworks, accelerated hardware, pre-trained models available via API’s, validated algorithms, explosion of online training. Underwriting.

Artificial Inteligence 40

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 40

Userpilot

APRIL 7, 2024

The approach to managing SaaS products is entirely different from traditional on-premise software. So, whether you’re a new SaaS product manager, an experienced PM for traditional software, or just interested in gaining more knowledge, this article is for you. Provide self-service support with a resource center.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Brian Balfour

AUGUST 3, 2017

This is part five in a series about 4 Frameworks To Grow To $100M+. When you strip away all the outer layers, they all have essentially the same core product — a tool that lets you send and automate emails to your customers and audience. Many reported on Pinterest's slowing growth. Subscribe to get the rest of the series.

Marketing 57

Marketing Outbound User Testing Reporting Tools 57

Intercom, Inc.

OCTOBER 1, 2020

I remember we had posters in the office saying things like, “All businesses will become internet businesses,” or “The future of customer service will look more like the past than the present,” or “The internet is still young.” Des: Different backgrounds as well, different styles of producing software.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165