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The overlooked differentiator: how customer support fuels success 

Alchemer Mobile

Why customer support is an overlooked differentiator Product features, pricing, and branding all play key roles in differentiating your organization from the laundry list of competitors, but theres one often-overlooked factor that can make or break customer loyalty: how well you support your customers. Want to continue reading?

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Product manager vs Program manager.what’s the difference?

Mind the Product

There are many management roles within an organization, and it could be difficult for someone to differentiate between job responsibilities between managers. One of the harder to differentiate management roles include product manager vs program manager. Is there really a difference between product and program?

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Product Differentiation – What Does Your Product Do Better?

BrainMates

Product Differentiation - What Does Your Product Do Better? However, in an increasingly competitive environment, it’s essential to satisfy these needs in a way that differentiates our offerings from those of our competitors. Reflecting on these questions can provide valuable insights into the landscape of product differentiation.

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10 Product Differentiation Examples From Famous Brands For Inspiration

Userpilot

Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? In this article, we’ll explore the types of product differentiation strategies and go over cases of real-world brands that have used these strategies to drive product growth.

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Monetizing Analytics Features

Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways.

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Ask the Community: What Do You Do When You Inherit a Giant Product Backlog?

Product Talk

Teresa’s Take: Differentiate Between Using Your Backlog as a Historical Record and a Source of Ideas for What to Build Next Next, Teresa weighed in with her take. You could also use ChatGPT, though Lucy wasn’t sure how it would handle being loaded up with significant amounts of data. Google will be able to tell you more options.

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Identifying a Great Product Manager

The Product Guy

What skills should you develop to differentiate yourself and accelerate your path to greater success? Good or great? Or something else? Watch as we learn more from product management expert, Alisa Warshawski.

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Monetizing Analytics Features: Why Data Visualization Will Never Be Enough

Discover which features will differentiate your application and maximize the ROI of your embedded analytics. But today, dashboards and visualizations have become commonplace. Turning embedded analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways.

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4 Approaches to Data Analytics

How do you differentiate one solution from the next? As the analytics landscape has evolved, application teams who need to embed dashboards, reports, and other analytics capabilities in their commercial and corporate applications can choose from dozens of solutions. You’ll learn: The evolution of business intelligence.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Brought to you by Logi Analytics.

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The Executive's Guide to Empathy-Driven ROI

This guide covers: Empathy as a differentiator. In this guide from UserTesting, learn why empathy is at the heart of your organization's success, and how to promote a more customer-centric culture that's constantly testing its products, services, and messaging to ensure a strong connection with customers. The ROI of customer empathy.

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The Business Opportunity of Embedded Analytics: New Findings from 500+ Application Teams

Speaker: Josh Martin, Director of Product Marketing, Logi Analytics

But most companies don’t realize that the features they embed and how they develop have a lasting impact on revenue, customer churn, and competitive differentiation. Embedded analytics has evolved from an afterthought to a necessity. The state of embedded analytics in 2018 is in flux.

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Rightpoint Launches Cadillac's Reimagined In-Vehicle Experience

Because experience - how we make people feel - is the final competitive differentiator for any organization. Every company is either an experience company today or will need to reinvent themselves to become one.

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Design Hacks for Non-Designers: Ask Expert Laura Klein

Speaker: Laura Klein, Principal at Users Know and Author of UX for Lean Startups

How to differentiate between necessary and nice-to-have features. Laura—principal of Users Know and author of Build Better Products and UX for Lean Startups—has over 20 years of experience helping companies innovate responsibly and improve their product development processes. What are the first steps in designing a user experience?

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The Art and Science of Explaining Your Product Strategy

Speaker: Jason Tanner, CEO of Applied Frameworks

He will differentiate product strategy, vision, and tactics with practical examples, as well as share approaches for effective communication within and beyond the team. During this interactive session, you will learn how to: Identify the elements of product strategy.