Development Team Review Presentation Software Review 
Intercom, Inc.
FEBRUARY 26, 2018
The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.
Intercom, Inc.
DECEMBER 2, 2021
From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.
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Sachin Rekhi
OCTOBER 15, 2018
I've long believed that the most innovative products are built by teams who innovate on the very process by which they develop those products. Ken goes through the many challenges and subsequent iterations to address those challenges with building the first keyboard to be presented only on a glass display.
Modus Create
JUNE 1, 2020
The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. The Modus threat modeling process uses several iterative steps that start with a discovery stage and ends with a final presentation. Who are the actors?
Mironov Consulting
FEBRUARY 9, 2023
2] software product companies should almost never make changes for a single customer , no matter how big the deal. But But many GTM folks come from software services companies whose bread and butter is building exactly what one client will pay for. The That slashes the work to <600 hours/week/product manager.
Mironov Consulting
DECEMBER 29, 2022
Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue. Or What do I mean by software product vs software services ? A billable). Building
Intercom, Inc.
DECEMBER 9, 2022
And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. We didn’t give it this supervised learning where you code in a definition of sadness or happiness. It would be great.”
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