Intercom, Inc.

JANUARY 5, 2021

” The secret to shipping successful product, then, is clearly defining for your team the problem that you’re setting out to solve. A great problem statement supercharges product development. It inspires and guides your design team, it makes evaluation simple, and it creates direction for scoping and iteration.

Transportation 279

Transportation User Testing Research Software Travel 279

Roman Pichler

JULY 20, 2016

To help you develop your agile product roadmap, I have created a goal-oriented roadmap template called the GO Product Roadmap. I like to use my Product Vision Board to develop a valid product strategy. The best roadmap is worthless if the people required to develop, market, and sell the product don’t buy into it.

Roadmap 361

Roadmap Agile Technical Review Weak Development Team 361

Mind the Product

NOVEMBER 9, 2016

These business applications include everything from education, e-commerce, travel, communications, healthcare, job training, and data visualization, to almost anything else you can imagine. As we look at what it takes to develop non-gaming VR products, their separation from gaming becomes very important.

Weak Development Team 141

Weak Development Team Development Feedback Software User Testing 141

UX Planet

MARCH 29, 2025

There may be times when you question yourself, or someone on your team wonders, Why are we doing it this way? In any case, hang around because well go over why UX design strategy is crucial, how to create one, and what the problems arefor you, your team, and, most importantly, your customers. Heres the thingyoudo.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Product Talk

DECEMBER 9, 2020

For this story, we spoke with a product team leading the Digital Hotels vertical at Seera Group , a travel and tourism company based in the Kingdom of Saudi Arabia (KSA). Hope Gurion coached the Seera team using Product Talk’s Continuous Discovery Habits curriculum. Meet the Seera Hotels product team.

Travel 141

Travel Data Visualization Product Research Research Software 141

Intercom, Inc.

JANUARY 21, 2020

Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. If it’s one of the most common elements in our designs, why is it so often the last thing most teams focus on – if they focus on it at all? Travel: (Airbnb, Ryanair) 35.5%. Measuring the letters.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Roman Pichler

JUNE 4, 2018

Embracing new technologies like machine learning, micro services, big data, and Internet of Things (IoT) is part of that change, as is the introduction of agile practices including cross-functional and self-organising teams, DevOps, Scrum, and Kanban. Determine the Right Learning and Development Measures.

Product Manager 253

Product Manager Product Management Weak Development Team Management 253

Mind the Product

MARCH 9, 2017

They connect travelers to travel agents for hotels, restaurants, and any other travelling needs. They tend to be very good at product development, coding, and A/B testing. While it is extremely important to know where your expertise lies, it is also important to know how your team members perceive you.

Weak Development Team 100

Weak Development Team User Testing Product Research Travel 100

Intercom, Inc.

JUNE 14, 2018

Looking for an example of a happy, high performing product team? I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals. If you enjoy the conversation check out more episodes of our podcast.

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Weak Development Team CTO Coach Onboarding KPIs Fractional CTO 190

The Product Coalition

AUGUST 3, 2023

A compelling product vision is a guiding light, providing direction and purpose to the development process. The Importance of a Strong Product Vision A compelling product vision is a guiding star that aligns everyone involved in the product development process.

Vision 141

Vision Product Research User Testing Roadmap 141

Mind the Product

JUNE 25, 2019

It can happen in any team, even in teams with a commitment to diversity. We had completed a round of interviews and I wanted her to work on my team. The candidate was a senior designer who’d managed teams in very difficult large-scale companies and managed to generate great results. So why drop culture fit?

User Testing 189

User Testing Weak Development Team Customer Experience Airlines 189

Mind the Product

APRIL 13, 2020

Christina Wodtke’s path to her current standing as an established authority on the attributes of high-performing teams and the use of OKRs has been a roundabout one. She’s also due to deliver a workshop on how to design product teams with intention at MTP Engage Hamburg. So what about high-performing teams?

Technical Review 235

Technical Review Weak Development Team Travel Product Research 235

Roman Pichler

JUNE 6, 2023

Sue, the Scrum Master , wanted to help the development team get better at sprint planning. But the team still over-commits and under-delivers. Have you been travelling lately? Pete, the marketer, agreed to rework the marketing strategy to support the next major release. Instead, they may even get worse. How are you doing?

