Intercom, Inc.

FEBRUARY 5, 2019

When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. Establish clear, differentiated roles on your sales team. Establish clear, differentiated roles on your sales team. Go without one and risk seeing your business flame out.

Outbound 177

Outbound Strategy Inbound Customer Experience 177

The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. The reduced technical uncertainty means PMs can focus on what matters most to them: identifying the right customer problems and solving them the right way at the right time.

Research Software 92

Research Software Feedback Software Technical Review Software Review 92

Sachin Rekhi

APRIL 12, 2020

Hamilton narrowly defines a successful strategy as creating a route to persistent differential returns for your business. A business that leverages counter-positioning adopts a new, superior business model which the incumbent does not mimic due to anticipated damage to their existing business. Counter-positioning.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Mixpanel

NOVEMBER 15, 2021

Today, we announced a $200M Series C investment from Bain Capital Tech Opportunities, marking a transformative period for us. We’ve arrived at this moment due to the collective vision, effort, and trust of each and every employee, customer, and partner we’ve been lucky enough to have on our team.

Analytic Tools 144

Analytic Tools Data Visualization Customer Experience Product Research 144

The Product Coalition

MARCH 23, 2022

I apply this lens to a startup that develops solutions in the health-tech market. While the SAAS model has disrupted this thought process, enterprise software very much depends on forward integrators. The article discusses an approach to solving the “Cheaper/Faster/Better” problem from the lens of Vertical Integration.

Startups 133

Startups Fractional CTO Technical Review Software Review 133

The Product Guy

SEPTEMBER 27, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. View the live stream…. About The Product Mentor. Better Products. Better Product People.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

Intercom, Inc.

NOVEMBER 4, 2021

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. Going upmarket usually involves a rebranding effort to appear more enterprise-ready. “Not too many tech companies have a smiley face embedded within their logo.

Branding 222

Branding Technical Review Customer Experience Enterprise 222

Mind the Product

FEBRUARY 19, 2019

Digital transformation is “the use of technology to radically improve performance or reach of enterprises”, according to an MIT and Capgemini white paper. Gartner says : “Digital business transformation is the process of exploiting digital technologies and supporting capabilities to create a robust new digital business model”.

White Paper 132

White Paper Analytic Tools Technical Review Data Visualization 132

The Product Coalition

DECEMBER 17, 2023

Photo by Alexei on Pxhere A few months after I joined Twiggle as the VP of Product, the CEO gave me a list of competitors to review. It impacted everything from the depth of the underlying technology to the product itself, the go-to-market strategy, and the entire business model. It wasn’t just a random selection.

Technical Review 126

Technical Review Weak Development Team User Testing Systems Review 126

The Product Guy

OCTOBER 25, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. View the live stream…. About The Product Mentor. Better Products. Better Product People.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Mind the Product

NOVEMBER 14, 2017

Do product companies conduct due diligence to understand their channel partners before seeking alignment? Once the products/services with the segments being targeted (SMB, mid-size/large enterprises, industry types) are mapped out, you can start to rationalise the product/market fit as it relates to your own product.

Technical Review 78

Technical Review Systems Review Analytic Tools Research Software 78

The Product Coalition

AUGUST 24, 2021

Many venture capital firms were interested in investments at comparatively high valuations in technology companies available around that era. Investment banking firms, substantially benefiting from initial public offerings (IPO), strongly encouraged investments into the technology sector. Startup funding was relatively easy to raise.

User Testing 151

User Testing Development Customer Experience Product Research 151

Intercom, Inc.

JULY 29, 2021

We retailed stores and we sold to companies, including tech companies, and after taking a bit of a break and doing some traveling, I came back to Dublin and took a look around and tech was really beginning to boom. And because I’d sold bicycles to most of the tech companies in Dublin, I had some good contacts.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

UX Planet

AUGUST 16, 2024

Whether the project is sparked by an urgent need to transition to the latest tech stack or a calculated rebranding effort, creating a comprehensive website redesign project plan is vital for success. Does your current website suffer from outdated technologies that hamper user experience? Are conversions on the site falling short?

Analytic Tools 83

Analytic Tools Data Visualization Research Software Feedback Software 83

The Product Coalition

JANUARY 16, 2022

After reviewing over 50 candidates, 25 phone interviews, and 15 full interviews, I eventually had to choose between a few final contenders. Being plug-and-play, or aiming there, was our added value and a differentiator compared to other security products. The search, though, wasn’t trivial.

Roadmap 157

Roadmap Data Visualization Customer Experience User Testing 157

The Product Coalition

FEBRUARY 22, 2023

Running an NFT business can also be easier for those not accustomed to deeper technological nuances of Web3, and they can learn them through experience. Additionally, NFTs have a lot of potential use cases that could make a change in how we live our lives, and enterprises can have the opportunity to be game-changers. 'Jack

Research Software 124

Research Software Technical Review Customer Experience User Testing 124

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

BrainMates

NOVEMBER 1, 2021

Most companies are in reality reviewing and failing several orders of magnitude less ideas than this. A wifi-enabled juice dispenser that pressed juice from single-serve packets – it is an example of a technology solution in search of a problem. Failure Point #3 – No clear differentiation in the market.

