Modus Create

MAY 28, 2024

As Modus Create CEO Pat Sheridan succinctly puts it in his article on the top digital transformation trends , “As enterprise leaders, we need to figure out how AI augments and supports overall digital initiatives before blindly investing.” to “What should we consider?” Just 22% of companies with 10,000+ employees cited AI/RPA as a core focus.

Reporting Tools 64

Reporting Tools Research Software Data Visualization Weak Development Team 64

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. I compiled this guide back when I was training product managers on my team to be able to run user interviews. Questions not to ask There are such things as bad questions when you’re interviewing a user.

User Testing 139

User Testing Customer Feedback Customer Experience Data Visualization 139

Intercom, Inc.

FEBRUARY 5, 2019

Developing a sales strategy is one of the core activities every business will have to undertake. When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. 8 steps to develop a winning sales strategy. But that threshold exists.

Outbound 177

Outbound Strategy Inbound Customer Experience 177

The Product Guy

AUGUST 13, 2020

How to learn by doing it and lead a new team at the same time? How to plan for future growth for oneself, the product team and the products overall? It was a mind expanding exercise and set a clear structure for me to rethink what is really the differentiation factor in our product. .

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

The Product Coalition

DECEMBER 17, 2023

It didn’t mean that there was no competition (which is usually a very bad sign), but that the traditional search engines weren’t it. But when you define your product strategy, and your differentiation from the competition, it is important to understand what your real competition is. But our real competition wasn’t there.

Technical Review 137

Technical Review Weak Development Team User Testing Systems Review 137

Mironov Consulting

AUGUST 29, 2023

 Renting (licensing) means we can put more of our own effort into market differentiators. We want to invest our always-scarce development efforts in work that truly matters to our customers, or where only we can do what’s necessary.  So and then the next.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Engineering 52

Userpilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. Best for large enterprises. There are two.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Reporting Tools 98

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. This enables the marketing team to set clear expectations from the very beginning of the marketing campaign. Strong positioning makes the work of the marketing and sales teams easier.

Research Software 89

Research Software Feedback Software Analytic Tools Positioning 89

ProductPlan

FEBRUARY 22, 2023

The internal pressure to deliver faster and more frequently often leaves product teams feeling like they have to slim down the scope of a feature, change the architecture, or make design decisions, all in the name of expediency. Thankfully, the product development lifecycle doesn’t always have to exist in a pressure cooker.

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Mironov Consulting

DECEMBER 5, 2023

Pure revenue may be helpful for the Sales organization, since they probably need to hire 35% more account teams each year.  ”  “Once product/engineering give us hard dates tied to exact feature definitions and use cases and Ideal Customer Profiles, Sales can form the right account-based selling teams.” 

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

The Product Guy

JUNE 18, 2020

Ruthless prioritization translates to product teams spending time building the right thing at the right time. This discipline is the bread & butter for a winning product team, but building an effective product process takes a lot of trial and error. A product feedback loop keeps software teams close to their customers.

Product Research 165

Product Research Feedback Loop Feedback Software User Testing 165

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 188

User Testing Weak Development Team Customer Experience Customer Feedback 188

Mironov Consulting

OCTOBER 7, 2020

One destructive side effect of this misunderstanding can be repeatedly changing the #1 top priority part-way through development, before there’s much to show the world but after spending significant discovery/design/architecture/development time on the previous #1 top priority. So something new becomes the #1 top priority.

Reporting Tools 137

Reporting Tools Weak Development Team Customer Experience Product Research 137

The Product Coalition

MARCH 23, 2022

I apply this lens to a startup that develops solutions in the health-tech market. While the SAAS model has disrupted this thought process, enterprise software very much depends on forward integrators. The article discusses an approach to solving the “Cheaper/Faster/Better” problem from the lens of Vertical Integration.

Startups 144

Startups Fractional CTO Technical Review Software Review 144

Ask Benny

JANUARY 25, 2020

They see it totally as the domain of the development. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features. Technical debt is not necessarily a bad thing. The later you pay the more expansive it is to close the debt.

Product Management 109

Product Management Product Manager Weak Development Team Management 109

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. Onboarding, but make it remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Ask Benny

DECEMBER 4, 2019

They see it totally as the domain of the development. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features. Technical debt is not necessarily a bad thing. The later you pay the more expansive it is to close the debt.

Product Management 109

Product Management Product Manager Weak Development Team Management 109

Intercom, Inc.

JULY 28, 2022

Sanj has plenty of experience scaling sales teams at growing businesses, and that’s precisely why, as of November of last year, he‘s overseeing EMEA sales at Intercom. In today’s episode, we sat down with Sanj to talk about scaling sales teams, what makes a great salesperson, and strategies to deliver the best outcomes for your customers.

