ProductPlan

JANUARY 21, 2020

A few years ago, I was the acting product manager at a startup, developing an enterprise software product. Building the product was hard: it was taking longer to develop than everyone expected (of course). I heard requests from customers, domain experts, consultants, our development team, and internal stakeholders.

Development Team Review 98

Development Team Review Software Review Fractional CTO CTO 98

Modus Create

JUNE 1, 2020

The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. Phase 1: Due Diligence and Discovery. Due diligence comes first but has its origins in other engagements Modus has conducted over the years.

Software Review 58

Software Review Technical Review Systems Review Development Team Review 58

Product Talk

JANUARY 13, 2016

Most teams make one of the following two mistakes: They either gate releases with an A/B test trying to understand whether or not the feature had the intended impact or they test variables blindly hoping to stumble upon a better variation. Dewey would advise us to diligently assess a collection of facts. – Tweet This.

Product Research 125

Product Research Customer Experience Development Team Review Software Review 125

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Development Team Review Research Software 76

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

ProductPlan

JUNE 1, 2023

Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Sachin Rekhi

JANUARY 25, 2010

Though full scale development is usually left for after the EIR period is over. EIRs typically bring these companies in as potential deals for the VC firm and spends their time doing due diligence and vetting the startup as well as deciding if its a good fit for them. EIR serves as part of the investment team.

Development Team Review 60

Development Team Review Startups Positioning Market Research 60

Intercom, Inc.

JUNE 2, 2022

From the CEO and the management team to the intern fresh out of college, every employee or business owner has unique qualities that position them to bring excellent customer experiences to life. No, “I get to be a part of this team, and we get to make an impact on people.” Liam: That’s fantastic.

Customer Experience 223

Customer Experience User Testing Development Team Review Books 223

Userpilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. Your job here is to provide content that positions your product as the best fit, so it stands out (e.g. Review stage (BoFu). Collaborate with the sales team to generate high-quality leads and boost revenue directly.

B2B 105

B2B Analytic Tools Feedback Software Data Visualization 105

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. The Product Team’s Role in Customer Experience Strategy.

Customer Experience 71

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 71

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Amplitude

DECEMBER 7, 2020

The Solutions Consulting (SC) team is a vital part of that vision, and I’m thrilled to have a hand in making it come to pass. Sales Team: I was mightily impressed with the Sales/SC Leadership I met during my due diligence. As I’ve gotten to know more and more of the team, I’m really excited about our team.

Reporting Tools 52

Reporting Tools Technical Review Development Team Review Consulting 52

Gainsight

FEBRUARY 27, 2025

Driven by a passion for making data actionable, Cummings advanced through the ranks in Customer Success, working diligently to bridge the gap between raw analytics and meaningful human experiences. This model not only provides companies with access to untapped talent, but also fosters a culture of giving back and professional development.

Data Visualization 52

Data Visualization Customer Experience User Testing Technical Review 52

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Stage 1: Reviewing the applications. When hiring product team members I’m also looking for adjectives and verbs that convey patience, curiosity, and a humble style. Are they team players?

Development Team Review 52

Development Team Review Weak Development Team User Testing Technical Review 52

Amplitude

MAY 17, 2017

Your web analytics team comes to you with a surprising revelation. In a career that spanned from the 1950’s to the early years of the 21st century , Twyman contributed to the technical and methodological development of the field for both TV and radio measurement in the UK. If it isn’t wrong, you probably knew it already.”.

Data Visualization 71

Data Visualization Analytic Tools Software Review Technical Review 71

The Product Coalition

JUNE 24, 2021

In this article, we want to tell you about what happened behind the scenes, including the deck we presented to the Benchmark team. This is what happened again with the Benchmark team. It’s about showing that you have identified your positioning. That’s why we include the appendices along with the deck. for our community.

Feedback Software 101

Feedback Software Software Review User Testing Development Team Review 101

Mixpanel

NOVEMBER 8, 2022

VCs look for signals that you have the right product, in the right market, at the right time, with the right team at the helm. Net Promoter Score, Customer Satisfaction Score, Review scores or star count, Happiness rating The product metrics that Bessemer Venture Partners love to see before investing.

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

Roy Madden

SEPTEMBER 29, 2017

With more than 1,000 organizations relying on Feedly Teams for connecting to the content they need to accelerate research, marketing, and sales, we are growing our customer success team to continue to deliver a 7-star onboarding and support experience. Feedly is uniquely positioned to seize this opportunity. WHY FEEDLY?

Development Team Review 41

Development Team Review User Testing Customer Feedback Customer Experience 41

Pragmatic Marketing

SEPTEMBER 16, 2009

Eighteen months ago, I was part of the founding team at a cutting-edge technology start-up. During the first few weeks, as I lined up and conducted dozens of prospect, industry, and expert interviews, the founder hired a talented senior engineering team, and the company was formed. It’s all about the team.

Agile 70

Agile Development Team Review Systems Review Technical Review 70

Oren Steinberg

DECEMBER 27, 2017

A nice starting point is to define the Role of Business Development as Filtering and Building partnerships that further the organization towards its goals. You first need to plan what type of partnerships your business needs, and only then you can engage the market and review the partnerships’ opportunities.