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

The Product Coalition

AUGUST 23, 2023

This smartphone is produced by a Dutch social enterprise of the same name, with a clear and compelling mission: to develop a phone that doesn’t harm people or the environment. Purpose is the secret behind successful products According to studies, including those from Accenture, products with a purpose outperform those without one.

Weak Development Team 136

Weak Development Team Customer Experience Technical Review Customer Feedback 136

The Product Guy

JANUARY 5, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. View the live stream…. About The Product Mentor. Better Products. Better Product People.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

Userpilot

OCTOBER 27, 2021

Neither platform publishes its pricing information, but user reviews indicate that WalkMe starts at around $9,000 per year and Whatfix at about $1,200 per month. At its core, WalkMe is an enterprise solution for employee onboarding. Its typical customers are also large, enterprise-level companies with user onboarding needs.

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Reporting Tools 92

Mind the Product

APRIL 27, 2017

Developers may be more comfortable knowing exactly what the finished product should “look” like, especially if the company views its design and user interface as a differentiator. . With a clickable prototype, an internal review board can see just how the finished product will look AND function. Choosing the Right Method.

Framework 131

Framework User Testing Research Software Feedback Software 131

eG Innovations

JULY 30, 2021

As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics. eG Enterprise monitors your entire IT landscape – from hardware to application, from network to storage, from virtualization to cloud and containers.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Enterprise 59

eG Innovations

MARCH 5, 2021

My expertise is primarily on Microsoft Windows technologies. I helped architect the company’s Universal Monitor technology at first. Later, virtualization technologies came up and I and my team added support for these technologies. Over the last 5 years, I’ve focused on cloud technologies and containerized environments.

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

The Product Guy

APRIL 4, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna enjoys creating new products and works at the intersection of the technology, design and strategy. Better Products.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Userpilot

APRIL 8, 2022

They worked with many tech companies and were funded $50k from the first round of investors to build the MVP and find Product-Market fit. Going global was difficult for Prowly, but after a year and a half, they found that their differentiating factor was catering to SMBs rather than enterprises. This sparked the idea of Prowly.

User Testing 88

User Testing Feedback Software Research Software Product Marketing 88

ProductPlan

JUNE 1, 2023

They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities. They bypass ROI calculations, due diligence, prioritization exercises, and customer validation. Some enterprise clients may still get their personal wish list items fulfilled.

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

eG Innovations

JANUARY 28, 2022

eG Innovations works with Managed Service Providers (MSPs) across the world, who use eG Enterprise to deliver value-added services to improve their customers’ resilience and business outcomes. Many of these service providers choose eG Enterprise for its secure and granular role-based multi-tenancy support. 4 Tenant self-provisioning.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Enterprise 59

Mind the Product

APRIL 6, 2020

Eighteen months ago travel tech company Almundo started to refine its processes to become a product-driven company. What is the purpose of your enterprise, the “why” in Simon Sinek’s golden circle? Will you follow Porter’s path for differentiation or cost leadership? This is what we did. Where will you play? How will you win?

Product Strategy 124

Product Strategy Strategy Feedback Software Customer Experience 124

The Product Guy

FEBRUARY 18, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. View the live stream…. About The Product Mentor. Better Products. Better Product People.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Intercom, Inc.

OCTOBER 29, 2020

And so I worked with a whole bunch of companies in technology and financial services, consumer goods, helping them on things like growth strategy, developing new products, M&A. Stanford was actually the only business school that I applied to because I specifically wanted to move out to the Bay Area and move into tech full-time.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. Amazon is a multinational technology company known worldwide as a mega e-commerce marketplace. Britannica.com ). to get a feature done.”.

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

The Product Guy

MAY 15, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna enjoys creating new products and works at the intersection of the technology, design and strategy. Better Products.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Userpilot

SEPTEMBER 22, 2023

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It can be a roadblock when your team members lack technical expertise, leaving you dependent on developers. Let’s get started! Customization options on Appcues are limited to color, size, and style.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

FEBRUARY 28, 2024

Userpilot could be a better alternative to Pendo due to its advanced user onboarding , product adoption , product analytics , and user feedback capabilities. This helps you collect and review data all on the same platform. Mobile reviews. This leads to higher response rates and more accurate insights. Source: Pendo.

Data Visualization 90

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 90

Userpilot

AUGUST 14, 2024

It involves processes like market and customer research to understand customer needs, product differentiation and messaging , and marketing campaigns. Moving to the Product Operating Model by Marty Cagan With the rise of new competitors, disruptive technologies, and ever-increasing customer expectations, companies must adapt to thrive.

Data Visualization 84

Data Visualization Customer Feedback Analytic Tools Research Software 84