Userpilot

JULY 29, 2024

TL;DR Competitive analysis involves studying rivals' strengths and weaknesses to improve business strategies and stay ahead in the competitors' market. Identify direct and indirect competitors via market research to better position your product. Here’s a look at the main components of a competitive analysis report.

Data Visualization 87

Data Visualization Research Software Reporting Tools Feedback Software 87

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3 respectively.

Data Visualization 79

Data Visualization Analytic Tools Feedback Software Reporting Tools 79

The Product Coalition

JANUARY 3, 2020

With IoT security gateways and data analytics services, IoT service providers help to deliver differentiated services that boost the efficiency of the organization by reducing the overall cost. Contus Contus, a leading Software as a Product company provides Digital Engineering services for global Enterprises.

Analytic Tools 78

Analytic Tools Data Visualization Reporting Tools Artificial Inteligence 78

Userpilot

JULY 31, 2024

In today’s ultra-competitive landscape, your product development strategy is a roadmap that helps you navigate the journey from product idea to market success. TL;DR A product development strategy is a plan that outlines the process of turning an idea into a product and releasing it to the market. Not sure where to begin?

Analytic Tools 79

Analytic Tools Research Software Feedback Software User Testing 79

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. On G2, Heap and Google Analytics have ratings of 4.3 respectively.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Reveal

OCTOBER 29, 2021

Chartio is a cloud-based business intelligence and analytics solution that provides business teams with the tools and functionalities for data exploration and data visualization. Atlassian is an Australian company that builds platforms and tools for businesses and software developers.

Data Visualization 97

Data Visualization Analytic Tools Reporting Tools Research Software 97

Userpilot

OCTOBER 27, 2021

Choosing a digital adoption platform (DAP) can be tricky. WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. Whatfix is easier to implement, maintain, and integrate with other tools. Should you go with big names like WalkMe or Whatfix ?

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Reporting Tools 91

Mironov Consulting

AUGUST 29, 2023

 Renting (licensing) means we can put more of our own effort into market differentiators. Imagine we’re a SaaS company selling logistics software that helps companies track their shipments, warehouse inventory, goods reordering, and time-versus-shipping-cost analytics.  Our

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Engineering 52

Mironov Consulting

MAY 2, 2019

When we talk broadly and generically about product management, we assume that all products/services are similar enough that we can apply the same tools, techniques, financial planning models, design approaches, goals and metrics. To meet customer expectations for consumer-like software usability. To share data with partners.

Reporting Tools 91

Reporting Tools Analytic Tools Research Software Data Visualization 91

Usersnap

SEPTEMBER 29, 2022

Competitive analysis of current market offerings absolutely helps your SaaS company. In 2022, the competitive strategy is not as much about analyzing the market opportunities but focusing on the satisfaction of customers. SaaS growth is the change in product usage and payment transactions from a SaaS solution as a rate over time.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Modus Create

MAY 28, 2024

As Modus Create CEO Pat Sheridan succinctly puts it in his article on the top digital transformation trends , “As enterprise leaders, we need to figure out how AI augments and supports overall digital initiatives before blindly investing.” to “What should we consider?” There’s no doubt that a comprehensive AI strategy is critical.

Reporting Tools 64

Reporting Tools Research Software Data Visualization Weak Development Team 64

The Product Coalition

OCTOBER 11, 2019

In this article I want to introduce you to the 6 best platforms for attending these courses. Every platform offers a variety of product management courses. Coursera for Business: Coursera for Business is the professional learning platform from Coursera. You can decide between two different plans (Team and Enterprise).

Analytic Tools 60

Analytic Tools Reporting Tools Data Visualization Certifications 60

Usersnap

JUNE 14, 2024

Feedback is a critical component of any successful project, whether you’re developing a product, crafting a marketing campaign, or refining a service. Choose the Right Feedback Tools 3. Choose the Right Feedback Tools Selecting the appropriate tools for collecting and managing feedback is essential to streamline the process.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

The Product Coalition

MARCH 18, 2022

Founders with fresh capital and ambitious growth plans are deciding whether or not to double down on the core value proposition and find repeatable sales/marketing strategies for acquiring new customers. If you have an SMB or enterprise sales motion, deal win rates are another vital indicator. If they’re unhappy, they nearly always do.

Customer Experience 195

Customer Experience Onboarding KPIs User Testing Customer Feedback 195

The Product Guy

DECEMBER 6, 2018

That was an eye opener, as most of my life, I focused on jumping to solutions, but spent little or no time in defining them in the right way. After every discussion with customers, sales, service, leadership and my colleagues, I was left with a laundry list of problems that needed my attention.

Reporting Tools 140

Reporting Tools Customer Experience Product Manager Product Management 140

Mironov Consulting

MARCH 9, 2024

But this crude method can help us differentiate ¥24M from  ¥60M, create some daylight between A$ 50k and A$700k, sort 2 lakh tickets from 80 lakh tickets.    Suggestion/idea: “If we switched our reporting engine in the Cloud to ProductX, online reports would complete much more quickly. 

User Testing 59

User Testing Customer Experience Reporting Tools Technical Review 59

Userpilot

JULY 17, 2023

Enterprise companies with multiple or complex products tend to have larger product teams made up of specialists, while startups often have to cope with smaller structures where members perform numerous roles. In larger organizations, they may work side by side with QA engineers, product marketers , data analysts , or product ops managers.

Analytic Tools 76

Analytic Tools Feedback Software Research Software Product Research 76

Mironov Consulting

OCTOBER 7, 2020

I talk with lots of executives from the go-to-market side of the house who think that building serious software is as easy – and easily estimatable – as building a fence. Our digital compost bins are full of decomposing software. Would that it were so. So something new becomes the #1 top priority. How to communicate this?

