Intercom, Inc.

AUGUST 11, 2020

It was first proposed after Benjamin Whorf, a fire safety inspector at the time, observed how oil workers treated empty oil barrels as less hazardous than full oil barrels, despite them being equally flammable due to the traces of oil remaining in them. She published it in our Slack channel with over 200 members. Know the scope of the issue.

Technical Review 289

Technical Review Software Review Systems Review Fractional CTO 289

Mironov Consulting

OCTOBER 19, 2022

1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This " Code creators own quality.*  Here’s my thinking. [1]

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. With the support of the SDLC, You can track and control your calendar, and increase productivity and speed of development. It helps us meet customers’ demands, needs, and expectations.

Feedback Software 141

Feedback Software Reporting Tools Software Developers Software Development 141

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Changes can be large or small, which depends on the software projects.

Reporting Tools 134

Reporting Tools Software Developers Software Development Feedback Software 134

The Product Bistro

NOVEMBER 19, 2018

Its premise was that developers should always have the fastest, best hardware to minimize down time. Waiting 12 seconds to compile a module was too long, and encouraged the developer’s attention to stray to Reddit, or some other time suck, and then they would lose a half hour. A while back, I read a blog that got me thinking.

Customer Experience 195

Customer Experience User Experience Software Review User Testing 195

Intercom, Inc.

AUGUST 17, 2020

And while machine translation is often suited to live conversations due to the importance of responding in real-time, anything less than human translation for knowledge base articles and onboarding flows won’t make for a good customer experience – and will inevitably result in low engagement and adoption rates.

Research Software 276

Research Software User Testing Software Review Customer Experience 276

Intercom, Inc.

AUGUST 11, 2021

Production is the only place where your code, infrastructure, and customers come together to represent objective reality. It’s only in production that you can truly validate the performance and correctness of your code, and learn how your customers use your product. We all deal with business-critical legacy systems from time to time.

Data Visualization 282

Data Visualization Reporting Tools Software Review User Testing 282

Intercom, Inc.

AUGUST 6, 2019

When you talk about the types of problems you tackle, and therefore the impact that you have, the conversation should not be solely limited to the work you do within a text editor or integrated development environment (IDE). Having engineers proactively answer new hires’ common questions (“How do I set up my developer environment?” “Who

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

Split

MARCH 1, 2023

Feature Toggles, or feature flags as they’re often called, are a powerful tool for software engineers. If used properly, they can be an invaluable asset to the development process. Feature toggles have become increasingly popular among software developers. This is a significant time saver and life saver. Take notes!

Software Review 98

Software Review Software Developers Software Development Systems Review 98

UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. They speed up the design process and help designers and developers deliver solutions faster. Soon, the design team will likely need to train an artificial intelligence system.

Analytic Tools 98

Analytic Tools Systems Review Data Visualization Software Review 98

The Product Coalition

JANUARY 28, 2021

They’re so common that the US Department of Commerce concluded that “software bugs, or errors, are so prevalent and so detrimental that they cost the US economy an estimated $59 billion annually or about 0.6% Most tech products are heavily software or technology-based. Testing, but testing too late in the development process.

Reporting Tools 183

Reporting Tools Software Review Technical Review Systems Review 183

Product Talk

MAY 15, 2024

This meant that they could attach information like the user ID to the Typeform page and review it as part of the responses users provided. Tweet This While this system wasn’t perfect, it worked pretty well for Ellen’s needs. With the user ID, they could look the person up in Amplitude and see how active a user they were.

Product Research 299

Product Research Feedback Software Analytic Tools User Testing 299

The Product Coalition

MAY 19, 2022

A warehouse management system will help to organize the workflow effectively. What is a warehouse management system? A warehouse management system combines software, specific devices (for example, data collection terminals with a scanner), and IoT sensors to track inventory information.

Analytic Tools 126

Analytic Tools Systems Review Data Visualization Software Review 126

The Product Coalition

MAY 24, 2023

Casino Game App Development — An Ultimate Guide for Game Enthusiasts So the result is? Currently in this modernized world, coding and software development has come into the limelight, but before the rise of technology, there have been several offline sources that let people play live casinos. Quite Profitable!

Software Review 140

Software Review Development Technical Review Customer Experience 140

Imaginary Cloud - Design

APRIL 29, 2021

Despite requiring very different skill sets, web design and development are sometimes automatically associated with each other. They are tremendously important to build a prosperous digital product, but web design and development do not share the same concerns and priorities within the process - their responsibilities also differ.

Research Software 142

Research Software Software Review Development Web Development 142

Alchemer Mobile

NOVEMBER 10, 2022

Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

UX Planet

SEPTEMBER 3, 2024

This article reviews 3 popular contribution models: 1. It uses the hybrid model of contribution where the central design system team is responsible for the overall direction. This hybrid model helps the design team keep the system accurate and useful. This hybrid model helps the design team keep the system accurate and useful.

