The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Where do your teams agree on low scores? Where do they disagree?

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

The Product Coalition

DECEMBER 8, 2020

Corporate forces deserve just as much attention and diligence as you would take to developing a Value Proposition or a Business Model. It doesn’t look at, for example, the way corporate forces may help or hinder the doubling of an existing business unit, or the use of capital investment to massively reduce costs in the long run.

Development Team Review 158

Development Team Review Technical Review Systems Review Software Review 158

Product Talk

MARCH 2, 2016

I love that Marty Cagan and Jeff Patton have long been advocates of dual-track development. If you aren’t familiar with dual-track development, it’s the separation of product discovery from product delivery. User stories and user story mapping help a team align around the top priorities and get clarity around what they are delivering.

Product Research 170

Product Research Data Visualization Software Review Development Team Review 170

The Product Coalition

JANUARY 16, 2024

Product managers and their teams start with enthusiasm, hit the ground running, and create a solid roadmap. The same is true for your roadmap — it takes more than diligence. As a matter of practice, review your vision and product strategy at the same time as you review your roadmap. Roadmaps are a team sport.

Roadmap 127

Roadmap Development Team Review Weak Development Team Technical Review 127

Intercom, Inc.

OCTOBER 27, 2022

After running the first editions of the conference by himself, Alex sold B2B Rocks and, in 2019, he founded Collect , a platform that helps businesses collect and manage client documents, in the hopes that by putting this process on autopilot, teams can be more productive and focus their energy on bigger things. Even worldwide. Liam: Yeah.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Modus Create

MAY 3, 2023

Common misconceptions with UX and product development UX is a powerful and valuable tool, but misconceptions abound about what UX can do and how long it can take to reap the benefits. Engineering teams likely have a history of delivering features and delivering them very fast. Not so fast. False: “We don’t need UX research.

Development Team Review 98

Development Team Review Software Review UX User Testing 98

BrainMates

SEPTEMBER 7, 2021

Example: Metadata platform for content distribution. When building a metadata platform, designed to power a new media business, a series of customer interviews with the content producers were conducted to understand the workflow and develop a solution more effective than the existing patchwork of tools. Put simply, metadata matters.

Research Software 98

Research Software Product Research User Testing Systems Review 98

Intercom, Inc.

JUNE 3, 2021

That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. We’ve been focused mostly on looking at how we can grow our team and what might new teams do and what might new people do.

Strategy 228

Strategy Feedback Software Research Software Software Review 228

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. So we do that for customers, and that’s the team I’m working on.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

The Product Coalition

NOVEMBER 17, 2022

For example… love gaming? There are a plethora of platforms, databases, systems, teams, and other tools which serve as the key to unlock our world of content. Why not be part of a team of: development; product; design; marketing; advertising; sales; or any other role that still allows you to learn from a specific field you love?

Technical Review 133

Technical Review Development Team Review Systems Review Advertising 133

The Product Coalition

MAY 10, 2021

We just need to start with First Opportunity first as due to our market analysis and business modelling, this is the best one to tackle”. This line of thinking is where success at achieving the First Opportunity and the BigVision begins to get derailed before you and your team have even started working. We’ll come back to these.

Development Team Review 118

Development Team Review Software Review Product Research Research Software 118

The Product Coalition

AUGUST 8, 2022

Because scribes display more diligence and industry than printers.” Maybe the snake oil of its time, either way, he failed due to timing. However, it was delayed due to a flood?—?leaving Due to Gutenberg’s lack of means to pay back, Fust received the machinery, type set and supplies. 1492, to be exact. Fust prevailed.

Technical Review 147

Technical Review Development Team Review User Testing Research Software 147

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Stage 1: Reviewing the applications. When hiring product team members I’m also looking for adjectives and verbs that convey patience, curiosity, and a humble style. Are they team players?

Development Team Review 87

Development Team Review Weak Development Team User Testing Technical Review 87

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. It’s allowing each team to really find what’s going to work best for them. Let’s go ahead and dive in.

Product Research 325

Product Research Data Visualization Research Software Analytic Tools 325

ProductPlan

JANUARY 21, 2020

A few years ago, I was the acting product manager at a startup, developing an enterprise software product. Building the product was hard: it was taking longer to develop than everyone expected (of course). I heard requests from customers, domain experts, consultants, our development team, and internal stakeholders.

Development Team Review 98

Development Team Review Software Review Fractional CTO CTO 98

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. One personal example I use is when you’re trying to tell your child a story before bedtime, you can run out of angles.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

UX Planet

DECEMBER 15, 2023

So, how do you ensure that UX gets its due in terms of investment? It also helps in saving on directionless development costs. For example, “Ticket resolution times have increased by 9% in the last quarter.” However, having prioritized goals on your product roadmap allows you to diligently set a realistic budget for UX.

UX 98

UX User Testing Development Team Review Customer Experience 98

The Product Coalition

JUNE 17, 2019

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. This experience has led to several key insights: You Don’t Need a Large IT Department “We operate in small teams. To begin with, the development of new functionality requires considerable resources, including people.

