Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. Our technology interfaces are gradually becoming more conversational, and we’re just starting to see the quality of natural language understanding get good enough to unlock them.

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ChatGPT Artificial Inteligence Technical Review Feedback Software 279

The Product Coalition

NOVEMBER 17, 2022

Social media, streaming, gaming, and other trendy industries have drawn our crowd of gen Z folks into the muddy waters without a clear look into what matters most. If you’re conflicted or dejected on continuing your content creation journey, why not support the underlying platforms and technologies instead? Before we continue?—?I’m

Technical Review 118

Technical Review Development Team Review Systems Review Advertising 118

Intercom, Inc.

JUNE 3, 2021

That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. There have been two seminal memos that have, in a sense, rocked the tech industry. Should we sink bigger?

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Product Talk

MARCH 2, 2016

I love that Marty Cagan and Jeff Patton have long been advocates of dual-track development. If you aren’t familiar with dual-track development, it’s the separation of product discovery from product delivery. User stories and user story mapping help a team align around the top priorities and get clarity around what they are delivering.

Product Research 159

Product Research Data Visualization Software Review Development Team Review 159

The Product Coalition

DECEMBER 8, 2020

There is a substantial amount of knowledge available on overcoming the technical hurdles?—?desirability, What’s fascinating is that often it’s not through lack of technical knowledge that new products struggle. For example, a big company will usually end up paying more for the same software due to “corporate requirements”.

Development Team Review 153

Development Team Review Technical Review Systems Review Software Review 153

The Product Coalition

JUNE 26, 2023

According to a study by McKinsey, the application of generative AI use cases across various industries could generate an astounding $2.6 Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. trillion to $4.4

Generative AI 116

Generative AI Customer Communications Technical Review Reporting Tools 116

The Product Coalition

MARCH 25, 2023

A design and engineering approach that has become more important than the technologies that benefit from it. The digital product industry would not be where it is today without it, but even with product innovation — it has it’s dependencies. Luckily, I have a great team by my side to make it happen.

Feedback Software 120

Feedback Software Technical Review Development Team Review User Testing 120

The Product Coalition

NOVEMBER 9, 2020

It was about 12 months ago when I was challenged by our CEO to dismantle our squad and create a growth team. Not being too sure what a growth team was, we started anyway. We got access to work completed by Andrew Chen & Brian Balfour , took a few courses from the Reforge series and started developing our growth loops.

Development Team Review 105

Development Team Review Weak Development Team Customer Experience Data Visualization 105

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. When tackling a technical design for a system, make sure you always understand the data models first.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Iteratively Blog

MARCH 15, 2020

It’s recorded bi-weekly where they feature in-depth analysis and a top-notch interview that highlights the people applying these technologies in real-life scenarios. ? Development. It provides the latest thinking on big data, analytics, and their implications for the enterprise from a range of experts across various industries.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. It’s allowing each team to really find what’s going to work best for them. Let’s go ahead and dive in.

Product Research 314

Product Research Data Visualization Research Software Analytic Tools 314

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Development Team Review Research Software 76

The Product Guy

JUNE 25, 2018

Focus on empowering your reports with the context and even provide feedback on recommended phrasing so the contributor on your team can successfully influence and navigate solutions. I am working on a fairly large scale project with my manager that touches multiple tech teams.

Product Manager 120

Product Manager Product Management Reporting Tools Technical Review 120

Amplitude

DECEMBER 7, 2020

Obviously this segment of our industry represents an enormous opportunity for growth for many years to come. The Solutions Consulting (SC) team is a vital part of that vision, and I’m thrilled to have a hand in making it come to pass. Sales Team: I was mightily impressed with the Sales/SC Leadership I met during my due diligence.

Reporting Tools 52

Reporting Tools Technical Review Development Team Review Consulting 52

PMLesson's Ace the PM Interview

DECEMBER 4, 2020

If you're interested in the field of technical program management, then the answer is, without a doubt, yes. As the name of the position suggests, program sense is an integral part of a technical program manager's day-to-day. They are responsible for ensuring technical processes can be completed according to their deadlines.

Technical Review 52

Technical Review Development Team Review Systems Review Software Review 52

Amplitude

JUNE 8, 2017

Social Capital’s work consists of helping solve the world’s largest problems which it does by investing in technology in sectors such as healthcare and education, and companies both within and outside of the United States. Ashley in Ghana with the team at mPharma. Amplitude : Do you see yourself in the VC space for a long time?

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

The Product Coalition

MAY 18, 2016

After college, I worked in financial services industry. My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. I took the project and did it very well.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

ProductPlan

MARCH 14, 2023

Regardless of their scale and scope, they’re all products with production schedules, marketing plans, sales teams, logistics specialists, and—in most cases—product managers. Unlike some new social media apps or e-commerce loyalty tech, healthcare solutions must ensure they do no harm and have quantitative evidence supporting their claims.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Userpilot

NOVEMBER 17, 2024

Why product analytics fails The ongoing process of tracking analytics is riddled with errors and roadblocks that prevent teams from making informed decisions. It also draws out the process by requiring time-consuming agreement on needs and strict protocols, like QA reviews. Think about Apu, the ever-diligent Kwik-E-Mart owner.

Data Visualization 52

Data Visualization Analytic Tools Software Review Feedback Software 52

Revulytics

AUGUST 6, 2019

Piracy has long been a thorn in the side of the software industry. Software usage data is most commonly collected through “phone home” technology that is either built by the vendors themselves or purchased from outside providers and integrated into their applications. But what do those numbers really mean to individual vendors?