Systems Review 98

Systems Review Software Review Technical Review Healthcare 98

Roman Pichler

APRIL 2, 2019

This is true for product people and development team members alike in my experience. One company I worked with, for example, assigned developers who had worked on enterprise systems using an ancient programming language to develop a brand-new, embedded product with the latest technologies. 2 Don’t Scale Prematurely.

Feedback Software 223

Feedback Software Research Software User Testing Customer Experience 223

Product Talk

MARCH 13, 2024

Instead, they hand off work from team to team—the back-end engineers design the data model and system architecture, the front-end engineers build the interface elements, the mobile engineers work toward feature parity, etc. Sam created a diagram to help demonstrate the benefits of organizing teams by value stream as opposed to code base.

Research Software 318

Research Software Weak Development Team Feedback Software User Testing 318

Intercom, Inc.

MAY 25, 2022

Today, our systems dynamically scale to serve about 50,000 web requests per second at peak, 26,000 background jobs per second, and 11,000 public API requests per second – demonstrating our ability to continuously scale to meet the requirements of modern enterprises. At Intercom, we aim to run less software. Can Intercom do that?

Reporting Tools 252

Reporting Tools Customer Experience Data Visualization Software Review 252

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. Since then most of our developers kept Google Chrome as their primary browser. With the built-in developer tools, there seems to be no further need for more tools. 16 of the best Google Chrome Extensions for developers.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Intercom, Inc.

JANUARY 21, 2020

“Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? And beyond code, beyond visuals and interactions, what do they all have in common with each other? This begs the question: how should an app developer make decisions about the amount of text to show and its quality?

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

UX Planet

SEPTEMBER 10, 2024

The effectiveness of a design system cannot be assumed; it must be actively measured and optimized over time. A robust design system should not only streamline design and development processes but also ensure scalability as the organization grows, adapts to new platforms, and handles diverse product requirements.

Analytic Tools 108

Analytic Tools Feedback Software Systems Review Data Visualization 108

The Product Coalition

MARCH 9, 2021

All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing. Before you start planning your budget, let’s see why Uber is so popular and discuss what you need to develop a React Native app like it. yeah, don’t forget to develop a version for drivers.

Reporting Tools 168

Reporting Tools Weak Development Team Development Technical Review 168

Roman Pichler

FEBRUARY 9, 2022

For example, I’ve seen organisations where the Scrum Masters work with HR and the development teams to recruit new team members. Process and collaboration : Teach agile values, principles, and practises to the product owners, development teams, stakeholders, and management. Meetings : Prepare and facilitate meetings.

Reporting Tools 339

Reporting Tools Feedback Software Weak Development Team Product Research 339

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. It’s marketing. The bad news? The good news?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Intercom, Inc.

DECEMBER 17, 2018

The research process for even small purchases can be long and difficult: there are reviews to read, content to consume, docs to check, and questions to be asked. Your live chat software can also provide self-service options to help customers find what they need on their own. How live chat fits with evolving customer service needs.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 133

Reporting Tools Agile Feedback Software User Testing 133

UX Planet

SEPTEMBER 8, 2024

Image by Cody Cai Design system governance models help organizations manage and maintain design systems across teams and products. There are three popular models —  Solitary , Centralized , and Federated  — each offer different approaches to how design systems are governed within an organization. Image by Nathan Curtis.

Reporting Tools 105

Reporting Tools Feedback Software Government Systems Review 105

Intercom, Inc.

JUNE 15, 2022

Focusing on the onboarding process at the beginning of new product development is critical to overcoming this. We considered two perspectives from the very beginning of our product development: What core features does the product need for our customers to use it every day? Finding a champion to implement Switch.

User Testing 194

User Testing Customer Experience Weak Development Team Customer Feedback 194

The Product Coalition

DECEMBER 23, 2021

When it comes to building financial software, the importance of great design skyrockets. To deliver complex financial solutions with an engaging design at the core, make clients fall in love with a product, and cultivate trustful relations with the audience, businesses can introduce QA to strengthen the development process.

Weak Development Team 175

Weak Development Team UX User Testing Technical Review 175

Split

FEBRUARY 23, 2023

The usage of a single, common codebase by all developers on a team is emphasized by the software development method known as trunk-based development (TBD). Instead of building feature branches, developers use this method to commit changes straight to the trunk, often known as the main branch. What’s CI/CD?

Feedback Software 96

Feedback Software Software Review Development User Testing 96

Intercom, Inc.

OCTOBER 27, 2022

While in the early 2010s, the SaaS startup scene in France was not as developed as in the U.S., If you’re running a business, especially in banking or fintech, it’s important to do due diligence and verify the identity of a customer to assess the risk they pose to your business. I was passionate about tech and coding.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Alchemer Mobile

MAY 19, 2021

Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Intercom, Inc.

MARCH 31, 2020

From empowering teachers who need to move their classrooms online to providing free, safe transportation to healthcare workers to helping doctors remotely monitor their patients’ systems, these companies are doing amazing things. Many medical offices and hospitals are extremely crowded due to COVID-19.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc. Ahrefs – SEO.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223