Intercom, Inc.
JANUARY 12, 2021
From premature optimization to over-engineering solutions for your product, it’s easy to get caught up in making technology decisions that slow you down instead of speeding you up. So when it comes to building your technical strategy, you need to assess each component in relation to what success will look like for your business.
The Product Coalition
NOVEMBER 11, 2021
Guest post by Rebecca Monfries, Head of Delivery at Terem Technologies, and Nathan Bruce, Lead Business Analyst at Terem Technologies. So I asked the team to share the playbook we’ve used to help prepare them to begin Definition. Read on for the Definition Playbook written by Rebecca Monfries and Nathan Bruce.
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Alchemer Mobile
NOVEMBER 23, 2021
While you can watch the full hour-long interview here , this post breaks down four of the key lessons we learned from Jessi Alva, Director, Technical Product Management at SAP Concur. About Jessi: Jessi is a director, technical product manager, SAP Concur. “You really need to be technical. That’s just never the case.”
Intercom, Inc.
APRIL 22, 2021
After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Or does this whole tech career thing support the writing? Architect, Tech Lead, Solver, and Right Hand. I don’t know.
Intercom, Inc.
FEBRUARY 18, 2020
We had a large group of talented people – some who knew features and workarounds better than anyone else, some who were experts in technical concepts, some who excelled in project and relationship management, and others who had a deep knowledge of particular industries. The only problem? We were operating in silos. part of the name.
Roman Pichler
NOVEMBER 2, 2021
Additionally, you’ve invited the senior management sponsor to the upcoming sprint review meeting to secure the individual’s continued support. An agile team is responsible for planning and tracking the work, reviewing the progress on a daily basis, and deciding how the work should be done to maximise the chances to meet the sprint goal.
Intercom, Inc.
MARCH 10, 2022
This is where having the right tech stack comes into play. From a support perspective, creating FAQs and knowledge hubs should definitely be your first port of call – but what if you could reach your customer before frustration gets the better of them? Maintain momentum by bridging your tech stacks. Pain points made powerful.
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