Development Team Review 61

Development Team Review B2C User Testing B2B 61

ProductPlan

NOVEMBER 11, 2019

Some will delight and engage the executive team by taking a high-level approach and focusing on goals and strategy. Others dive into the specifics and make engineering teams happy since they’re so detailed. Decide whether it’s increasing a positive (growth, revenue, page views, etc.) Don’t out map your team’s capabilities.

Roadmap 87

Roadmap Data Visualization User Testing Technical Review 87

Gainsight

MARCH 19, 2020

And that’s driven thousands of customer success professionals who were used to seeing their clients and teams every day to learn the ins and outs of “virtual” CS. Thanks to many, including Marco Innocenti and the team at Zoom, as well as Jay Nathan. Get your team on the same page about customers. Watch the recording here!

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

Roy Madden

OCTOBER 2, 2016

We are a small team of passionate engineers, designers, product managers and customers success heroes, where everyone has a voice and an impact. We take care of our team. Work closely with the feedly product and management team to identify pieces of content that can help serve the community. Update: Oct 6th 2016.

Development Team Review 40

Development Team Review White Paper Blog Presentation 40

ProductPlan

MARCH 7, 2019

They sum up your entire vision for the product in a single visual, which represents the go-forward plans for developers, testers, marketers, salespeople, etc. All of this while aligning the strategy of the executive team with specific product releases and features.

Roadmap 84

Roadmap Technical Review Development Team Review Presentation 84

Pragmatic Marketing

NOVEMBER 21, 2018

According to Pragmatic Marketing’s research, Product teams spend 73% of their time on tactical activities. Loop In the Teams Who Will Use Your Data. While this is a no-brainer when it comes to managing product development, make sure you take the same approach for customer testing. There’s also the issue of time.

User Testing 70

User Testing Product Research Customer Experience Data Visualization 70

Clinton M. Padgett

OCTOBER 13, 2021

There are many, but let’s consider three powerfully positive consequences that happen when face-to-face collaboration is prioritized: Eliminate the Source of Misunderstandings & Incorrect Assumptions. When project teams do not meet face-to-face for formal planning sessions, everything happens virtually. It’s as simple as that.

Development Team Review 52

Development Team Review Technical Review Positioning Technology 52

Userpilot

JULY 25, 2024

Entry-level positions might start around $22,529 , while mid-career professionals with 3-6 years of experience can earn closer to $37,175. They work collaboratively with the product team to translate user insights into actionable product enhancements. Junior vs. Senior : Experience plays a significant role.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

JULY 28, 2024

Entry-level positions might start around $22,529 , while mid-career professionals with 3-6 years of experience can earn closer to $37,175. They work collaboratively with the product team to translate user insights into actionable product enhancements. Based on data across hiring platforms like Glassdoor, Indeed, etc.,

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

PMLesson's Ace the PM Interview

DECEMBER 4, 2020

As the name of the position suggests, program sense is an integral part of a technical program manager's day-to-day. These are: Influence: As a TPM, a crucial aspect of the position is influencing and persuading the relevant teams and stakeholders to take the necessary actions to accomplish certain goals.

Technical Review 52

Technical Review Development Team Review Systems Review Software Review 52

Ronke PM

FEBRUARY 26, 2023

Hire from diverse communities so your teams and organization can represent your customer segments. Use your position to lift others up as others have done for you. Therefore, product managers must be empathetic, diligent, and proactive in meeting customers' needs. Use your position to lift others up as others have done for you.

Leadership 52

Leadership Development Team Review Technical Review Reporting Tools 52

Gainsight

JUNE 4, 2019

We wanted to save a spot on the biggest stage in customer success to honor teams that made an impact in four different categories over the last year. The Human First Award: This one honors the team that showed an uncompromising dedication to the success of the individuals in their organization, their customer base, or their community.

Development Team Review 8

Development Team Review Technical Review Software Review Customer Experience 8

UX Studio: Product Management

JULY 29, 2020

Hired as external consultants, researchers, and product designers, sometimes we are asked to join an existing product team and help in transforming an organization from the inside. . Understanding the team and the context they operate in is the starting point before trying to change anything. Find purpose .

Leadership 56

Leadership Research Software Development Team Review Product Research 56

PMLesson's Ace the PM Interview

JUNE 10, 2020

Many times data scientists are charged with communicating their findings with several other teams, many of whom may be as technical as they. For example, imagine our Amazon data scientist has collected their data, built a model, and has developed some predictions and forecasts using it.

Data Visualization 52

Data Visualization Artificial Inteligence Analytic Tools Research Software 52

PMLesson's Ace the PM Interview

JULY 12, 2022

Do whatever research it takes to find their real name and always use that instead of generic openers like “Dear Hiring Manager” Open with a paragraph that demonstrates a connection between you and the company, your interest in the position, and how you're qualified.

Product Management 52

Product Management Product Manager Technical Review Data Visualization 52

Gainsight

AUGUST 31, 2020

Their commitment to understanding the real voice of the customer is reflected in ServiceChannel’s position as a category leader and their most recent survey results. . They sought to attain more diverse feedback and feel more confident in the survey results, positive or negative. We also built out the team.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Customer Feedback 52