Userpilot

DECEMBER 8, 2023

A mindset of product experimentation is vitally important for product success and growth. TL;DR Product experimentation is a systematic and data-driven approach, where you consistently design and run experiments that help you make better product decisions. There are many different types of product experiments.

Product Research 89

Product Research User Testing Data Visualization Onboarding KPIs 89

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing.

Analytic Tools 94

Analytic Tools Research Software Feedback Software Reporting Tools 94

Userpilot

DECEMBER 13, 2022

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. In this article, we’ll break down exactly the tools , techniques, and tactics you can leverage in your product.

Onboarding KPIs 85

Onboarding KPIs Feedback Software UX Data Visualization 85

Userpilot

OCTOBER 3, 2023

Wondering what customer journey KPIs align with your business goals? Customer journey KPIs, alongside product analytics , help product teams understand if they’re meeting their goals. SEO ranking to monitor and improve product visibility on search engine results.

Onboarding KPIs 92

Onboarding KPIs Customer Experience User Testing Customer Feedback 92

Userpilot

DECEMBER 19, 2022

Use interactive walkthroughs and onboarding checklists to drive early product engagement , boost user activation , and shorten the time to value. Boost customer satisfaction by providing both a self-service support system and a live chat system for users to get quick answers to queries. Book a demo today to learn more!

Feedback Software 86

Feedback Software Customer Experience Customer Feedback Product Research 86

Userpilot

DECEMBER 15, 2022

By asking customers how likely they are to recommend your product to others, you get an honest look at customer satisfaction. How to use NPS data to make product improvements. ” Tracking NPS is important because it’s a globally recognized metric that makes it easy to benchmark against industry averages.

Feedback Software 81

Feedback Software Analytic Tools Research Software Data Visualization 81

Userpilot

JUNE 30, 2024

Embarking on a career as a product owner involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful product owner. The product owner is also often referred to as the voice of the customer (VOC) on the Scrum team.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

DECEMBER 6, 2022

Can marketing resource management help streamline your product marketing processes and workflows? It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. What is marketing resource management (MRM)?

Analytic Tools 81

Analytic Tools Feedback Software Reporting Tools Customer Experience 81

Userpilot

SEPTEMBER 5, 2023

So let’s explore deeply how to collect data, design a customer journey, and create a customer experience roadmap that will help you improve product adoption. Collect customer feedback , segment your user base, and watch industry benchmarks to shape and re-adjust your strategy and prioritize tasks. Let’s get into the details.

Customer Experience 84

Customer Experience User Testing Data Visualization Customer Feedback 84

Userpilot

JANUARY 10, 2022

How important is customer success KPIs to your SaaS business? Customer success metrics help you analyze how effectively you help customers gain value from your SaaS product. When measuring customer success metrics, it’s never only about the results. What are key performance indicators (KPIs)?

Feedback Software 97

Feedback Software Analytic Tools Customer Experience User Testing 97

Userpilot

JUNE 24, 2022

It tells you how likely users are to recommend your product to others. By analyzing NPS data, you will be able to determine how engaging and profitable your product is. Without further ado, let’s talk about how to use NPS feedback effectively. Send customer feedback on survey responses and close the loop.

Data Visualization 52

Data Visualization Feedback Software Analytic Tools Research Software 52

Userpilot

JUNE 18, 2024

Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. The product owner is also often referred to as the voice of the customer (VOC) on the Scrum team. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 16, 2023

How to promote data democratization in your SaaS business to improve decision-making ? This increases their productivity and efficiency. Next, assess employee literacy by conducting self-assessment surveys , assessing their current work quality, and monitoring how they use analytics tools. Let’s get right to it, shall we?

Data Visualization 74

Data Visualization Analytic Tools Feedback Software Reporting Tools 74

Userpilot

AUGUST 22, 2023

How does it support data collection and informed decision-making in SaaS organizations? Clear guidelines enclosed in the tracking plan drive data democratization by fostering independent data analysis, and collaboration between teams. This is information about user actions across the journey , such as sign-ups and feature engagement.

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Reporting Tools 71

Userpilot

DECEMBER 22, 2023

Who is responsible for user research at your SaaS? Start data democratization by defining research needs and goals in your SaaS. Documentation helps ensure consistency across teams, facilitates staff onboarding , and helps you improve research processes. Next, select participants with the right skills and disposition.

Data Visualization 81

Data Visualization Research Software User Testing Product Research 81