Intercom, Inc.

AUGUST 6, 2019

Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. New interviewers should start off with sessions that involve less ambiguity like pairing or reviewing take home tests in order to become familiar with process. Who reviews my code?” “How

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

The Product Guy

OCTOBER 1, 2018

As a product manager, it can be quite daunting to start a new software product from scratch. Having a product vision and strategy can facilitate the definition and prioritization of features down the line, and ease the communication with stakeholders. Feature Definition. High level map (the backbone and walking skeleton).

Roadmap 334

Roadmap Customer Experience Workshop Document 334

Intercom, Inc.

DECEMBER 9, 2022

OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT. Des Traynor: Let’s do some quick definitions to ground everyone. We didn’t give it this supervised learning where you code in a definition of sadness or happiness.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Johanna Rothman

MARCH 5, 2020

Brief description of the problem at a recent client: Person A checked in code that broke an “unrelated” part of the system. I'll call this checking in code in Email that broke Search. They had one piece of feedback: the checkin broke “unrelated” code. See these definitions: Test-Driven Development.

Product Research 88

Product Research Feedback Loop User Testing Software Review 88

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. You should be able to define the project scope and goals clearly by outlining the objectives, functionalities, and features of the software. It helps us meet customers’ demands, needs, and expectations.

Feedback Software 146

Feedback Software Reporting Tools Software Developers Software Development 146

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. Changes can be large or small, which depends on the software projects.

Reporting Tools 147

Reporting Tools Software Developers Software Development Feedback Software 147

The Product Coalition

MARCH 13, 2023

Justin Norris After reviewing his post, I feel that Justin highlights the following key activities in order to produce valuable report designs: Help stakeholders communicate their ideas. Make a dictionary of the business and systems entities and terminology. Ensure the dictionary definitions are agreed upon by stakeholders.

Data Visualization 138

Data Visualization Reporting Tools Systems Review Software Review 138

Johanna Rothman

NOVEMBER 16, 2020

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Up until the mid-80s, many of the software engineering jobs were for special-purpose machines or applications. The idea of a code review or a design review?

Technical Review 112

Technical Review Research Software Software Review Systems Review 112

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet. Click To Tweet.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

UX Planet

JANUARY 22, 2025

Krathish Prakash and I conducting a Moderated RemoteTest We used a variety of recruitment platforms to find our perfect users which included- Analyzing findings We created FigJam boards to review our notes and jot down key insights from our interviews. It definitely wasnt there earlier! Wait, when did this compare table button come in?

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

The Product Coalition

FEBRUARY 1, 2021

Are systems in place for automation (e.g. If your organisation isn’t where it needs to be, the Harvard Business Review provides a helpful 2×2 grid for grading your organisation’s approach to quality management, and a pathway for improving it. Code Reviews VI. Doing Definitions VII. Product Prioritisation IV.

Software Review 128

Software Review User Testing Reporting Tools Systems Review 128

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model. What Is Saas? — Brief

Analytic Tools 138

Analytic Tools Data Visualization Reporting Tools Startups 138

ProductPlan

APRIL 16, 2019

And, there’s always an opportunity to ship code that is far from a “finished” product. That’s why agreeing on what we call the “Definition of Done” is of critical importance to achieving a consensus on when projects, initiatives, and features are actually complete. Defining the definition of done. Code is checked in.

Definition 86

Definition User Testing Software Review Technical Review 86

Intercom, Inc.

APRIL 24, 2019

Preparing for interview questions in software engineering is almost a full-time job. If you are a graduate software engineer and getting ready for your first job interviews, here are the different areas you should focus on. General software engineering interview questions. Questions about your background.

Software Engineering 26

Software Engineering Feedback Software Research Software Software Review 26

The Product Coalition

APRIL 24, 2023

It can hold feedback from various sources such as customer support tickets, feature requests, surveys, reviews, and social media. Product managers usually choose a tool or piece of software to act as a repository, but really a repository is anywhere you keep feedback — even if it’s on paper in a drawer. That reduces risk.

Feedback Software 120

Feedback Software Analytic Tools User Testing Customer Feedback 120

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. If you sell software today, there’s a 99.9% Start early. How does that feel? Liam: The whole area is a new space.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Imaginary Cloud - Design

APRIL 29, 2021

Do web designers code? However, the everyday use of the term "web development" typically refers to coding or writing markups and does not often include design aspects. It often does not since it is a term that professionals usually use to describe writing code, markups, and overall more back-end development-related tasks.

Research Software 142

Research Software Software Review Development Web Development 142

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Beyond the Software – How to Get the Best Results from Product Tours. Source: userpilot.com. Pros of Userpilot. Pros of Userpilot.

Analytic Tools 106

Analytic Tools Feedback Software Software Review Onboarding KPIs 106

The Product Coalition

DECEMBER 29, 2022

The emergence of new technologies, mobile app-based services such as food delivery service apps , QR codes, traceability software, and numerous others have resulted in a radical transformation of the food industry. It is altering the global operation of various industries, including the food industry.

Technical Review 152

Technical Review Data Visualization Software Review User Testing 152

Intercom, Inc.