Banking 107

Banking Development Team Review Software Review Technical Review 107

The Product Coalition

FEBRUARY 24, 2021

instead, carefully chosen tools and processes help PMs and their teams gain efficiency. Designed to streamline product development workflows, third-party APIs and SDKs make up one popular and powerful category of such tools. This all adds up to a classic example of the build vs buy dilemma in action?—?and

Research Software 95

Research Software Feedback Software Technical Review Software Review 95

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. There were hints that the onboarding ramp was steep, for example.

Customer Experience 71

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 71

The Product Coalition

JUNE 26, 2023

A Five-Step Methodology to Incorporate Generative AI into Business Strategy Developers, technologists, and innovators across enterprises are already using the new tools to boost their individual productivity at work and at home. The future of enterprise productivity is here, and generative AI powers it.

Generative AI 131

Generative AI Customer Communications Reporting Tools Technical Review 131

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

The Product Coalition

APRIL 23, 2018

But, you do need some level of financial help from an expert, someone who can cast a trained eye on your cash flow, margins, key performance indicators, and overall profit picture while you concentrate on your team, your products, and your strategies for growth. If you run a midsize to middle market business, you probably have a CFO.

Systems Review 60

Systems Review Development Team Review Customer Experience Finance 60

Userpilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. Review stage (BoFu). Collaborate with the sales team to generate high-quality leads and boost revenue directly. For example, your content can involve: Solving pressing problems that your target audience is facing.

B2B 105

B2B Analytic Tools Feedback Software Data Visualization 105

Product Talk

JANUARY 13, 2016

Most teams make one of the following two mistakes: They either gate releases with an A/B test trying to understand whether or not the feature had the intended impact or they test variables blindly hoping to stumble upon a better variation. Dewey would advise us to diligently assess a collection of facts. – Tweet This.

Product Research 124

Product Research Customer Experience Development Team Review Software Review 124

Sachin Rekhi

JANUARY 25, 2010

Though full scale development is usually left for after the EIR period is over. For example, Jeff Smith , CEO and Co-Founder of Smule , was an EIR at Bessemer Venture Partners and incubated Smule while there. EIR serves as part of the investment team. Serial entrepreneursenior executive looking to join an existing startup.

Development Team Review 60

Development Team Review Startups Positioning Market Research 60

Intercom, Inc.

JULY 23, 2020

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. Another example would be as a CEO. billion in 2015.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Intercom, Inc.

JUNE 2, 2022

From the CEO and the management team to the intern fresh out of college, every employee or business owner has unique qualities that position them to bring excellent customer experiences to life. Liam: You have a great example in the book about how Shake Shack has really gone out of its way to preserve its culture. ” That is huge.

Customer Experience 223

Customer Experience User Testing Development Team Review Books 223

Mixpanel

NOVEMBER 8, 2022

VCs look for signals that you have the right product, in the right market, at the right time, with the right team at the helm. Metric Type Examples Adoption: Adoption metrics are a tangible representation of the part of the customer journey where a customer moves from awareness and evaluation to usage and purchase.

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Iteratively Blog

MARCH 15, 2020

Development. Known for data visualization & hosted by maestros Enrico Bertini and Moritz Stefaner, Data Stories hosts discussions on the latest developments in data analytics, visualization, and other similar topics. With countless real-world examples, this book packs a punch. ? Play the latest episode. #4 5 Data Stories.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

PMLesson's Ace the PM Interview

JULY 12, 2022

You can ensure that every body paragraph hits home by: Reading up on what the employer is looking for, both in the job role and in a team member, so that you can display what they want. Instead, use specific examples like analytics, leadership, communication, or teamwork.

Product Management 52

Product Management Product Manager Technical Review Data Visualization 52

Amplitude

JUNE 8, 2017

One reason why I decided to work at Social Capital is that the team is good at recognizing that things are changing and we’re constantly innovating. Ashley in Ghana with the team at mPharma. We actually have a team of data scientists and user acquisition specialists internally.

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

The Product Coalition

APRIL 6, 2020

We ask you to keep calm and to follow the plans you are given diligently. They develop new business opportunities by making significantly greater investments than their rivals do in R&D and marketing, and they invest in assets such as plants and machinery.” These teams work towards business goals?

Customer Experience 79

Customer Experience Development Team Review Systems Review Workshop 79

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Stage 1: Reviewing the applications. When hiring product team members I’m also looking for adjectives and verbs that convey patience, curiosity, and a humble style. Are they team players?

Development Team Review 52

Development Team Review Weak Development Team User Testing Technical Review 52

ProductPlan

NOVEMBER 19, 2021

Who will we want to include in our cross-functional product team? How should we arrange the strategy, brainstorming, and planning meetings for this team? What mechanism will we use to review and weigh priorities on what to build? The steps include the following: Building your cross-functional team. Other methods?

Research Software 59

Research Software Analytic Tools Systems Review Development Team Review 59