Development Team Review Differentiation Roadmap 
Intercom, Inc.
JUNE 3, 2021
That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. And so, now’s the time to start thinking about accelerating our business strategies and grabbing the opportunities it brings.
The Product Coalition
MAY 10, 2021
We just need to start with First Opportunity first as due to our market analysis and business modelling, this is the best one to tackle”. This line of thinking is where success at achieving the First Opportunity and the BigVision begins to get derailed before you and your team have even started working. We’ll come back to these.
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The Product Coalition
FEBRUARY 24, 2021
Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. instead, carefully chosen tools and processes help PMs and their teams gain efficiency. But no one can achieve such compressed time cycles just by working harder?—?instead,
ProductPlan
JUNE 1, 2023
Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. Where are product teams getting their feature ideas? Why do product teams become feature factories? But are you solving for actual customer problems?
Product Innovation Educators
JULY 4, 2022
I wanted to learn how this company creates competitive products, differentiating on cost while offering comparative capabilities that equates to much higher value for customers. A group of passionate users in our social media and forum communities drives our roadmap and and helps us understand the problems we need to solve.
ProductPlan
JULY 10, 2020
As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. The Product Team’s Role in Customer Experience Strategy.
ProductPlan
MARCH 14, 2023
Regardless of their scale and scope, they’re all products with production schedules, marketing plans, sales teams, logistics specialists, and—in most cases—product managers. All of that factors into creating comprehensive project schedules and product roadmaps , which then inform the far more complex go-to-market tactics for this industry.
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