DECEMBER 2, 2021

Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going. The core of algorithms and systems is data models. Automation in infrastructure can lead to pretty serious blunders.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Product Talk

SEPTEMBER 1, 2021

Clockwise from the top left, Codi Funakoshi, Product Designer, Rafa Salazar, Lead Software Engineer, and Lisa Orr, Senior Product Manager. They talk about what’s hot, they review what’s just happened and what’s in flight, and they cover why they’re delivering whatever is in the next sprint. Meet Lisa’s product trio at Human API.

Product Research 271

Product Research User Testing Technical Review Data Visualization 271

Mind the Product

APRIL 27, 2017

A separate set of both written and visual techniques can be used to define solutions that should be implemented in software to address the pain points. Some product teams will use written methods across both the problem identification and solution definition steps, while others will use visual methods. Focus on Core Problems.

Framework 159

Framework User Testing Research Software Feedback Software 159

Intercom, Inc.

SEPTEMBER 10, 2018

The core infrastructure that we run our code on was built with shipping in mind, supporting systems that need to change all the time. Shipping with such a setup changes how you think about building software. The first time I fully realized the effect of this was when I had to introduce a simple new functionality into the system.

Engineering 128

Engineering Software Review Systems Review Product Research 128

Product Management Unpacked

MAY 27, 2021

After nine years working as a systems engineer, applications engineer, software engineer and finally, a lead data engineer, Debashish Sasmal was ready for his next strategic move. Due to his exemplary work, Debashish received his final offer just before his final presentation. first appeared on Product Management Unpacked.

Healthcare 146

Healthcare Technical Review Product Management Product Manager 146

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

Userpilot

JULY 22, 2024

Key elements include definition, target audience, key benefit, category, competitive advantage, and differentiation. Look at your competitor’s marketing materials, websites, and customer reviews to gather insights. Plus, it supported seamless data import from other tools, creating a cohesive work operating system.

Research Software 103

Research Software Positioning Data Visualization Definition 103

UX Planet

NOVEMBER 4, 2024

Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. While they technically mean the same thing, I prefer usability testing because it places the emphasis on testing the usability of the product or system rather than the user.

User Testing 75

User Testing Product Research Reporting Tools Testing 75

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc. We actually have a bit of a system.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

The Accidental Product Manager

FEBRUARY 8, 2021

The Amazon product managers want change their product development definition and have their artificial intelligent assistant, Alexa, do two health data related tasks. The Amazon product managers partnered with five companies including insurance company Cigna, diabetes-management company Livongo Health, and a major hospital system.

Data Visualization 100

Data Visualization Reporting Tools Artificial Inteligence Software Review 100

The Accidental Product Manager

MARCH 21, 2022

At the end of a long day, many people like to go home and spend the evening losing themselves in playing video games on their home entertainment systems. Games for these systems have grown into a big business. However, advances in software for developing mobile games have made the transition easier.

Product Management 123

Product Management Product Manager Systems Review Technical Review 123

Mind the Product

NOVEMBER 21, 2019

You’ve generated interest in your software. A value proposition can help you to step away from the code and build empathy with your users. You can read the article – Exploit the Product Life Cycle from a 1965 edition of the Harvard Business Review that popularised the product lifecycle idea. Definition of Done.

User Testing 182

User Testing Reporting Tools Research Software Product Research 182

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. The definition of live streaming is quite simple.

Feedback Software 163

Feedback Software User Testing Technical Review Data Visualization 163

Split

AUGUST 28, 2020

Software development in 2020 is a rapidly changing environment. The CAB itself is a collection of representatives from various functions inside and outside of corporate IT, chartered with reviewing proposed changes and assisting the change manager in change assessment, prioritization and scheduling. But, who should be in charge?

Analytic Tools 106

Analytic Tools Feedback Software Software Review Weak Development Team 106

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. Definitely, this is a quick win if you need some default text as a placeholder. Similar to Ghostery, the Wappalyzer Chrome extension lets you identify software that is installed on any particular website. Link: CSS Viewer. Lorem Ipsum generator.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Mind the Product

APRIL 6, 2020

Our goal was to define how we would set and communicate the company strategy, and how that strategy would lead OKRs and backlog definition. Product (and company) strategy is the backbone that guides product goal-setting and roadmap definition, although it’s sometimes overlooked or confused with having a vision. This is what we did.

Product Strategy 167

Product Strategy Strategy Feedback Software Customer Experience 167

Intercom, Inc.

FEBRUARY 18, 2019

Thankfully, all of these issues can be solved with a good product engagement scoring system. A common definition for engagement for many SaaS apps is: number of logins. We don’t believe in some universal definition of engagement that applies to all products. for any software business. I think this is a mistake.

Research Software 178

Research Software Customer Experience User Testing Data Visualization 178

Product Talk

JUNE 19, 2024

Tweet This So I want to take some time to review why we do discovery. I break the underlying structure of discovery into three parts: Starting with a clear desired outcome —in other words, starting with a clear definition of success. I also want to note that the world of generative AI is moving quickly.

Generative AI 296

Generative AI Product Research Feedback Software Analytic Tools 296