Feedback Software 210

Feedback Software Customer Feedback Customer Experience Weak Development Team 210

UX Planet

JANUARY 16, 2024

The last thing you need is to stumble into the abyss of bad branding, a place where countless others have lost their way. In this article, we’ll uncover the common branding mistakes that have haunted both enterprises and small ventures. Budget constraints: Small businesses often operate on shoestring budgets.

Branding 98

Branding User Testing Product Research Data Visualization 98

Mixpanel

JANUARY 3, 2022

Engineers are always looking for ways to differentiate themselves. As data-driven product development continues to balloon in popularity, so does the need for accurate and sophisticated implementation of analytics tracking in software products. One of those niches that’s become more valuable in recent years: product analytics.

Analytic Tools 59

Analytic Tools Data Visualization Engineering Weak Development Team 59

Intercom, Inc.

JANUARY 31, 2019

And as the organization grows, the work involved to get teams aligned on who you’re selling to and how you’re selling is not something to be taken for granted either. Ambient Strategy founder and CEO April Dunford on the symptoms of weak positioning. When you’re a small team, your time is everything. Speed is everything.

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

The Product Coalition

JANUARY 16, 2022

As a product leader who is creating this roadmap, you need to treat it as a compass and plan not only for your team and the technology team but rather as the direction that the entire company needs to go in. So, having a great platform but poor content won’t really help them. if you fail, what would you have done wrong?

Roadmap 167

Roadmap Data Visualization Customer Experience User Testing 167

Userpilot

AUGUST 31, 2023

Both Heap and GA4 come with a free plan and premium options for large businesses and enterprises. The tool is still under development, so there are a number of known issues that can cause problems for users. Heap pricing Heap comes with a free plan and three other premium options for middle-sized businesses and enterprises.

Data Visualization 78

Data Visualization Analytic Tools Feedback Software Reporting Tools 78

eG Innovations

JANUARY 19, 2023

In this guide I teamed up with eG Innovations to talk about what Citrix latency is, why it matters, and how we can improve it. If any of these devices are underperforming, they may process the ICA traffic slower and this results in increased overall latency. What is Citrix Latency?

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

Ask Benny

JANUARY 25, 2020

They see it totally as the domain of the development. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features. Technical debt is not necessarily a bad thing. The later you pay the more expansive it is to close the debt.

Product Management 78

Product Management Product Manager Weak Development Team Management 78

Ask Benny

JANUARY 25, 2020

They see it totally as the domain of the development. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features. Technical debt is not necessarily a bad thing. The later you pay the more expansive it is to close the debt.

Product Management 78

Product Management Product Manager Weak Development Team Management 78

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Coalition

DECEMBER 5, 2019

They see it totally as the domain of the development. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features. Technical debt is not necessarily a bad thing. The later you pay the more expansive it is to close the debt.

Product Management 78

Product Management Product Manager Weak Development Team Management 78

Ask Benny

DECEMBER 4, 2019

They see it totally as the domain of the development. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features. Technical debt is not necessarily a bad thing. The later you pay the more expansive it is to close the debt.

Product Management 78

Product Management Product Manager Weak Development Team Management 78

Department of Product

AUGUST 22, 2022

User data Metrics matter in product development, but as with most things, it’s very easy to get overwhelmed by the sheer number of metrics you could be measuring at any given time. It could mean a B2B enterprise strategy was pursued, didn’t generate any traction but is still reflected in the product’s language and marketing.

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Mironov Consulting

SEPTEMBER 23, 2023

Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.  Work ”)  No one cares how big the team is, how long it took to build, or how smart our engineers and designers are.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Userpilot

MARCH 24, 2023

This article will compare the features, strengths, weaknesses, reviews, and pricing of each tool, enabling you to confidently decide which one is the best fit for your business needs. Using a tool for interactive user guides is crucial since it reduces reliance on developers and enables you to trigger user guides contextually.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MAY 8, 2023

TL;DR Chameleon is a digital adoption platform with a difference: while the other tools discussed are mostly no-code, Chameleon will require some developer involvement. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience. So let’s dive right in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

FEBRUARY 21, 2023

TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions. Walkme is an enterprise onboarding tool, mostly used for employee onboarding.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

AUGUST 31, 2023

Both Heap and GA4 come with a free plan and premium options for large businesses and enterprises. The tool is still under development, so there are a number of known issues that can cause problems for users. Heap pricing Heap comes with a free plan and three other premium options for middle-sized businesses and enterprises.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. The design team at IBM likes to employ a “make to learn” method. Prototype it til you make it. Fergal: Cool.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245