Melissa Perri

JULY 23, 2024

For the past eight years, I’ve been working with C-Suite leaders at companies big and small to set up their Product Management organizations. At all of them, I start understanding the current state of Product Management. I gather data through surveys about observations. I review strategies and roadmaps.

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Weak Development Team Product Research Research Software Feedback Software 250

The Product Coalition

NOVEMBER 1, 2020

A well designed experimentation system allows a company to accelerate growth by creating faster feedback loops and enabling progressive delivery. It enables a diverse set of ideas from across the organization to be tested systematically and learnings to be internalized by everyone. Test everything!

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Research Software Feedback Software Systems Review Product Research 174

UX Planet

MARCH 9, 2025

Image by TamannaRumee Product redesign is an inevitable thing. No matter how good your original product is, you will likely decide to redesign it at some point in time. No matter what is your utlimatite goal is, you need to treat product redesign strategically. What parts of the system design will be addressed?

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Johanna Rothman

MARCH 5, 2020

This part is about shortening feedback loops. Brief description of the problem at a recent client: Person A checked in code that broke an “unrelated” part of the system. However, they now had a production support problem that they needed to fix. It was time to see their feedback loops.

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Product Research Feedback Loop User Testing Software Review 88

UX Planet

NOVEMBER 4, 2024

Photo by UX Indonesia This ‘complete’ guide to usability testing follows an overview in my UX research methods playbook articles. Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. But what is usability?

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UX Planet

FEBRUARY 10, 2024

Systemic Thinking: The Key to an Impactful UX Strategy Systems Thinking is a holistic approach to problem analysis and solving that emphasizes viewing systems as a whole, rather than focusing only on individual parts. What is Systems Thinking? Interrelationship: all parts affect each other within a system.

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Research Software Feedback Software Product Research User Testing 124

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Automation is also streamlining many routine design tasks, allowing designers to prototype and analyze user research muchfaster. Finally, we have user research analysis.

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Feedback Software Research Software Analytic Tools Data Visualization 88

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. Our Process To make our interviews more fruitful, we established specific research objectives. During our tests, we identified some broader user behaviortrends: 1.

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Sachin Rekhi

FEBRUARY 16, 2020

Mastering the craft of product management is no easy task. I instead define a product manager as driving the vision, strategy, design, and execution of their product. It's equally important for product managers to think about each of these four dimensions as having a concrete set of deliverables. Vision: Vision Narrative.

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The Product Coalition

FEBRUARY 20, 2023

Product-market fit (PMF) is a tricky thing for startups. It’s that sweet spot where the needs of your target market perfectly align with what your product is offering, and if you’re a product manager at an early startup, it’s your job to help your product find that fit. Until the 40% rule.

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The Product Coalition

APRIL 24, 2023

A feedback repository is a central location where product teams can collect and organize customer feedback. It can hold feedback from various sources such as customer support tickets, feature requests, surveys, reviews, and social media. The challenge for PMs is managing that feedback.

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Feedback Software Analytic Tools User Testing Customer Feedback 123

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers? Lesson 1: Understand the Problem You’re Trying to Solve with ML.

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The Product Guy

OCTOBER 1, 2018

Guest Post by: Tofi Buzali (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Andy Wadhwa]. As a product manager, it can be quite daunting to start a new software product from scratch. I’d like to share with you some of the steps that have helped me define a product from scratch.

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Userpilot

APRIL 30, 2024

And does it work with the product-led growth model? A robust customer success strategy enables customers to get the most out of the product. To measure the value you deliver, create a system of relevant value metrics, like NPS or Customer Lifetime Value (CLV). How does it fit into the product-led growth strategy ?

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Feedback Software Analytic Tools Product Research Data Visualization 105

Product Talk

DECEMBER 7, 2022

Customer interviewing is one of the most valuable activities a product team can do. Customer interviewing is one of the most valuable activities a product team can do. Product teams have a variety of research activities they can draw upon when engaging with customers. If you work on a subscription product (e.g.

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Userpilot

JULY 2, 2024

But how do you choose the right data platform for product analytics ? TL;DR A self-service data platform is a user-friendly system that allows non-technical users to extract, transform, and visualize data without extensive IT support. A self-service data platform is the backbone of informed decision-making and a growing SaaS business.

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Data Visualization Reporting Tools Analytic Tools Research Software 105

Folding Burritos

DECEMBER 7, 2017

As Product Managers, we perfectly understand the need to generate and use customer feedback. What isn’t so often clear is how to do this on a day-to-day basis, when we’re not as experienced or when we deal with “less than ideal” products and organizations. Are they getting what they need from the product?

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Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

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Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

JULY 22, 2024

Product positioning is crucial in product management to attract prospects and stand out in your niche. TL;DR Developing a solid product positioning strategy involves several key steps. TL;DR Developing a solid product positioning strategy involves several key steps. Design an effective product strategy.

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Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Here, to help you, are five product management tricks and tools for every product leader. It’s the foundation of our product strategy.

