Intercom, Inc.

JUNE 3, 2021

That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. We’ve been focused mostly on looking at how we can grow our team and what might new teams do and what might new people do.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

The Product Coalition

JUNE 17, 2019

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. This experience has led to several key insights: You Don’t Need a Large IT Department “We operate in small teams. To begin with, the development of new functionality requires considerable resources, including people.

Banking 107

Banking Development Team Review Software Review Technical Review 107

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said   What BigCorp demands, BigCorp gets.  Hitting

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

APRIL 23, 2018

But, you do need some level of financial help from an expert, someone who can cast a trained eye on your cash flow, margins, key performance indicators, and overall profit picture while you concentrate on your team, your products, and your strategies for growth. If you run a midsize to middle market business, you probably have a CFO.

Systems Review 60

Systems Review Development Team Review Customer Experience Finance 60

ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. It’s allowing each team to really find what’s going to work best for them. Let’s go ahead and dive in.

Product Research 325

Product Research Data Visualization Research Software Analytic Tools 325

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Arkenea

MARCH 29, 2025

So, to safeguard ePHI (Protected Health Information) from cyber attacks, healthcare organizations and medical software development companies are imposing strict HIPAA compliance regulations. These companies are trained to handle risks, and security issues, and offer a solution to counter complaint problems.

Technical Review 52

Technical Review Software Review Development Team Review Reporting Tools 52

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

Gainsight

FEBRUARY 27, 2025

Driven by a passion for making data actionable, Cummings advanced through the ranks in Customer Success, working diligently to bridge the gap between raw analytics and meaningful human experiences. This model not only provides companies with access to untapped talent, but also fosters a culture of giving back and professional development.

Data Visualization 52

Data Visualization Customer Experience User Testing Technical Review 52

Amplitude

DECEMBER 7, 2020

The Solutions Consulting (SC) team is a vital part of that vision, and I’m thrilled to have a hand in making it come to pass. Sales Team: I was mightily impressed with the Sales/SC Leadership I met during my due diligence. As I’ve gotten to know more and more of the team, I’m really excited about our team.

Reporting Tools 52

Reporting Tools Technical Review Development Team Review Consulting 52

ProductPlan

NOVEMBER 19, 2021

Who will we want to include in our cross-functional product team? How should we arrange the strategy, brainstorming, and planning meetings for this team? What mechanism will we use to review and weigh priorities on what to build? The steps include the following: Building your cross-functional team. Other methods?

Research Software 59

Research Software Analytic Tools Systems Review Development Team Review 59

Gainsight

MARCH 19, 2020

And that’s driven thousands of customer success professionals who were used to seeing their clients and teams every day to learn the ins and outs of “virtual” CS. Thanks to many, including Marco Innocenti and the team at Zoom, as well as Jay Nathan. Get your team on the same page about customers. Watch the recording here!

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

UX Studio

MARCH 4, 2019

Web designer vs web developer – as a UX designer, I counter this match daily. But truly, the phrases don’t stop here, we have visual designers, front-end developers, back-end developers, UX designers (like me), et cetera. A developer friend of mine met with a client a couple of months ago.

Web Developers 46

Web Developers Web Development Development Team Review Weak Development Team 46

The Product Coalition

MAY 18, 2016

My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. One project was about pre-IPO funding for which I had to do a lot of financial modeling, due diligence, and third party negotiation. It’s a tough job, but worth it!

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

ProductPlan

AUGUST 12, 2024

Prioritization Board Ensure your team is spending time on things that matter—backed with data Unlimited Viewers Give your stakeholders an easy way to view and provide feedback. Advance Admin Management Organize users into teams, with multiple admins to enforce standardization with a centralized tag manager.