Reporting Tools 63

Reporting Tools Analytic Tools Software Review Research Software 63

The Product Coalition

JUNE 24, 2021

In this article, we want to tell you about what happened behind the scenes, including the deck we presented to the Benchmark team. This is what happened again with the Benchmark team. In our case, we identify EL(T) as the future of the ETL industry. Industry Context This is the only slide that is common to our seed deck.

Feedback Software 93

Feedback Software Software Review User Testing Development Team Review 93

ProductPlan

MARCH 17, 2020

Does your management team appear to occasionally have the attention span of a fruit fly in a farmers market? When SOS sets in, it creates a cascade of chaos, unleashing all sorts of problems for the product team. They don’t always have the same drive and commitment to the current strategy as the product team.

Technical Review 69

Technical Review Development Team Review Artificial Inteligence User Testing 69

Department of Product

MARCH 28, 2022

The types of trends that matter to product teams So if we agree that staying on top of trends matters, the question then is, what types of trends should we bother staying on top of? In each of these scenarios, some companies will quickly adapt to new trends and reconfigure their product offering to stay relevant. Others will fail.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Gainsight

MARCH 19, 2020

And that’s driven thousands of customer success professionals who were used to seeing their clients and teams every day to learn the ins and outs of “virtual” CS. Thanks to many, including Marco Innocenti and the team at Zoom, as well as Jay Nathan. Do they want to use a different video technology than the one you prefer?

Customer Experience 85

Customer Experience User Testing Customer Feedback Technical Review 85

Pragmatic Marketing

SEPTEMBER 16, 2009

Eighteen months ago, I was part of the founding team at a cutting-edge technology start-up. During the first few weeks, as I lined up and conducted dozens of prospect, industry, and expert interviews, the founder hired a talented senior engineering team, and the company was formed. It’s all about the team.

Agile 70

Agile Development Team Review Systems Review Technical Review 70

ProductPlan

NOVEMBER 19, 2021

Who will we want to include in our cross-functional product team? How should we arrange the strategy, brainstorming, and planning meetings for this team? What mechanism will we use to review and weigh priorities on what to build? ve to answer other questions unique to your company, industry, corporate culture, and other factors.

Research Software 59

Research Software Analytic Tools Systems Review Development Team Review 59

PMLesson's Ace the PM Interview

MAY 12, 2020

How about if one is in an industry you love but another is in a location you love? Levels.fyi is a great resource for helping software engineers learn what a fair salary is in the industry. This is a generalization, so it won’t apply to every company or every team in a company, but it’s generally the right idea.

Software Engineering 52

Software Engineering Software Review Research Software Engineering 52

Split

MARCH 20, 2024

By optimizing release management flows, teams can facilitate on-demand deployments that enhance business agility without compromising stability. Understanding precisely how to improve release management is key for more efficient software development. Effective release management is pivotal for agile software development.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

Roy Madden

SEPTEMBER 29, 2017

With more than 1,000 organizations relying on Feedly Teams for connecting to the content they need to accelerate research, marketing, and sales, we are growing our customer success team to continue to deliver a 7-star onboarding and support experience. Industry trends are accelerating. We take care of our team.

Development Team Review 41

Development Team Review User Testing Customer Feedback Customer Experience 41

Gainsight

SEPTEMBER 6, 2022

This is especially evident in the Software-as-a-Service industry, where layoffs, hiring freezes and a slowdown in sales are creating never-before-seen headwinds. It’s about aligning everyone from product development to marketing to sales teams around the outcomes customers seek, not the technology or services you’re selling.

Software Review 10

Software Review Development Team Review Technical Review Customer Experience 10

eG Innovations

JULY 19, 2022

Grafana is developed by Grafana Labs with a free version of Grafana available on GitHub under a GNU AGPLv3 license. Demonstrating due diligence with respect to security with Nagios can also be challenging. Open-source code means that an organization can modify the code to develop their own customized functionality.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

UX Studio

MARCH 4, 2019

Web designer vs web developer – as a UX designer, I counter this match daily. But truly, the phrases don’t stop here, we have visual designers, front-end developers, back-end developers, UX designers (like me), et cetera. A developer friend of mine met with a client a couple of months ago. Color palette.

Web Developers 46

Web Developers Web Development Development Team Review Weak Development Team 46

Userpilot

JULY 25, 2024

Depending on the industry one is working in, the main responsibilities and the scope of work of a retention specialist will vary. Retention specialist’s main responsibilities Depending on the industry one is working in, the main responsibilities and the scope of work of a retention specialist will vary.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

JULY 28, 2024

While salary can be influenced by factors such as company size, industry, specific job requirements, and negotiation skills, understanding the typical range can be beneficial. They work collaboratively with the product team to translate user insights into actionable product enhancements. Book a demo to see it in action!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Gainsight

JUNE 4, 2019

We wanted to save a spot on the biggest stage in customer success to honor teams that made an impact in four different categories over the last year. The Human First Award: This one honors the team that showed an uncompromising dedication to the success of the individuals in their organization, their customer base, or their community.

Development Team Review 8

Development Team Review Technical Review Software Review Customer Experience 8

Ronke PM

FEBRUARY 26, 2023

Hire from diverse communities so your teams and organization can represent your customer segments. At the heart of a team or organization that creates product magic is an exceptional product leader who thrives at people management and product leadership, simultaneously building people and products. Always say thank you.

Leadership 52

Leadership Development Team Review Technical Review Reporting Tools 52

UX Studio: Product Management

MARCH 31, 2019

This article will guide you on how to spot the best user experience team to hire. Some UX agencies in San Francisco have real industry legends running them and can present hilariously prestigious clients. I’m going to talk about choosing a team that will deliver you a great digital product experience. Humility versus awards.

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UX User Testing Technical Review Development Team Review 65