Construction 187

Construction Customer Feedback Framework User Testing 187

Product Talk

JUNE 5, 2024

Product trios are cross-functional product teams who are responsible for both deciding what to build and then building it. What about the other people on the team who aren’t part of the product trio? How can product trios adapt to remote work and distributed teams? Do product teams really work this way?

Product Research 269

Product Research User Testing Research Software Customer Experience 269

The Product Coalition

JANUARY 16, 2024

“Everyone has a plan until they get punched in the mouth” — Mike Tyson I’ve wrestled with weak roadmaps — even some downright disasters. Product managers and their teams start with enthusiasm, hit the ground running, and create a solid roadmap. Don’t get caught up in the moment; take the request away, sync with the team, then commit.

Roadmap 127

Roadmap Development Team Review Weak Development Team Technical Review 127

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. She has a big focus on people development, helping product managers and product leaders get better at their craft. I was a technical consultant back then, traveling to a lot of clients all over Europe.

Feedback Software 231

Feedback Software User Testing Product Research Research Software 231

Sachin Rekhi

DECEMBER 6, 2021

We experience these effects everyday when we use products like Uber, where the more drivers who join, the shorter your wait times; Slack, where the more team members that join, the quicker it is to communicate with more of your colleagues; and Airbnb, where the more travelers that join, the better the listing reviews. Tipping Point.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

Product Innovation Educators

MAY 3, 2021

Our guest, Jay Haynes, is helping that problem by creating the first and only JTBD software for product, marketing, and sales teams. It’s amazing how many teams disagree on whom their customer is. The market you’re in is the most important decision you can make as a product team. Everything starts with the customer.

Framework 181

Framework Weak Development Team Travel Customer Experience 181

Pragmatic Marketing

NOVEMBER 9, 2009

While software development teams have been moving toward agile methods for years, many product managers are only now becoming aware of it. An agile approach applies collaborative and continuous improvement concepts to software development. It seems that agile teams do everything in a new way. What is a product owner?

Weak Development Team 70

Weak Development Team Agile Research Software Reporting Tools 70

The Product Coalition

JULY 29, 2021

Complexity Does Not Need To Look Complex Photo by Karina Zhukovskaya from Pexels You are still on a high from developing that elegant Product idea that would solve all your users’ problems. People working with you daily have traveled that bumpy road by your side. But the investment is high and you need to convince the higher-ups.

Weak Development Team 157

Weak Development Team Construction Data Visualization Customer Experience 157

Mind the Product

JANUARY 21, 2020

The fox terrier travels everywhere with him – to London once a week, wherever it is, where Joe goes, he goes. Joe coaches and mentors product teams, supporting them to make good decisions and good user-centred design choices. I’ll be told ‘we’re not shipping stuff when we should, UX is poor, we’re struggling to keep staff’.

Banking 168

Banking Weak Development Team Workshop Customer Experience 168

UX Planet

NOVEMBER 4, 2024

Let’s first look at what bad usability could be costing you, and how it could benefit your organisation. Potential negative impacts Here are some potential impacts of poor usability: Loss of business  — if your website is hard to use, some visitors will abandon it for a competitor.

User Testing 75

User Testing Product Research Reporting Tools Testing 75

Mind the Product

JULY 25, 2018

This year, I travelled from Berlin to Silicon Valley and interviewed 15 product management experts from Google, LinkedIn, Salesforce, eBay, and other companies, to learn about how they build successful products that serve millions of people every day. You want to steer the team into the greenfield area where big ideas live.

Weak Development Team 142

Weak Development Team Analytic Tools Research Software Construction 142

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. Onboarding, but make it remote. So it was an obvious choice.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Mind the Product

FEBRUARY 21, 2017

Last summer he and a brand new team were challenged by Telenor to tackle smartphone users, especially in Asia, who don’t use data because of a fear of large unexpected bills. To tackle the problem faced by the “billshock” customers, Osama’s team developed a pay as you go experience based on application usage.

