The Product Guy

MAY 21, 2020

On top of those things, this is a story that shows you how that pint helped me, and how it most definitely can help you, on your path of learning and growing as a Product Manager. Rarely, they come due to professional interest alignment. My network is a great learning support system. Or even more importantly, as a human. .

Product Management 468

Product Management Product Manager Management Management 468

The Product Guy

OCTOBER 1, 2018

Having a product vision and strategy can facilitate the definition and prioritization of features down the line, and ease the communication with stakeholders. Feature Definition. I encourage you to review Jeff Patton’s process for building the story map. A great way to develop the set of features is though a User Story Map.

Roadmap 334

Roadmap Customer Experience Workshop Document 334

UX Planet

FEBRUARY 10, 2024

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. What is Systems Thinking? Interrelationship: all parts affect each other within a system.

Research Software 124

Research Software Feedback Software Product Research User Testing 124

UX Planet

MARCH 9, 2025

What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. Pain points : If youre going to redo the functional logic of your product, you should definitely add customer pain points. Scope : Define the scope of the project. Image by PowerSlides.

Product Research 115

Product Research Research Software Feedback Software User Testing 115

Lenny Rachitsky

JANUARY 14, 2025

Her background is in developer tools and distributed systems. The SPACE framework of developer productivity offers a robust definition of developer productivity covering five dimensions: satisfaction and well-being, performance, activity, communication and collaboration, and efficiency and flow.

Product Research 130

Product Research Research Software Data Visualization Reporting Tools 130

Product Innovation Educators

JUNE 5, 2023

The definition of a project is a temporary endeavor to create a unique product, service, or result. One project I worked on was the installation of telephone billing systems. A telephone billing system is a product that a telephone company uses to send you those awful monthly telephone bills.

Reporting Tools 257

Reporting Tools Feedback Software Data Visualization Systems Review 257

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . Management struggling with how to address new role definitions like Scrum Master and Product Owner among other aspects of the framework. Design kanban systems .

Feedback Software 119

Feedback Software Analytic Tools Systems Review Data Visualization 119

Agile Velocity

AUGUST 15, 2022

In a previous post in our Scrum Assessment Series , we shared some ideas to help catalyze engaging sprint reviews. Here, we take a deeper dive into the topic of awesome Sprint Reviews. The Sprint Review, just like the Retrospective , is an important feedback loop in a Scrum team’s toolbox. Why is the Review so important?

Technical Review 111

Technical Review Systems Review Demo Software Review 111

UX Planet

JANUARY 22, 2025

Krathish Prakash and I conducting a Moderated RemoteTest We used a variety of recruitment platforms to find our perfect users which included- Analyzing findings We created FigJam boards to review our notes and jot down key insights from our interviews. It definitely wasnt there earlier! Wait, when did this compare table button come in?

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Intercom, Inc.

DECEMBER 9, 2022

OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT. Des Traynor: Let’s do some quick definitions to ground everyone. We didn’t give it this supervised learning where you code in a definition of sadness or happiness.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

The Product Coalition

JANUARY 28, 2021

Wikipedia defines software bugs as “an error, flaw or fault in a computer program or system that causes it to produce an incorrect or unexpected result, or to behave in unintended ways.” For our purposes, we’re going to use the same definition for product bugs. What Are Product Bugs? Why Do Product Bugs Occur?

Reporting Tools 183

Reporting Tools Software Review Technical Review Systems Review 183

The Product Coalition

MARCH 13, 2023

Justin Norris After reviewing his post, I feel that Justin highlights the following key activities in order to produce valuable report designs: Help stakeholders communicate their ideas. Make a dictionary of the business and systems entities and terminology. Ensure the dictionary definitions are agreed upon by stakeholders.

Data Visualization 139

Data Visualization Reporting Tools Systems Review Software Review 139

The Product Coalition

APRIL 24, 2023

It can hold feedback from various sources such as customer support tickets, feature requests, surveys, reviews, and social media. Here’s who can be involved: Product teams usually set up the feedback management system and use the resulting feedback data to prioritize features, write feature specifications, create wireframes, and prototyping.

Feedback Software 122

Feedback Software Analytic Tools User Testing Customer Feedback 122

Intercom, Inc.

APRIL 8, 2020

. “Intercom’s entire software delivery system is built on the ability to move fast…We decided that now is not the time to experiment with slower ways of shipping” Shipping is our heartbeat , and we’ve built up a solid system to get software safely and quickly to production. Oncall together, in isolation.

Software Review 223

Software Review Customer Experience Systems Review Engineering 223

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

Userpilot

JULY 22, 2024

Key elements include definition, target audience, key benefit, category, competitive advantage, and differentiation. Look at your competitor’s marketing materials, websites, and customer reviews to gather insights. Plus, it supported seamless data import from other tools, creating a cohesive work operating system.

Research Software 103

Research Software Positioning Data Visualization Definition 103

The Product Coalition

JUNE 30, 2021

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? If yes, you’ve definitely heard of Vimeo at some point. OTT Media Streaming IBM Video Cloud is another OTT platform that provides its users a chance to stream high-definition video content at a faster pace.

Technical Review 90

Technical Review Systems Review Analytic Tools Customer Experience 90

The Product Coalition

FEBRUARY 20, 2023

A lot of startups think they have PMF and try to enter the growth phase prematurely — usually due in part due to VC pressure to grow or simply not having a way to measure and validate how strong your PMF is — which can be disastrous. On top of that, no one seems to have a quantitative definition for how to measure it.