Reporting Tools 52

Reporting Tools Feedback Software Analytic Tools Data Visualization 52

ProductPlan

MARCH 14, 2023

Regardless of their scale and scope, they’re all products with production schedules, marketing plans, sales teams, logistics specialists, and—in most cases—product managers. They should love learning and be diligent students of the science, trends, regulatory bodies, and insurance markets relevant to their firm’s business.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Userpilot

JULY 5, 2022

The product team needs to know use cases when developing new features and tools, while the sales team needs to know users’ pain points when booking demo calls. . CSMs should diligently monitor metrics and usage data that often bring to light underlying issues or red flags. Focusing only on goals. Not automating enough.

Feedback Software 52

Feedback Software Customer Experience User Friction User Testing 52

Gainsight

JUNE 4, 2019

We wanted to save a spot on the biggest stage in customer success to honor teams that made an impact in four different categories over the last year. The Human First Award: This one honors the team that showed an uncompromising dedication to the success of the individuals in their organization, their customer base, or their community.

Development Team Review 8

Development Team Review Technical Review Software Review Customer Experience 8

ProductPlan

AUGUST 12, 2024

Book a Consultation Enterprise Growth Platform Capabilities Product Strategy Set clear objectives based on your product strategy to empower teams and stakeholders, and guide decision-making to drive value. Advance Admin Management Organize users into teams, with multiple admins to enforce standardization with a centralized tag manager.

Reporting Tools 40

Reporting Tools Feedback Software Analytic Tools Data Visualization 40

Department of Product

MARCH 28, 2022

The types of trends that matter to product teams So if we agree that staying on top of trends matters, the question then is, what types of trends should we bother staying on top of? In a product development context, and particularly with reference to technologies, this can be problematic. Others will fail.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

UX Studio: Product Management

MARCH 31, 2019

This article will guide you on how to spot the best user experience team to hire. I’m going to talk about choosing a team that will deliver you a great digital product experience. Why the best SF companies work with remote UX teams. These teams like to write about how they do design and hate to do music video–style showreels.

UX 65

UX User Testing Technical Review Development Team Review 65

Sequent Learning

NOVEMBER 20, 2018

Before you go through the training, I’d like to share some ideas with you on how you can best leverage what you’ll learn to impact your career. Think back on some past professional development courses you’ve participated in… did you apply all (or any) of the concepts into your daily work life? Great, we’re glad to have you!

Workshop 40

Workshop Weak Development Team Development Team Review Customer Experience 40

iTexico Design

SEPTEMBER 2, 2019

But have you had any official training in problem-solving? Defined by them in simpler words, it’s “a short exercise to solve internal team problems as fast as possible”. It takes between 40 to 60 minutes and always leaves the teams with precise, actionable results. Some outcomes are: Align your team on one specific topic. *Not

Customer Experience 40

Customer Experience Development Team Review Systems Review User Testing 40

iTexico Design

SEPTEMBER 2, 2019

But have you had any official training in problem-solving? Defined by them in simpler words, it’s “a short exercise to solve internal team problems as fast as possible”. It takes between 40 to 60 minutes and always leaves the teams with precise, actionable results. Some outcomes are: Align your team on one specific topic. *Not

Customer Experience 40

Customer Experience Development Team Review Systems Review User Testing 40

Sequent Learning

FEBRUARY 2, 2021

JJ is also a serial entrepreneur, co-founding a healthcare technology company as well as a product development and talent management consultancy. Kanban boards, scrum masters, story points, development velocity, and so on. . Listen to Masters of Product Management Podcast Episode 067. How to prioritize a backlog.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Software Review 52

Andrew Chen

SEPTEMBER 4, 2018

And I think the similar kind of analysis you can do for B2B companies is for products that have different sized teams using it. If you have a really large team that they are all using a product, well, are they all using the product more as a result? And you can start to draw conclusions, sort of a natural A/B test in order to do that.

User Testing 75

User Testing Marketing Customer Experience Analytic Tools 75

Business of Software Conference

NOVEMBER 28, 2019

It’s an online website which is really a catalogue for cloud services and products and consultants and developers to build Government digital and cloud implementations and I think it’s transacted over £3 billion since it started. Sometimes they’re called Team Leaders, District Managers they can be called.

Research Software 40

Research Software Analytic Tools Data Visualization Software Review 40