User Testing 144

User Testing Research Software Analytic Tools Data Visualization 144

Mind the Product

JANUARY 28, 2020

Essentially a day one mindset asks a question: What are you capable of doing today, given all the lessons you’ve learned and skills you’ve developed; all the resilience and appropriate emotional states you’ve built up; and the network you’ve established, as you face down today’s challenges and opportunities? How can you Create day one?

Weak Development Team 171

Weak Development Team User Testing Travel Workshop 171

The Product Coalition

FEBRUARY 24, 2023

The Scribe Product Owner A scribe is like a really poor waiter in a restaurant. A scribe just takes your order regardless, of whether it’s a good or a bad idea, they don’t add any value. A coping strategy is if you are a proxy or a scribe or even a business representative, become a developer on the team.

Weak Development Team 142

Weak Development Team Customer Experience Vision Data Visualization 142

bpma ProductHub

NOVEMBER 14, 2016

Asking people to use a product at a specific time because that’s when the research team could get access to a facility (or arrive at the participant’s home or workplace) we know results in forced and unnatural behaviors that are divorced from the real reasons and context associated with real product usage. Could we solve them all?

User Testing 150

User Testing Product Research Data Visualization Customer Feedback 150

Product Talk

JANUARY 19, 2022

I teach teams that business outcomes are derived from your business model. My business model formula looked something like this: # of teams in my coaching program x price per team. Increasing the number of teams that I coach would increase both revenue and impact. I can only work with so many teams at once.

Product Research 225

Product Research Workshop Weak Development Team Books 225

Intercom, Inc.

JUNE 13, 2018

Get comfortable traveling to your audience rather than expecting them to come to you. Get comfortable traveling to your audience rather than expecting them to come to you, whether that’s conferences related to your product or meetups organised by like-minded people. You can gain a lot for free, and you can give a lot for free.

Events 205

Events Branding Customer Experience User Testing 205

The Product Coalition

FEBRUARY 2, 2023

As product managers, it’s our job to develop solutions that solve real problems for our customers and create value for the business. Chances are, it might have been because the team wasn’t using the hypothesis-driven approach correctly. But with so many potential ideas to pursue, how do you know which ones are worth pursuing?

User Testing 156

User Testing Feedback Software Product Research Research Software 156

Product Innovation Educators

MAY 3, 2021

Our guest, Jay Haynes, is helping that problem by creating the first and only JTBD software for product, marketing, and sales teams. It’s amazing how many teams disagree on whom their customer is. The market you’re in is the most important decision you can make as a product team. Everything starts with the customer.

Framework 156

Framework Weak Development Team Travel Customer Experience 156

Mind the Product

MAY 16, 2018

But, when asked about the greatest moment of the turnaround, Mulally says it was when his executive team started being comfortable enough with him to tell him the truth. Poor-performing companies’ employees were 79% more likely to have low overall self-awareness than those at firms with robust ROR. What is Self-Awareness Anyway?

Weak Development Team 120

Weak Development Team Automotive Data Visualization Feedback Software 120

The Product Coalition

APRIL 2, 2018

Traditionally Product Managers come from a design or development background, find they are good with people, and evolve their role into a Product Manager position. Team orientated. A Product Manager is the Swiss army knife of the team. It’s design, some development, and a sprinkle of marketing. Communication.

Travel 60

Travel Feedback Software Weak Development Team Product Manager 60

Arkenea

JANUARY 25, 2025

Key audiences to note during the e-prescription software development are the elderly, chronic disease, and bedridden patients. The cost of custom e-prescription software development is around $20,000 to $700,000 or more. The cost depends on the team, features, functionalities, and the time required to wrap up the development process.

Reporting Tools 52

Reporting Tools Software Development Software Developers Feedback Software 52

UX Studio

MAY 29, 2018

But team building retreats can do exactly that. Every six months, our whole UX team travels to a remote location in Hungary’s countryside for two days to have fun and decide together about our big goals. These team building retreats play an important part in UX studio’s culture. Bold proposal, right?

Weak Development Team 88

Weak Development Team Workshop Travel UX 88

Intercom, Inc.

FEBRUARY 4, 2021

Adapting to remote work and eschewing business travel has forced a change – the events of the last year has already fundamentally changed how and where we do business. We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software.

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Reporting Tools Transportation Travel Data Visualization 183