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Don’t Use Generative AI to Replace Discovery with Real Humans

Product Talk

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. But when we use generative AI to replace customer interviews , to generate opportunity solution trees , or to do our thinking for us, we fundamentally misunderstand the purpose of discovery. Don’t get me wrong.

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Opportunity Solution Trees: Visualize Your Discovery to Stay Aligned and Drive Outcomes

Product Talk

Opportunity solution trees help product teams chart the best path to their desired outcome. They keep the team aligned as they manage the messy cycles of continuous discovery. How do you test to make sure your opportunity is not a solution in disguise? How does an opportunity solution tree connect to a product roadmap?

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Leveraging Voice of Customer Data: Turning Objections into Sales Opportunities

Alchemer Mobile

Prospective customers are inundated with options, making it crucial for businesses to differentiate themselves. While most companies have implemented some form of a VoC program—often starting with Net Promoter Score (NPS ) surveys to measure customer sentiment—the true potential of this data regularly remains untapped.

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Messaging Strategies: How to Build One + Examples

Userpilot

Before we get into the nitty-gritty, here’s why you need a messaging strategy in the first place: Clarity and consistency : A well-defined messaging plan ensures that product communication is clear and coherent across channels, so your audience understands (and trusts) your brand story and values. SMART goal-setting framework.

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What is a UX Strategist? Responsibilities, Salaries, and More

Userpilot

TL;DR A UX strategist blends user experience design with business goals to create cohesive digital products. In SaaS, they optimize user onboarding, increase product adoption , and ensure seamless feature integration, working closely with product managers and developers to align the user experience with strategic objectives.

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The Evolution of Netflix

The Product Coalition

Source In the realm of entertainment, few companies have revolutionized the landscape as profoundly as Netflix. By 2010, Netflix’s streaming service had grown to over 20 million subscribers ², signaling a seismic shift in the entertainment industry. Let’s walk through the world of Netflix and their journey of streaming innovation.

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UX Strategist Salary [+ Resources to Advance]

Userpilot

TL;DR In SaaS, UX strategists help optimize user onboarding, increase product adoption , and ensure seamless feature integration, working closely with product managers and developers to align the user experience with strategic objectives. Regular usability testing and iteration lead to more effective and user-friendly design solutions.