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User Testing Reporting Tools Research Software Product Research 181

Intercom, Inc.

APRIL 8, 2020

How will this affect our productivity and our ability to keep core business activities going? A time for the tried and tested. On the contrary, we decided that relying on the tried and tested principles and approaches to building and shipping Intercom would be more important than ever. What do we need to change?

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Software Review Customer Experience Systems Review Engineering 223

Agile Velocity

AUGUST 19, 2020

STATIK (Systems Thinking Approach To Implementing Kanban 1 2 ) can be a great technique to help teams get up and running quickly, even teams that are using Scrum. . Management struggling with how to address new role definitions like Scrum Master and Product Owner among other aspects of the framework. Design kanban systems .

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Feedback Software Analytic Tools Systems Review Data Visualization 119

Mind the Product

DECEMBER 5, 2019

How do you decide what to prioritize or whether to believe what customers and prospects are telling you about your product? Here, I’ll explain how applying the hierarchy of value certainty, shown below, can help you to answer these questions and make your product profitable. A core skill of product management is prioritization.

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UX Planet

FEBRUARY 2, 2024

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. However, traditional user research methods can be time-consuming, subjective, and difficult to scale. Unconscious bias can influence results.

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Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Definitely not! Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. Marketing research at Google first compiled search rankings.

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The Product Coalition

FEBRUARY 1, 2021

Product Bugs: A Comprehensive Guide?—?Part Part 2 This is Part 2 of a comprehensive guide to product bugs. Part 1 explored what product bugs are, why they occur, where they come from, and why they do and don’t matter. Part 2 focuses on how to manage product bugs. strategic consideration of product bugs.

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Software Review User Testing Reporting Tools Systems Review 129

Userpilot

MARCH 30, 2025

4 Key steps to building a successful mobile app engagement strategy Building a successful user engagement strategy requires an in-depth understanding of your users and their goals with your product. To create this map , you must first outline key stages in the user’s journey, from initial app discovery to long-term usage.

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Analytic Tools Feedback Software Download Onboarding KPIs 66

Intercom, Inc.

JULY 25, 2019

Today’s episode of Intercom on Product is all about principles. We use product principles a lot in Intercom to guide us, in terms of how we build, what we build and how we make decisions. Obviously our goal, like any product and engineering team, is to ship great software that customers, love, value use, etc.

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Research Software Feedback Software Product Research User Testing 209

The Product Coalition

MARCH 13, 2023

By Tremis Skeete , for Product Coalition How do you know when a digital product is “done?” Product development teams ask this question, not because we want to end the work. That’s why it’s good to find the answer and understand what the “end” version of a product should look like. Review and test mockup with stakeholders.

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Data Visualization Reporting Tools Systems Review Software Review 140

Sachin Rekhi

JANUARY 26, 2020

The reason this is so critical is that when you review your OKRs at the end of the quarter, you'll now be able to reflect on not just whether you achieved the output you were seeking (the 15 blog posts), but whether that output actually generated the expected outcome. Draft Reviews.

Customer Experience 213

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The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. With the support of the SDLC, You can track and control your calendar, and increase productivity and speed of development. Good product and customer satisfaction come through from a great analysis phase.

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The Product Coalition

JULY 20, 2022

Gaming so much for basically my entire life has definitely had some major impacts on my upbringing, including professionally. Thinking about it the other day, I decided to make a non-exhaustive list of games I’ve played a lot that helped me shape my Product mind. The factories are leaving due to lack of educated workforce.

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Usersnap

DECEMBER 1, 2021

You may be asking, what is the voice of the customer (VoC), and how can I use a voice of customer survey to improve my SaaS business? However, if you can’t make sense of the voice of the customer survey results, it will feel like that. What is a Voice Of The Customer Survey? Why is the Voice of the Customer important?

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Product Research Feedback Software Customer Feedback User Testing 91

Intercom, Inc.

AUGUST 25, 2020

On this episode of Intercom on Product myself and Paul (Adams, our SVP of Product) delve into how product teams can and should partner with their marketing team peers. To this end we’ll be broadening our scope in future episodes, to look at the various intersections that a product team meets in a typical SaaS organisation.

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Productside

AUGUST 26, 2022

in our “Behind the Product” series, we highlight Product Management concepts used in the products and services in today’s market. . For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. Agile Product Development Leads to Advanced Innovation .

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Folding Burritos

DECEMBER 7, 2017

As Product Managers, we perfectly understand the need to generate and use customer feedback. What isn’t so often clear is how to do this on a day-to-day basis, when we’re not as experienced or when we deal with “less than ideal” products and organizations. Are they getting what they need from the product?

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

The Product Coalition

MARCH 24, 2021

The mistake most Product Managers make is to focus on a too broad and large market segment because they fear a niche market will not be profitable enough. I have tested several templates to summarize different target customer scenarios, but no one fitted completely my purpose. As we do not have yet data available from live customers?—?or

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