Reporting Tools 137

Reporting Tools Weak Development Team Customer Experience Product Research 137

Revulytics

AUGUST 4, 2017

While most wouldn’t argue he was a serviceable baseball player, he was, on the other hand, the best basketball player in the world. Much like Jordan did, Microsoft can serviceably " play baseball" when it comes to collecting usage data and helping you unearth some insight. Differences in collecting and managing data.

Data Visualization 63

Data Visualization Reporting Tools Analytic Tools Customer Feedback 63

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Mironov Consulting

DECEMBER 5, 2023

  But it’s of zero help to Product, Engineering, Marketing, or other organizations that need to make choices about the few critical things we’ll do next year.    “Once Sales tells us which segments they will target, Marketing can design the right campaigns.”  ” What To Do?

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. Which is the better tool for user onboarding , as well as other use cases? Both Chameleon and Whatfix are SaaS tools that are used for user onboarding, user analytics, and user feedback. Try the best user onboarding tool for your SaaS now!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

APRIL 28, 2022

Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? Both products are digital adoption platforms.

Analytic Tools 80

Analytic Tools Feedback Software User Testing Customer Experience 80

Gainsight

MAY 8, 2019

Evaluating software is tough. Buying the wrong software and getting stuck with a product that doesn’t serve your needs. Schedule a demo of Gainsight PX or create a free account and see for yourself if this post is more than just marketing fluff. Pendo was originally created as a web analytics tool.

Analytic Tools 49

Analytic Tools Feedback Software Reporting Tools Data Visualization 49

The Product Guy

MARCH 16, 2018

By clearly articulating the customer and their needs as well as how the product solves these needs (and preferably better than anything else in the market), the product team can keep itself and its partner teams focused. For us, the first step was to engage the end users to learn about their day to day activities and pain points.

Product Strategy 98

Product Strategy Strategy Reporting Tools Feedback Software 98

Userpilot

JULY 20, 2023

If you’re here looking for a tool to implement customer self-service portals, chances are you’ve been struggling to build one by yourself. Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service.

Embedded Analytics 88

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 88

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. It might seem like a time sink at first, but thoroughly researching solutions will save you time in the long run. Gainsight PX is a complete Product Experience Platform.

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Brian Balfour

AUGUST 3, 2017

The difference between these two are not the common mantras of build a great product, product market fit is the only thing that matters, or growth hacking. In part five I covered Model Market Fit - your model influences the target market and vice versa. Marketo Their market is the enterprise.

Marketing 57

Marketing Outbound User Testing Reporting Tools 57

Usersnap

JANUARY 16, 2020

Reading and sorting through all the feedback you receive can be very time-consuming, and pivoting for trend reports is sometimes done more for show than for gaining a true understanding of the current state of things. A product manager’s best tool to manage customer feedback. Slack brings your team and tools together.”

User Testing 74

User Testing Customer Feedback Feedback Software Customer Experience 74

ProductPlan

JUNE 22, 2021

In fact, without them, the market would view the product as incomplete. Can you imagine a company that makes spreadsheet software releasing a product that doesn’t let users sum a column of numbers? In broad terms, we can break software product development into two types of requirements. Of course not. Privacy and security.

User Testing 52

User Testing Reporting Tools Customer Experience Document 52

Amplitude

JUNE 23, 2020

Available on the Enterprise, Growth, and Scholarship plans. Amplitude strives to deliver clear, actionable insights with every aspect of our platform. Available on the Enterprise, Growth, and Scholarship plans. Historical Count is more accurate than just differentiating between new and returning users. New in Analytics.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Userpilot

FEBRUARY 12, 2021

However, our State of SaaS Product Onboarding study we did in 2020 (2021 report coming soon!) We will then go over the marketing strategies for a freemium product and finally a decision guide to see if a free trial is more appropriate for your business. found something interesting to add to this debate. Table of Contents.

User Testing 97

User Testing B2C Reporting Tools Customer Experience 97

Roy Madden

MAY 27, 2021

In tandem with other market players, they help protect Australia’s national energy supply from cyber attacks. “We No matter how knowledgeable you are, cybersecurity at human speed can’t keep up with ransomware crews using increasingly complex software to manage their operations. Started using Feedly Cybersecurity: 2020.

Research Software 109

Research Software Reporting Tools Data Visualization Customer Experience 109

Under 10 Consulting

DECEMBER 28, 2019

Before the demands of others overwhelm you, you need to prepare yourself to be the business and market liaison to the product team. Reports from industry analysts may reveal new industry trends, and perhaps show how your company and products are influencing them. Update your market expertise. There’s so much to do.

Technical Review 52

Technical Review White Paper Product Manager Product Management 52

ProductBoard

DECEMBER 4, 2017

Today, the pace of the market has accelerated dramatically. Product Management Is Stuck In The Past Technology has changed a lot in the past few decades, and with it people have changed as well. Take your colleagues in sales, marketing, and support. After its launch, it took Facebook only five years to do the same.

Feedback Software 45

Feedback Software Research Software Reporting Tools User Testing 45

The Product Coalition

JULY 25, 2018

In the early stages of growth, losing customers might indicate that you do not have a product-market fit. On the other hand, if your product caters largely to enterprises, monthly churn as low as 1% might be acceptable. I’ll also discuss potential solutions for each of those reasons for churn.

Reporting Tools 60

Reporting Tools Onboarding KPIs User Testing Customer Experience 60

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? When choosing customer success software, consider: (i) ease of adoption, (ii) is it no-code?, (iii)

Analytic Tools 86

Analytic Tools Feedback Software Reporting Tools Data Visualization 86