User Testing 178

User Testing Product Research Product Marketing Customer Feedback 178

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Natural Language Processing (NLP) is another game-changer, making it possible for systems to understand and respond to human language. No one can denythat.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

The Product Coalition

FEBRUARY 1, 2021

Are systems in place for automation (e.g. If your organisation isn’t where it needs to be, the Harvard Business Review provides a helpful 2×2 grid for grading your organisation’s approach to quality management, and a pathway for improving it. Code Reviews VI. Doing Definitions VII. Product Prioritisation IV.

Software Review 128

Software Review User Testing Reporting Tools Systems Review 128

The Basics of Product Management

JULY 12, 2020

Here are the top reviews. For the purposes of this article, we will be reviewing the following top TikTok alternatives – Chingari Trell Roposo Mitron ShareChat Moj Dubsmash Triller. Google Play Review Count – ?124,170. Apple App Store Review Count – 2,839. They popularity is measured by a points system.

Systems Review 91

Systems Review Download Leadership Customer Experience 91

Userpilot

APRIL 30, 2024

To measure the value you deliver, create a system of relevant value metrics, like NPS or Customer Lifetime Value (CLV). Develop a value-based metrics system How do you know how much value you deliver to your customers? Creating a solid value metrics system—developing robust KPIs around customer value (e.g.,

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

The Product Coalition

SEPTEMBER 29, 2023

A few years ago, the company faced significant challenges due to role overlap. Causes of role dysfunction: Operational complexity: As companies grow, tasks become more interconnected, making clear role definition challenging. And, according to Harvard Business Review, open dialogue is a powerful tool for negotiation and collaboration.

Technical Review 149

Technical Review Systems Review Document Article 149

Productside

AUGUST 26, 2022

For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. There are definite technical similarities between the powerful rockets, and both have shaped space technology in new, innovative ways. NASA and SpaceX are pioneers in 21st-century deep space exploration.

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

The Product Coalition

OCTOBER 6, 2020

On-demand apps are popular among the businesses due to the increased opportunities and brand recognition they are providing with the addition of extra revenue. Ratings and reviews Another feather in the cap added by these on-demand apps is the feedback system. This also builds a level of trust among the customers.

Feedback Software 157

Feedback Software Technical Review User Testing Systems Review 157

Sachin Rekhi

JANUARY 26, 2020

The reason this is so critical is that when you review your OKRs at the end of the quarter, you'll now be able to reflect on not just whether you achieved the output you were seeking (the 15 blog posts), but whether that output actually generated the expected outcome. Draft Reviews.

Customer Experience 213

Customer Experience User Testing Weak Development Team Customer Feedback 213

Mind the Product

AUGUST 19, 2019

An ML system would probably catch more mistakes but would be far more expensive to build. You forget that your dataset also includes December and Christmas holidays that skew your data due to unusual user activity and behaviour. The other side of people understanding how the model works is that they will try to game the system.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

Folding Burritos

DECEMBER 7, 2017

Uses and definition of different kinds of segmentation. It’s a two-level processing system: Do we know “Who” is giving us this feedback and why? Think of customer feedback as a system. But in reality, it’s a system of tools and techniques, combined. You need to know where you’re headed.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

The Product Guy

MAY 21, 2018

I’ve practiced to always remind myself of company goals as I jump onto a project, review a request, or write up a product requirement document. I like to think about defining measurable goals and outcomes as creating the operational definitions in scientific experiments. Start with clear company goals. More About The Product Mentor.

User Friction 261

User Friction Customer Experience Vision Technical Review 261

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. We have our own Rails app, and we have this external Zuora system.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Product Talk

SEPTEMBER 1, 2021

They talk about what’s hot, they review what’s just happened and what’s in flight, and they cover why they’re delivering whatever is in the next sprint. Metrics are also included in the meetings due to popular demand. Last (but definitely not least) is leadership. Demos are also an important part of these meetings. Leadership.

Product Research 271

Product Research User Testing Technical Review Data Visualization 271

The Accidental Product Manager

MARCH 21, 2022

At the end of a long day, many people like to go home and spend the evening losing themselves in playing video games on their home entertainment systems. Games for these systems have grown into a big business. In the past, when these people were away from home, they couldn’t play their games.

Product Management 123

Product Management Product Manager Systems Review Technical Review 123

Mind the Product

APRIL 6, 2020

Our goal was to define how we would set and communicate the company strategy, and how that strategy would lead OKRs and backlog definition. Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. This is what we did.

Product Strategy 166

Product Strategy Strategy Feedback Software Customer Experience 166

Mind the Product

NOVEMBER 21, 2019

You can read the article – Exploit the Product Life Cycle from a 1965 edition of the Harvard Business Review that popularised the product lifecycle idea. For example, avoid statements like ‘Our problem is we need a Case Management System.’. Definition of Done. Definition of done is a useful tool for product managers.

User Testing 181

User Testing Reporting Tools Research Software Product Research 181

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. We actually have a bit of a system. Paul: Exactly, so we spend a ton and ton of time on problem definition. .” Is that what you mean? Paul: Basically, yeah.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

Amplitude

NOVEMBER 26, 2019

When tools and systems are not created with them in mind, they lose trust and understanding. You may not understand someone else’s definition or report. We can create empathetic, intuitive systems When everyone on the team is empowered to understand data, they can make more informed decisions and measure their own success.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

UX Planet

NOVEMBER 4, 2024

Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. While they technically mean the same thing, I prefer usability testing because it places the emphasis on testing the usability of the product or system rather than the user.

User Testing 75

User Testing Product Research Reporting Tools Testing 75