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Technical Review: A Trusted Look Under the Hood

TechEmpower - Product Management

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. What does a business leader do in this situation?

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Algolia’s Sarah Dayan on what sets a staff plus engineer apart

Intercom, Inc.

When you reach senior level on an engineering track, you’re expected to be optimal in your hard skill set. You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

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Is Your Product Analytics Broken? How to Actually Act on the Data You Collect

Userpilot

Kevin has almost a decade of experience working at some of the world’s most innovative software companies. Why product analytics fails The ongoing process of tracking analytics is riddled with errors and roadblocks that prevent teams from making informed decisions. Think about Apu, the ever-diligent Kwik-E-Mart owner.

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Run Less Software

Intercom, Inc.

by Rich Archbold, Senior Director of Engineering at Intercom. The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. When I say “execute”, I don’t simply mean the engineering challenges of building something.

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A Practical Prioritization Approach for Technical Debt

The Product Coalition

“ Assume you have new feature requests from business, but your technical team wants to fix the technical debts first, what do you do?”. The conflict between launching new features versus improving the code quality is real and never ending. these are the debts created because of the mistakes the product team makes.

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Intercom presents Engineer Chats

Intercom, Inc.

For the very first time, we’re releasing Engineer Chats , an internal podcast here at Intercom about all things engineering. Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going.

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Hiring a UX designer won’t magically solve your product problems & other UX misconceptions debunked

Modus Create

Common misconceptions with UX and product development UX is a powerful and valuable tool, but misconceptions abound about what UX can do and how long it can take to reap the benefits. In engineering-driven organizations, product management can be very feature-focused. Many designers started as developers. Not so fast.